• Manage a portfolio of customers as their primary post-sales technical advisor, developing a deep understanding of the NodeZero platform to guide successful adoption • Cultivate champions with security leaders—from analysts to CISOs—and guide them through the lifecycle of adoption, expansion, and advocacy • Deliver technical onboarding and enablement to drive adoption of NodeZero, including advanced features like Tripwires, Insights, and Rapid Response, ensuring customers realize maximum value • Partner closely with IT and Security teams (SOC, red/blue teams, AppSec, etc.) to help interpret pentest results, prioritize remediation, and guide long-term offensive security strategy • Proactively identify customer needs and potential challenges, suggesting solutions that improve their experience and enhance their cybersecurity posture • Collaborate closely with Sales and Renewals teams to drive retention and growth by identifying expansion opportunities, aligning on account strategy, and ensuring a seamless renewal process • Act as a customer advocate, relaying customer feedback and technical issues to our internal teams to help drive the evolution of our product and services • Conduct regular check-ins and quarterly business reviews to align on strategy, secure executive buy-in, and showcase business outcomes • Contribute to documentation, training materials, and repeatable playbooks to scale technical success across the region • Maintain detailed records of customer health and touchpoints using internal CS platforms

• Serve as a proactive, strategic partner, aligning Quinsite’s analytics solutions with evolving client objectives. • Build and sustain strong relationships with key client stakeholders by understanding their business goals, challenges, and definitions of success. • Act as a trusted content SME, translating complex healthcare data and analytics concepts into accessible insights for diverse audiences. • Facilitate executive-level conversations to communicate value, uncover trends, and guide client strategy. • Identify and act on opportunities to maximize value from purchased content, and deeper engagement based on usage patterns, market shifts, and client goals. • Engage with sales to ensure client needs are met when platform expansion is appropriate. • Serve as the primary point of contact for assigned accounts, owning the full client lifecycle post-sale. • Lead and document client meetings, ensuring clear communication, alignment on goals, and consistent follow-up on deliverables. • Manage multiple projects and priorities simultaneously, gathering requirements, tracking timelines, and coordinating internal resources. • Ensure timely and accurate delivery of client solutions by coordinating across internal teams, advocating for client priorities, and driving alignment from requirements through execution. • Maintain detailed knowledge of the Quinsite platform, including architecture, data integration workflows, and analytics outputs. • Identify cross client needs using a growth mindset, translating gaps into Quinsite platform enhancement requests, and through communication of feedback to internal product and development teams. • Educate and empower clients to utilize Quinsite’s platform effectively and independently. • Monitor account health, adoption metrics, and engagement to proactively mitigate risk and address evolving needs. • Lead strategic business reviews and provide clear documentation of discussions, decisions, and action plans. • Champion best practices for client success and support client training, onboarding, and knowledge-sharing initiatives. • Support the planning and execution of client-facing events such as user groups, webinars, and industry conferences. • Help develop and share reusable client-facing materials and documentation that establish Quinsite’s thought leadership.

• Review, evaluate, and develop strategic plans to increase the adoption of paid subscriptions • Conduct partnership meetings with partners in your book of business • Build and lead new partner launch and training virtual sessions • Facilitate, create, and share educational content with partners to help establish CareerPlug as a thought leader, increase CareerPlug's brand awareness, and drive adoption • Travel to and attend partner conferences as needed (~33% of the time)

Title: QA MANAGER I CUSTOMER Location: HUNT VALLEY, MD, US, 21031 Workplace: Full-Time Department: Quality Job Description: You may know McCormick as a leader in herbs, spices, seasonings, and condiments – and we’re only getting started. At McCormick, we’re always looking for new people to bring their unique flavor to our team. McCormick employees – all 14,000 of us across the world – are what makes this company a great place to work. We are looking to hire a Quality Manager I, Customer immediately in a Hybrid (50/50) capacity at our Global Headquarters in Hunt Valley, Maryland. What We Bring To The Table: The best people deserve the best rewards. In addition to the benefits you’d expect from a global leader (401k, health insurance, paid time off, etc.) we also offer: • Competitive compensation • Career growth opportunities • Flexibility and Support for Diverse Life Stages and Choices • Wellbeing programs including Physical, Mental and Financial wellness • Tuition assistance Position Overview Customer Quality Managers are responsible for proactively supporting the growth objectives of the business and the management and maintenance of existing business, by implementing systems and programs to allow McCormick to efficiently and effectively meet and support customer Quality expectations, while assuring compliance to McCormick Quality policies and procedures. Key Responsibilities • Develops Customer Intimacy to proactively meet customer quality expectations • Interprets and assists in the development and execution of customer quality programs and systems • Ensures products and procedures conform to McCormick and customer requirements • Resolves complex quality issues including customer complaint resolution and issues at vendors • Leads customer specification development and approval • Manages Quality Systems/Food Safety customer program requirements, and accountable for quality/food safety audit results • Participates in commercialization and continuous improvement activities • Serve as Quality/Technical support between the McCormick Corporate, USIG and other McCormick worldwide Quality Assurance operations and worldwide customers Required Qualifications Level of Education and Discipline: BA in Chemistry, Biology, Food Science, or related field Experience: Minimum 5 years on increasing responsibility in a Quality, Operations or Technical position. Business Acumen for customer segment, knowledge and experience of business practices for the customer base, understanding of customer go-to-market strategies and impact on quality program and practices. Quality Assurance and Food Safety Systems expertise Understanding of McCormick's internal supply chain and operations to interface as needed to meet customer requirements. Interpersonal Skills - leadership, interactions, communication, influence: Ability to communicate effectively with plant employees and across McCormick functions. Ability to negotiate with customers to satisfy the customer needs without unnecessary overextension of McCormick resources. Presentation skills required.Daily interface with McCormick Operations teams and dedicated Technical teams, business unit, and account managers and global partners. Routine interaction with Customer and Vendors quality staff, manufacturing locations, and at times product development and purchasing teams. Routine interaction with McCormick Supply Planning and Customer Service. Other Skills and HPO Competencies: Leadership - Have demonstrated strengths in the following areas: problem solving, data analysis, negotiation skills, sense of urgency, customer service, ability to manage multiple priorities, professionalism, teamwork, communication skills (verbal and written), general leadership, and a strong work ethic. Technical - Statistical Process Control, Total Quality Management Professional - Ability to interact, negotiate, and communicate effectively with customers in a professional environment. McCormick & Company is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. As a general policy, McCormick does not offer employment visa sponsorships upon hire or in the future. Base Salary: $86,390 to $151,220 Base salary compensation will be determined based on factors such as geographic location, skills, education, experience for this role, and/or internal equity of our current employees as part of any final offer. This position is also eligible to participate in McCormick’s Incentive Bonus (MIB) Plan. In addition to a competitive compensation package, permanent employees of McCormick are eligible for our extensive Total Rewards programs that include: - Comprehensive health plans covering medical, vision, dental, life and disability benefits - Family-friendly benefits such as paid parental leave, fertility benefits, Employee Assistance Program, and caregiver support - Retirement and investment programs including 401(k) and profit-sharing plans