• Achieve positive medical coverage policy decisions for BG tests by engaging with targeted Payer coverage policy decision stakeholders with Medicaid FFS agencies, Medicaid Managed Care (MMC) and Medicaid Exchange Payer accounts. • Adhering to specific Payer account engagement processes to implement Market Access strategies that address unmet needs; ultimately achieving product access for the Medicaid targeted population. • Drive the in-network contracting strategy within assigned Medicaid Managed Care (MMC) and Medicaid Exchange Payer accounts to expand and obtain new in-network Provider Lab contracts. • Understands the impact of Medicaid state credentialing on Provider lab contract delivery & tracking. • Hands-on experience working with government relations, advocacy, stakeholder engagement, or piloted Legislative issue management campaigns concerning clinical laboratory access challenges. • Maintain strong understanding of Part B Medical policy content, biomarker state legislation mandates, and industry association evidence-based guidelines impacting coverage and access. • An ability to quickly grasp legislative state policies and political issues impacting clinical laboratory coverage and reimbursement. (e.g. Any Willing Provider Legislation, etc.). • Own the business by creating and seizing opportunities to proactively identify and clear access barriers to deliver results. • Maintain Medicaid-related key stakeholder relationships to generate potential solutions in preparation for future product launches. • Collaborates with BG cross-functional teams – Credentialing, Medical Science Liaisons, Legal, Revenue Cycle Management, Sales, and Market Access team members to offer insight, identify gaps, and implement account-specific executional strategic and tactical planning that strengthens business opportunities aligned with BG strategic priorities. • Synthesize Payer account insights and Payer market intelligence on a frequent cadence to inform and align. • Meet or exceed targeted Payer account strategic objectives and metric achievement. • Conducts routine account business reviews to inform Market Access leadership on relevant updates and/or barriers to access. • Demonstrates resourcefulness and an open-minded thinking to formulate approaches to expand coverage and reimbursement. • Uphold company mission and values; ensure compliance with all company policies and guidelines. • Adheres to Code of Conduct as outlined in the Baylor Genetics Compliance Program. • Leverage Payer deliverables and enlist Market Access Senior Management support to address barriers to care, Payer needs, and manage anticipated threats to product access. • Performs other job-related duties as assigned. • Perform ethically through ambiguity in a government-regulated environment • Communicate with Integrity and Emotional intelligence • Ability to pivot in an ever-changing Payer environment

• Lead the identification, development, and execution of operational AI initiatives and emerging external product opportunities across the Lender Division • Drive strategic innovation that improves operational efficiency, enhances customer experiences, and creates scalable revenue-generating solutions • Work closely with sales, operations, legal, marketing, compliance, and executive leadership to evaluate market opportunities, define business requirements, and oversee implementation • Identify, prioritize, and lead operational AI initiatives that improve efficiency, scalability, productivity, and customer experience • Support the implementation and operationalization of AI tools, including custom GPTs and workflow automation solutions • Develop business cases, operational frameworks, project roadmaps, success metrics, and implementation plans for AI initiatives • Identify and evaluate new external product opportunities aligned with customer needs, operational capabilities, and market demand • Gather, document, and refine business requirements from sales, operations, executive leadership, and cross-functional stakeholders

Role Description The Strategy Associate role is a dynamic position that will give you exposure to many different departments and companies at CORA. You will work collaboratively with senior management to focus on driving operational excellence, applying best practices, and improving financial insights and performance. You will work on analytical projects and consulting projects for different business units ensuring business unit leadership has the data and information required to make critical business decisions, define strategies, and improve operations. This role also designs, develops, and maintains performance measurements, models, and reports on strategic input drivers to continuously improve the performance of the business. Team This role will be part of the CORA Strategy team and will work closely on a day-to-day basis with the Strategy Manager, Director, EVP, Portfolio CEO and General Managers. This position will work cross functionally with operations, finance, technology, and sales to drive improvements across the business. Key Highlights - Great entry point into Constellation Software. Opportunity to advance in operational leadership roles such as business unit leader, group leader, integration manager, M&A roles etc. - Work with a proven team of leaders and executives that will provide mentorship and guidance. - Opportunity to understand all areas of the business and implement meaningful changes to drive improved performance at corporate & business level. - Bonus + 3 weeks of vacation + 6 floater days + Great benefits + Stock purchase program + Learning program. - Flexible/remote working arrangements option. Breakdown of Position - Manage and execute ambiguous internal consulting engagements, supporting CEOs with organic growth initiatives, strategic planning, and pricing projects – including framing problems, gathering and analyzing data, generating insights, and delivering executive ready recommendations. - Conduct data-driven opportunity assessments and convert analysis into specific initiatives that drive recurring revenue and profitability. - Understand the dynamics of new industries, products, customer segments, and operational models quickly. Perform in-depth market sizing, trend evaluation, and competitive analysis to shape business strategies. - Develop effective pricing strategies and build forecasting models to support growth initiatives such as launching new products and/or geographical expansions. - Participate in integration projects working closely with the integration lead to ensure goals are met in accordance with the investment thesis and analysis is conducted timely to meet investment return. - Maintain disciplined project oversight, proactively drive follow-ups, and monitor essential KPIs to ensure recommendations translate into measurable outcomes. - Facilitate strategy workshops that enable leaders to align priorities, challenge assumptions, and commit to execution. - Contribute meaningfully to the evolution of the strategy team by collaborating with the senior team members and actively contributing ideas & insights. Qualifications - 3-5 years of consulting experience or comparable including corporate strategy/development, investment banking, private equity, or similar in technology/software industry. - Demonstrated skills in strategic analysis, planning, and problem solving. - Strong communication skills, including the ability to develop PowerPoint presentations and communicate effectively with senior audiences. - Ability to conduct complex quantitative analyses (e.g. Excel modeling). - Learning mindset. - B2B software industry experience considered an asset. Compensation and Benefits - Competitive base salary and bonus. - Significant upwards growth trajectory for high performers. - Generous vacation policy and supplemental health benefits plan. - Remote work flexibility. Company Description CORA Group (Collective Organization Redefining Advancement) operates as a portfolio within Constellation Software, positioned within North America to many industries including Collection & Recovery, Food Service, Construction, Wine/Retail, Moving & Storage, Loyalty, Legal, and Long-Term Care Pharmacy industries. Adding to its 1000 employees, CORA is continuously expanding through acquisitions. CORA Group is a subsidiary of Constellation Software Inc., listed on the TSX (“CSU”). Constellation Software Inc. has several operating groups which currently service customers in over 100 different markets worldwide. Headquartered in Toronto, Canada, and offices in North America, Europe, Australia, South America and Africa, it has over 50,000 employees generating consolidated revenues exceeding US$6 billion.

Role Description We are looking for an Experience Strategy & Research Principal to serve as an embedded expert across high impact product and operational teams, and act as a strategic advisor to senior leaders. In this role, you will lead the discovery, simplification, and redesign of end-to-end services using a combination of human-centered research, workflow and process modeling, and AI enabled acceleration tools such as Skan AI, and our CoE Simplification Digital Playbook. You will partner with product, engineering, operations, clinical, and frontline teams to understand how work truly happens by harnessing our AI-enabled research and insight tools. You will use these capabilities to: - Surface patterns and identify improvement opportunities. - Envision future-state experiences that reduce friction, improve outcomes, and accelerate delivery. - Translate complex insights into clear service models, process blueprints, decision logic, and PI-ready solution concepts. As a Principal level contributor, you will partner with our internal business teams to drive the future vision of the company's core business services, working closely with senior executives to advance enterprise strategies. You will: - Set the enterprise standard for evidence-based discovery, service and experience simplification, and AI‑augmented design practices. - Guide teams in applying research rigor, developing deep workflow understanding, modeling decisions, and effectively using AI. - Raise the quality, clarity, and speed of solution deliverables while improving experiences for associates, members, patients, and providers. Qualifications - 8–10+ years of experience in service design, experience strategy, or a related field. - Proven experience conducting qualitative research and synthesizing insights. - Hands-on experience leading end-to-end journeys, workflows, or service blueprints in complex environments. - Experience working with AI enabled or digital design tools. - Demonstrated ability to work across product, engineering, operations, and delivery teams. - Experience supporting or accelerating product development processes. Requirements - Strong systems and analytical thinking skills. - Proficiency using AI-augmented tools and prompt strategies. - Effective facilitation skills for leading workshops. - Strong communication and storytelling skills. - Commitment to ensuring rigor, clarity, and consistency across research, modeling, and documentation artifacts. - Strong qualitative research skills, including interviews and workflow observation. - Ability to create clear journeys, service blueprints, and end-to-end process models. - Ability to collaborate with product, engineering, operations, and delivery partners. - Strategic thinking and curiosity to stay current on emerging methods. Benefits - Health benefits effective day 1. - Paid time off, holidays, volunteer time, and jury duty pay. - Recognition pay. - 401(k) retirement savings plan with employer match. - Tuition assistance. - Scholarships for eligible dependents. - Parental and caregiver leave. - Employee charity matching program. - Network Resource Groups (NRGs). - Career development opportunities.