Company : Hastings Deering (Australia) Ltd About the Role Hastings Deering is seeking a motivated and professional Administrator to join our Darwin Branch. This position provides high ‑ quality customer service, administrative support, and operational assistance across a range of business functions. If you enjoy variety, can multitask effectively, and thrive in a busy environment, this is an excellent opportunity to contribute to a dynamic team. This is a Permanent Full Time position working Monday – Friday out of our Darwin branch As a n Administrator, some of your responsibilities may include : Greeting customers, contractors and visitors with a friendly, professional attitude Answer and direct non ‑ Parts incoming calls promptly and courteously Manage mail and provide general office and administrative support Support contractor and vendor onboarding and compliance requirements (e.g. Rapid Global) package and annual salary reviews Work life balance through flexible working arrangements. A supportive, diverse, and inclusive team spread across Australia and internationally. Access to growth opportunities at a regional, national, and international level through our global Sime Darby network. Dedicated programs and utilities to support your physical, mental, and financial health, such as our Employee Assistance Program, free health checks, and discounted private health insurance. Employee discounts, rewards, and incentive programs. Paid parental leave options Salary continuance insurance About You A successful teammate will have experience in: Proven administrative work history with demonstratable experience. A strong commitment to teamwork, service delivery, and building effective working relationships with staff and management. High attention to detail with efficient data entry skills and the ability to work accurately in a fast ‑ paced environment. Well ‑ developed verbal and written communication skills, supported by effective time ‑ management and prioritisation abilities. The confidence to show initiative, solve problems, and make sound decisions when An understanding of job workflow processes and SIP systems (or the ability to learn quickly) Proficiency in Microsoft Office and experience using ERP or AX business systems. Qualifications in Business or Office Administration (desirable but not essential). To Apply: Hit the ‘Apply Now’ button. Enquiries: Please call 1300 071 618 Contact Person : Alex Kostowski, Talent Acquisition Partner About Hastings Deering Hastings Deering is one of the top 5 Caterpillar dealerships globally. We sell, rent, and offer support and parts distribution services for Cat® products across a range of industries, including resources, general construction, civil transport and commercial construction, power systems, government, primary industries and marine. We have more than 3,500 employees across 23 business service centres throughout Queensland, Northern Territory, Papua New Guinea, the Solomon Islands and New Caledonia, with our headquarters based in Brisbane, Australia.

• Perform a wide variety of duties of an Insurance nature requiring initiative and a degree of judgment in solving problems. • Research and provide current guidelines and medical policies to Insurance Administration. • Communicate any changes to management. • Build and maintain professional communication levels with corporate accounts, territory managers, region managers, case managers, adjustors, medical directors, business partners, and internal management. • Back up region(s) as necessary to maintain desired turnaround time for order processing. • Fax accurate and thorough pre-authorization request letters. • Ensure that order updates incorporate department standards. • Perform final analysis of order prior to release; review for accuracy and content. • Forward, identify, and recommend to Corporate Accounts contracting opportunities. • Determine revenue amounts based on allowable, benefits, unit price, payer guidelines, co-payment and booking policy. • Perform daily analysis of call sheet, validation, and weekly analysis of UTB and open order report. • Support the sales force on a daily basis: communication, updating orders, assisting, directing, and providing positive direction and feedback. • Critique prescriptions, letters of medical necessity and/or chart notes for consistent and complete medical information. • Verify benefits, sell medical necessity, negotiate coverage and pricing for the purchase of Orthofix products. • Communicate with internal and external associates regarding order process and payer trends (implement appropriate corrective action as needed). • Participate and assume an active role in department solutions and processes. • Communicate and escalate business concerns to management when appropriate. • Reinforce department standards, support through positive and solution-oriented communication. • Utilize and maintain department reports that provide order feedback and status. • Prioritize work assignments to meet deadlines. • Provide timely feedback and action to ensure company and patient requirements are met and addressed with a sense of urgency. • Stay current with products, competition, and clinical studies. • Reinforce training and insurance follow up to maximize company profitability. • Co-travel as available to increase/maintain relationships; attend seminars; attend region meetings. • Special projects, as assigned. • Timely completion of all corporate wide and departmental training. • Understand and promote Compliance adherence.

Exceed the expectations of our residential mortgage borrowers & business partners through superior service, simple processes, and effective communications. We deliver on this mission by empowering our employees by encouraging and recognizing superior performance and innovative solutions, by promoting teamwork and divisional cooperation. POSITION SUMMARY The ResWare Administrator - ATA is responsible for the configuration, maintenance, optimization, and ongoing support of the ResWare platform to ensure efficient, compliant, and scalable lender services operations. This role partners closely with Operations, Compliance, Accounting, and IT to streamline workflows, maintain data integrity, and support Avenue Title Agency’s growth and service excellence. DESCRIPTION Essential Functions, Duties, and Responsibilities System Administration & Configuration Administer and maintain the ResWare platform, including workflows, templates, business rules, roles, and permissions. Configure and manage file types, products, milestones, automation rules, and task management. Manage user setup, security roles, and access controls in accordance with company policies. Workflow Optimization & Automation Design, implement, and optimize workflows to support lender services operations and SLAs. Identify opportunities to automate manual processes and reduce operational friction. Support new product launches, lender requirements, and operational changes through system configuration. Qualifications and Education Requirements High school diploma or equivalent required. Bachelor’s Degree in business or equivalent experience preferred. 2+ years of hands-on ResWare administration experience required. Strong understanding of title, escrow, and/or mortgage lender services operations. Experience configuring workflows, business rules, and system automation. Strong analytical, troubleshooting, and problem-solving skills. Excellent communication skills with both technical and non-technical users. Detail-oriented with strong data management skills. Ability to manage multiple priorities in a fast-paced environment. Experience supporting lender services or centralized title operations. Knowledge of ResWare integrations, vendor management, and accounting interfaces. Familiarity with regulatory and compliance requirements in mortgage lending and settlement services. Experience creating operational and performance reporting. Skills, Abilities, and Knowledge Process-driven mindset with a focus on efficiency and scalability. Strong collaboration and service-oriented approach. Ability to translate business requirements into system solutions. Strong organizational and time-management skills. High degree of professionalism and accountability. Work Environment and Physical Requirements Working on-site at assigned office location. Regular and punctual attendance adhering to schedule established by leadership. Sedentary work in a stationary position at a cubicle for prolonged periods of time. Constant repetitive motions required for operating a computer, such as typing and managing phone calls. Constantly communicating effectively verbally in English, including accurately exchanging information with others following identification of correct procedures. Light lifting: 20–25 lbs. Light carrying: 10–25 lbs. A good faith estimate of the compensation is: 69,100.00 - 115,920.00 Compensation for this position may also include other elements, including medical, financial, various paid time off benefits, and a bonus based on individual and company performance, variable or annual. Placement within the range will be based on a variety of factors, including but not limited to, skills, experience, qualifications, location, etc. Additional Information: While this description is intended to be an accurate reflection of the position’s requirements, it in no way implies/states that these are the only job responsibilities. Management reserves the right to modify, add or remove duties and request other duties, as necessary. All employees are required to have smart phones that meet Company security standards with the ability to install apps such as Okta Verify and Microsoft Authenticator. Employment will be contingent on this requirement. Company Benefits : Newrez is a great place to work but we are only as strong as our greatest asset, our employees, so we believe in rewarding them! Medical, dental, and vision insurance Health Savings Account with employer contribution 401(k) Retirement plan with employer match Paid Maternity Leave/Parental Bonding Leave Pet insurance Adoption Assistance Tuition reimbursement Employee Loan Program The Newrez Employee Emergency and Disaster Fund is a new program to support our team members Newrez NOW: Our Corporate Social Responsibility program, Newrez NOW, empowers employees to become leaders in their communities through a robust program that includes volunteering, philanthropy, nonprofit grants, and more 1 Volunteer Time Off (VTO) day, company-paid volunteer day where all eligible employees may participate in a volunteer event with a nonprofit of their choice Employee Matching Gifts Program: We will match monetary employee donations to eligible non-profit organizations, dollar-for-dollar, up to $1,000 per employee Newrez Grants Program: Newrez hosts a giving portal where we provide employees an abundance of resources to search for an opportunity to donate their time or monetary contributions Equal Employment Opportunity We're proud to be an equal opportunity employer- and celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. 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• Administer and support enterprise platforms such as Tableau Server, MOVEit, Windows Server, Linux, and related DHA data platform tooling. • Manage platform configurations, access controls, and environment governance to maintain secure and reliable operations. • Support operational sustainment activities including patching coordination, monitoring, logging, and system health validation across multiple environments. • Collaborate with data engineers, analysts, and full stack teams to troubleshoot issues impacting dashboards, integrations, and platform performance. • Assist with platform provisioning, deployment coordination, and configuration aligned with enterprise delivery standards. • Maintain technical documentation, runbooks, and operational procedures supporting long-term sustainment within DHA’s enterprise environment. • Participate in security and compliance activities supporting RMF-aligned operations, audit readiness, and platform hardening efforts.