Role Description This is a remote position. We are looking for an Enrollment Customer Service Specialist to provide remote support to families throughout the enrollment and registration process. This role involves assisting parents with questions, providing account support, helping with scheduling, and ensuring a positive customer experience. The ideal candidate has strong communication skills, a professional attitude, and the ability to provide excellent service in a fast-paced remote environment. - Assist families with enrollment inquiries and account support - Respond to customer questions via phone, email, and chat - Guide parents through registration processes - Update customer information in internal systems - Resolve basic customer concerns and escalate when needed - Maintain accurate records of customer interactions - Support scheduling and appointment coordination - Deliver a professional and positive customer experience Qualifications - High school diploma - Customer service or administrative experience preferred - Strong communication and problem-solving skills - Comfortable using online systems and communication tools - Ability to multitask in a remote work environment - Professional and friendly attitude Benefits - Remote work flexibility - Paid training - Flexible scheduling - Career advancement opportunities - Supportive work environment Company Description

• Inbound support to students via phone and WhatsApp to probe and understand the reasons for enrollment cancellation; • Perform system procedures to prevent students from withdrawing from the college; • Identify student needs and provide practical, objective solutions; • Handle different types of situations reported by students; • Use internal systems to record interactions and execute support actions.

Cargill is a family company committed to providing food and agricultural solutions to nourish the world in a safe, responsible, and sustainable way. We sit at the heart of the supply chain, partnering with producers and customers to source, make and deliver products that are vital for living. By providing customers with life's essentials, we enable businesses to grow, communities to prosper, and consumers to live well. This position is in our Food Enterprise where we are committed to serving food manufacturers, food service customers, and retailers with a complete range of innovative ingredients and branded products. Our portfolio includes poultry, beef, egg, alternative protein, salt, oils, starches, sweeteners, cocoa and chocolate. Job Purpose and Impact The CRM / LEAP Specialist is part of the Commercial Operations & Enablement team and supports the development, management and continuous improvement of Customer Relationship Management tools (LEAP / CRM) and related business processes that enable Sales and customer‑facing teams to operate efficiently and effectively. Under close supervision, this role acts as a specialist for CRM applications, translating business needs into system support, process improvements and user guidance. The role collaborates cross functionally to ensure CRM tools are effectively adopted, data is reliable, users are trained, and continuous improvements are delivered in line with business objectives. Key Accountabilities - CRM FUNCTIONAL SUPPORT & IMPROVEMENT: Supports the development, management and optimization of CRM (LEAP) tools and related business processes in partnership with Sales Enablement, Operations and Technology teams to improve system effectiveness and user performance. - BUSINESS & PROCESS ANALYSIS: Assists in gathering and analyzing business requirements, identifying process gaps, usability issues and improvement opportunities within CRM tools and related workflows. - SYSTEM IMPLEMENTATION & SUPPORT: Participates in preplanning, user readiness, testing, data validation, go live, hyper care stabilization and ongoing support activities for CRM applications and enhancements. - USER TRAINING & CHANGE SUPPORT: Supports preparation of training materials, documentation and communication to assist end users in effective adoption of CRM tools; independently solves moderately complex issues with minimal supervision, while escalating more complex issues to appropriate staff. - COLLABORATION: Collaborates with internal business partners, sales teams and regional or local technology support teams to align CRM solutions with business needs and operational goals. - DATA & METRICS SUPPORT: Assists in monitoring system usage, data quality and performance metrics to support process stability, continuous improvement and business decision making. - DOCUMENTATION DEVELOPMENT: Supports preparation and maintenance of process documentation, user guides and functional documentation related to CRM tools and workflows. Qualifications - No minimum years of relevant experience required. Typically reflects 2 years or more of relevant experience. - Fluent in English - Experience providing internal customer service - Basic understanding of our business processes and system functionality - Builds partnerships and works collaboratively with others to meet shared objectives Preferred Qualifications - Experience with Customer Relationship Management tools (LEAP / CRM) - Change management or project experience - Hold self and other accountable to meet commitments - Good planning skills - Curious and eager to learn and improve the status quo Our Offer We provide a fast paced stimulating international environment, which will stretch your abilities and channel your talents. We also offer competitive salary and benefits combined with outstanding career development opportunities in one of the largest and most solid private companies in the world. We welcome applications from people with disabilities and are committed to providing an inclusive, accessible recruitment process and workplace. We encourage candidates to let us know if they require any accommodations during the recruitment or interview process so we can support them appropriately. Interested? Then make sure to send us your CV and cover letter in English today: Follow us on LinkedIn: https://www.linkedin.com/company/cargill Cargill is committed to being an inclusive employer. Click here to find out more https://careers.cargill.com/diversity/

Role Description We are hiring a HubSpot CRM Specialist with strong backend and systems-thinking capabilities to build, optimize, and manage HubSpot infrastructure. You’ll work closely with internal stakeholders to understand workflows, improve operational efficiency, and develop automations that support sales and business operations. This is an ideal role for someone with a blend of CRM expertise, business analysis skills, and a strong understanding of sales pipelines and operational processes. Key Responsibilities - Configure, optimize, and manage HubSpot CRM architecture and backend operations - Design and implement advanced HubSpot workflows and automation processes - Build dashboards, reporting systems, and operational insights for stakeholders - Analyze existing business processes and identify opportunities for CRM improvements - Translate business requirements into scalable HubSpot configurations and solutions - Develop and optimize sales pipeline structures and process flows - Maintain CRM data integrity, segmentation, and governance standards - Collaborate cross-functionally with sales, operations, and leadership teams - Support CRM implementation, migration, and systems enhancement projects - Create documentation for workflows, automations, and system processes Qualifications - Proven hands-on experience with HubSpot CRM administration and backend functionality - Strong experience building workflows, automations, and operational systems within HubSpot - HubSpot certification (any level) required - Business analyst mindset with experience mapping and improving internal processes - Strong understanding of sales operations, CRM lifecycle management, and pipeline structures - Ability to translate business requirements into effective technical solutions - Experience creating dashboards and reporting frameworks in HubSpot - Experience working with CRM implementation or migration projects is highly desirable - Background in healthcare, SaaS, or other regulated industries preferred - Strong communication and stakeholder management skills - High attention to detail with strong analytical problem-solving abilities Benefits - 💻 Fully Remote: Work from anywhere with international teams - 🚀 Career Growth: Join companies in SaaS, MarTech, and B2B services - 🤝 Peer Community: Connect with high-performing sales professionals in our network - 🧭 Ongoing Support: Receive guidance from Huzzle before and after placement - 💰 Tailored Compensation: Salaries vary by client and candidate preference — we’ll match you with options that fit your goals