Role Description As a Customer Invoicing Specialist at EquipmentShare, you will be responsible for customer invoicing for primarily large accounts that require online portal entry. In conjunction with the credit offices, you’ll assist in the collection of accounts. You will also work directly with customers on disputed balances and any other accounting charge code issues. Most importantly, you’ll be the liaison between customers, credit office, branches, and customers to resolve billing issues. - Demonstrate effective negotiation techniques with customers. - Respond appropriately to rate pushback, discounts appropriately, and stand ground when needed. - Strive to exceed the expectations of external and internal customers. - Establish effective, long-term relationships with customers. - Reconcile internal and external systems to ensure all outstanding invoices have been submitted to the customer. - Responsible for invoicing/e-invoicing of customers and processing of invoices through various accounting systems and external websites. - Act as main focal point for all new customer requested specialized invoicing and developing of processes and procedures. - Assist in AR collections. - Prepare detailed tracking system to track purchase order values, invoiced amounts, and remaining available values. - Research and understand customer policies and procedures with respect to billing processes. - Create cash application files for internal Cash Group based on customer received remittance notifications. - Meet established goals and objectives as determined by department management. - Other duties assigned as needed. Qualifications - Basic math skills and Microsoft Office computer skills required. - Ability to complete more complex account reconciliations required. - Intermediate Excel skills required; advanced preferred. - Strong verbal and written communication skills required. - Detail-oriented and work accurately and consistently with a sense of urgency. Requirements - High School Diploma or Equivalent Education or Experience required. - At least 2 years of Customer Invoicing, Accounts Receivable, and Collection experience. - Oil and gas billing experience will be strongly preferred. - Must be able to sit for prolonged periods at a desk and work on a computer. Benefits - Competitive compensation. - Full medical, dental, and vision coverage for full-time employees. - Generous PTO + paid holidays. - 401(k) + company match. - Gym membership stipend + wellness programs (earn PTO and prizes!). - Company events, food truck nights, and monthly team dinners. - 16 hours of paid volunteer time per year — give back to the community you call home. - Career advancement, leadership training, and professional development opportunities.

• Own retention as a cross functional system spanning CRM, Product, and Data • Define lifecycle strategy across activation, retention, engagement, and referral • Lead CRM channels end to end (push, email, in-app messaging, app inbox) • Define and drive Product requirements across onboarding, engagement, and lifecycle UX • Build and scale a lifecycle system that drives repeat usage and revenue • Work with Data and CRM to refine segmentation strategy across user types, markets, and behaviors • Design and run experiments across messaging, timing, journeys, and incentives • Partner with Data to define measurement frameworks, segmentation, and incrementality • Own how incentives (discounts, Airmoney, referrals) are used within lifecycle • Establish clear communication rules to avoid fatigue and overlap • Identify and prioritize the highest impact lifecycle opportunities • Translate insights into actionable changes across CRM and Product

Role Description Mercor connects elite creative and technical talent with leading AI research labs. Headquartered in San Francisco, our investors include Benchmark, General Catalyst, Peter Thiel, Adam D'Angelo, Larry Summers, and Jack Dorsey. Position: Financial Services Sales & Marketing Expert Type: Contract Compensation: $45–$65/hour Location: Remote Role Responsibilities - Build a realistic digital workspace centered on the Drive folders you use day-to-day, including pitch decks, client briefs, and campaign calendars. Incorporate platforms like Salesforce Financial Services Cloud, HubSpot, or Marketo. - Design multi-step tasks grounded in real workflows that challenge frontier AI agents by navigating multiple apps, files, and stakeholders. - Collaborate with other financial-services sales and marketing experts to design environments, shape task scope, and review scenarios for realism and rigor. - Work asynchronously with research teams to refine task designs and evaluation criteria for financial-services agent benchmarks. - Contribute to frontier AI research and benchmarking. The work produced directly informs how leading labs train and evaluate the next generation of AI systems. Qualifications - Must-Have: 3+ years of full-time sales, relationship-management, or marketing experience at a Fortune 500 bank, wealth or asset manager, or insurer. - Background in wealth-management, corporate banking, asset-management distribution, retail-banking marketing, or compliance-reviewed marketing. - Day-to-day use of Salesforce Financial Services Cloud, HubSpot/Marketo, and Tableau/Power BI. - Strong analytical thinking and writing skills to translate financial-sales/marketing workflows into structured task specs. - Preferred: Series 6/7/63/65/66 or insurance licenses. - Familiarity with FINRA/SEC marketing rules. Requirements - Expected to begin on an effective hourly rate, transitioning to compensation based on throughput of quality work. Application Process - Upload resume - AI interview based on your resume - Submit form Resources & Support - For details about the interview process and platform information, please check: Interview Process - For any help or support, reach out to: support@mercor.com - Our team reviews applications daily. Please complete your AI interview and application steps to be considered for this opportunity.

Role Description AO Globe Life is expanding and hiring Remote Customer Service & Client Support Specialists to help individuals and families across the United States access essential benefit programs from the comfort of home. This is a remote-first opportunity designed for professionals who value meaningful work, flexibility, and long-term career development. Whether you are early in your career or exploring a new professional direction, this role offers the chance to make a real impact while developing valuable client service and communication skills in a supportive environment. - Conduct scheduled virtual consultations to understand client needs - Guide clients through available benefit options and enrollment steps - Maintain accurate client records and manage follow-up communication - Deliver professional, client-focused support throughout the process - Build long-term relationships through consistent service and trust - Participate in ongoing training, development programs, and team meetings Qualifications - Strong communicators who prioritize client service - Self-motivated professionals who work well independently - Organized individuals comfortable managing a remote workflow - Professionals comfortable using Zoom and cloud-based tools - Candidates with backgrounds in customer service, consulting, or sales (preferred but not required) - Growth-oriented individuals who value mentorship and development Requirements - Authorized to work in the United States - Windows-based laptop or desktop with webcam access - Reliable high-speed internet connection Benefits - 100% Remote Work - Flexible Scheduling - Pre-Scheduled Client Consultations - Professional Training & Development - Long-Term Income Opportunities - Collaborative Culture - Career Advancement Company Description For more than 70 years, AO Globe Life has partnered with labor unions, credit unions, and veteran organizations to provide supplemental benefits that help protect working families. Our remote-first model allows professionals across the country to build meaningful careers while supporting individuals and families through trusted service and guidance. If you are looking for a remote career that offers purpose, flexibility, and long-term growth opportunities, we encourage you to apply and explore joining the AO Globe Life team.