• Marketing Transformation for Global Insurance and Financial Services Clients. • Act as a trusted advisor to clients • Analyze collected data and provide recommendations • Contribute to practice development

Role Description Identify issues and work with customers, attorneys, and lenders in an advisory capacity to resolve issues impacting title insurability prior to closing. Communicate with clients and third parties to obtain documentation to clear title-related issues such as: - Missing information - Incomplete, inaccurate, or contradictory information contained in the title commitment The Title Officer may specialize in commercial, industrial, or residential titles or be proficient in all three. In some locations/regions, the Title Officer is a full-service role and may perform search, title examination, and other duties as part of the review and clearing of title. This role may be part of a centralized title group, work independently, or be in an escrow branch office. What You'll Do: - Examine all classes of title searches including difficult title orders such as insurance of commercial leaseholds, trust indentures, contracts, operating agreements, and other highly involved property interests. - Act in an advisory capacity; decisions regularly involve resolving unique and complex situations. - Reconcile title problems and accept responsibility for loss claim investigation. - May be team leader for a unit consisting of examiners, searchers, or other title staff; may provide input to staff selection and performance feedback. - Analyze records, such as mortgages, liens, judgments, easements, vital statistics, plat and map books, and property surveys to determine ownership and legal restrictions and to verify legal description of property and completeness of records. - Analyze the effect of probate, foreclosures, building court cases, and bankruptcy proceedings on title insurance. - Review and approve a variety of documentation including deeds, operating agreements, trusts, wills, affidavits of heirships, corporate resolutions, partnership agreements, and state filed Articles of Incorporation and Articles of Organization. - Select appropriate write-ups for commitments and policies for both standard and extended coverage. - Form and maintain business partnerships with clientele; may participate in business development activities to maintain existing clients and acquire new clients and attend customer visits with sales personnel and/or provide formal training/classes. - Use technical bulletins and other resources to evaluate and resolve problems. - May price commitments, endorsements, policies, and guarantees using predetermined schedule of fees and charges. - In some regions/locations, consult with attorneys to review search packages and on matters that require escalation. - May provide underwriting interpretation within established guidelines. Qualifications - Through experience, has encountered a wide range of issues and situations and has demonstrated mastery of skills. - Familiar with all aspects of title work. - Flexible with the ability to multi-task and work in a fast-paced environment to handle all aspects of title support. - Strong verbal and written communication skills. - Strong customer service orientation. - Strong analytical and problem-solving skills. - Strong detail orientation. - Able to meet deadlines under pressure. - High School diploma or equivalent. - 5-7 years directly related experience. Requirements - Pay Range: $67,200.00 - $89,600.00 Annually. - This hiring range is a reasonable estimate of the base pay range for this position at the time of posting. Pay is based on a number of factors which may include job-related knowledge, skills, experience, business requirements, and geographic location. Benefits - Comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave. - Employee stock purchase plan.

Role Description The Insurance Authorization Specialist plays a critical role in supporting patients, providers, and pharmacy clinicians by ensuring accurate insurance verification, authorization, and reimbursement for infusion and enteral services. This role partners closely with internal teams and external payers to streamline the referral and authorization process and minimize patient financial impact. - Verify insurance coverage and obtain patient demographic and payer information to ensure accurate billing and claims processing. - Secure prior authorizations for pharmacy services and follow up with referral sources, providers, patients, and payers as needed. - Apply payer guidelines and coverage criteria to support approval of infusion and enteral therapies. - Collaborate with clinical teams and referral sources to gather required documentation and physician orders. - Identify potential patient out-of-pocket costs and partner with payers to determine payment solutions. - Register patients and maintain accurate, up-to-date insurance and demographic records. - Review therapy orders and generate required documentation, including Assignment of Benefits and Advanced Beneficiary Notices (ABNs). - Educate patients, staff, and providers on insurance requirements, authorization processes, and coverage guidelines. - Partner with case management and revenue cycle teams to ensure timely and accurate reimbursement. - Maintain current knowledge of Medicare, Medicaid, and commercial payer requirements, including pre-authorization rules. Qualifications - High School Diploma or GED. - 5+ years of experience in home infusion, healthcare billing, accounts receivable, or insurance authorization. - Strong knowledge of third-party payer requirements, including authorizations, referrals, and pre-certification processes. - Understanding of medical terminology and healthcare workflows. Requirements - Strong analytical, organizational, and prioritization skills. - High attention to detail with ability to manage multiple tasks simultaneously. - Ability to work independently with minimal supervision. - Excellent communication and interpersonal skills; able to navigate sensitive financial discussions with patients. - Strong computer skills, including Microsoft Office and electronic medical record (EMR) systems. Benefits - Paid Time Off programs. - Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability. - Flexible Spending Accounts for eligible health care and dependent care expenses. - Family benefits such as adoption assistance and paid parental leave. - Defined contribution retirement plans with employer match and other financial wellness programs. - Educational Assistance Program.

Role Description Uses a variety of collection techniques to collect outstanding balances on patient accounts. - Maintains record of collections activities and status of accounts. - Prepares letters and reports as required or requested. - Locates and notifies responsible parties of delinquent accounts by mail and/or phone to solicit payment. - Contacts appropriate organizations to identify and resolve account collection problems for maximum collection results. - Initiates payment plans with responsible parties or refers to collection agency. - Collects payments from state and federal agencies, commercial insurance companies, third party organizations and other responsible parties and posts payments to proper accounts. - Enters adjustments to accounts as appropriate. Qualifications - High School Diploma or Equivalent (Required) Requirements - Requires critical thinking skills, decisive judgment and the ability to work with minimal supervision. - Must be able to work in a stressful environment and take appropriate action. - Required to type 35 wpm. - None required for work experience. Working Conditions and Physical Requirements - Bending and Stooping = 0% - Climbing = 0% - Keyboard Entry = 80% - Kneeling = 0% - Lifting/Carrying Patients 35 Pounds or Greater = 0% - Lifting or Carrying 0 - 25 lbs Non-Patient = 60% - Lifting or Carrying 2501 lbs - 75 lbs Non-Patient = 0% - Lifting or Carrying > 75 lbs Non-Patient = 0% - Pushing or Pulling 0 - 25 lbs Non-Patient = 60% - Pushing or Pulling 26 - 75 lbs Non-Patient = 0% - Pushing or Pulling > 75 lbs Non-Patient = 0% - Reaching = 0% - Repetitive Movement Foot/Leg = 0% - Repetitive Movement Hand/Arm = 80% - Running = 0% - Sitting = 80% - Squatting = 0% - Standing = 80% - Walking = 80% - Audible Speech = 80% - Hearing Acuity = 80% - Smelling Acuity = 0% - Taste Discrimination = 0% - Depth Perception = 80% - Distinguish Color = 0% - Seeing - Far = 80% - Seeing - Near = 80% - Biohazardous Waste = 0% - Biological Hazards - Respiratory = 0% - Biological Hazards - Skin or Ingestion = 0% - Blood and/or Bodily Fluids = 0% - Communicable Diseases and/or Pathogens = 0% - Asbestos = 0% - Cytotoxic Chemicals = 0% - Dust = 0% - Gas/Vapors/Fumes = 0% - Hazardous Chemicals = 0% - Hazardous Medication = 0% - Latex = 0% - Computer Monitor = 80% - Domestic Animals = 0% - Extreme Heat/Cold = 0% - Fire Risk = 0% - Hazardous Noise = 0% - Heating Devices = 0% - Hypoxia = 0% - Laser/High Intensity Lights = 0% - Magnetic Fields = 0% - Moving Mechanical Parts = 0% - Needles/Sharp Objects = 0% - Potential Electric Shock = 0% - Potential for Physical Assault = 0% - Radiation = 0% - Sudden Decompression During Flights = 0% - Unprotected Heights = 0% - Wet or Slippery Surfaces = 0% Shift Primarily for office workers - not eligible for shift differential. Disclaimer This job description is not intended, nor should it be construed to be an exhaustive list of all responsibilities, skills, efforts or working conditions associated with the job. It is intended to indicate the general nature and level of work performed by employees within this classification. Wages shown on independent job boards reflect market averages, not specific to any employer. We encourage candidates to talk to their Memorial Healthcare System recruiter to discuss actual pay rates, during the hiring process. Memorial Healthcare System is proud to be an equal opportunity employer committed to workplace diversity. Memorial Healthcare System recruits, hires and promotes qualified candidates for employment opportunities without regard to race, color, age, religion, gender, gender identity or expression, sexual orientation, national origin, veteran status, disability, genetic information, or any factor prohibited by law. We are proud to offer Veteran’s Preference to former military, reservists and military spouses (including widows and widowers). You must indicate your status on your application to take advantage of this program. Employment is subject to post offer, pre-placement assessment, including drug testing. If you need reasonable accommodation during the application process, please call 954-276-8340 (M-F, 8am-5pm) or email TalentAcquisitionCenter@mhs.net.