• Lead infrastructure modernization - own the transition from hybrid on-premises and Azure to a fully cloud-native, domain-free environment; manage Azure and AWS workloads outside of DevOps scope; drive identity and platform consolidation as the company evolves • Own identity governance end to end - Entra ID, Active Directory, hybrid identity, Azure AD Connect, conditional access, and access lifecycle • Own the full Microsoft 365 tenant including Exchange Online, SharePoint, Teams, and licensing; administer Intune and Autopilot for endpoint lifecycle management across Windows, macOS, iOS, and Android. • Own the traditional systems administration layer that underpins the business - Windows Server, Hyper-V, DNS, DHCP, Group Policy, patching, firmware, and backup administration • Build and own automation that makes the business more agile - PowerShell, API integrations, and AI-assisted development to reduce manual work and accelerate delivery • Own network infrastructure across all office locations - Cisco Meraki switching, wireless, VLANs, DHCP, ISP management, and VPN connectivity; maintain PRTG monitoring and respond proactively to infrastructure health issues; keep firmware current across all network hardware • Evaluate, recommend, and lead the migration to a modern cloud telephony platform; own the current phone system through the transition including user provisioning, call routing, and licensing • Partner with the DevOps, helpdesk and security team on complex escalations, identify root causes rather than symptoms, and build solutions that prevent repeat issues

Role Description We're looking for a Lead, Knowledge & Learning Systems to solve one of Moxie's biggest scaling challenges: transforming scattered expertise into accessible, self-service knowledge that empowers both our team and our customers. You'll also be stepping into a greenfield opportunity to build the learning infrastructure that will define how we scale—owning everything from internal employee onboarding to external customer education. This role creates unified knowledge systems that accelerate employee ramp time, reduce support load, and help customers succeed independently. - Build and execute a comprehensive content governance framework that establishes documentation standards, ownership models, and maintenance cycles across both internal and external knowledge bases, getting cross-functional buy-in from department leads. - Evaluate, select, and implement a company-wide LMS that serves both internal employees and external customers, partnering with subject matter experts across the organization to co-create content — with the goal of deflecting 20-30% of "how-to" support tickets and reducing enterprise customers' reliance on live assistance. - Design and launch role-specific learning paths that support employees at every stage — from new hire onboarding to ongoing enablement for current team members — ensuring the organization stays current on new product launches, process changes, and emerging knowledge needs, with measurable improvements in time-to-productivity and performance validated by manager feedback and metrics. Qualifications - Proven experience building knowledge systems from scratch with measurable impact on training efficiency, support deflection, or content accessibility. - Data-driven decision-making ability to analyze support tickets, search queries, and user behavior patterns to identify content gaps and prioritize high-impact work. - Cross-functional influence without authority — ability to build partnerships with Sales, Product, Support, and Operations teams. - Systems thinking and process design experience establishing governance frameworks, content taxonomies, and maintenance cycles. - Bias toward action and comfort with ambiguity — ability to ship quick wins while simultaneously building foundational infrastructure. Benefits - Own the entire knowledge strategy for a scaling company — build both internal and external learning systems from the ground up. - Direct, measurable impact on company efficiency and customer success — visibly reduce support load, accelerate employee productivity, and improve customer independence. - Rare dual-scope role that bridges employee learning and customer education, providing exposure to the full business. - Greenfield opportunity to establish standards, tools, and processes that will define how Moxie scales. - Work with a company in growth mode where your knowledge infrastructure will directly enable our dual-engine business model to scale efficiently and sustainably.

Role Description Brandeis University’s Online Health Informatics Program is seeking an Adjunct Faculty member for RHIN 105 Electronic Health Record Systems for the Fall-1 2026 session. This 3-credit asynchronous online course is an 8-week requirement for the Master of Science in Health Informatics. This course explores the uses of Electronic Health Records (EHRs), their architecture, configuration, usability considerations, template creation, and post‑implementation optimization and governance. A web-based simulation EHR training sandbox will be used to provide practical hands-on learning. Core Course Responsibilities Summary - Course Logistics and Facilitation: Focuses on the organized and timely rollout of course content, maintaining consistent communication through weekly announcements, and ensuring all instructional activities occur within university-approved digital platforms. - Instructor Presence and Engagement: Centers on building an active teaching persona by hosting live introductory sessions, facilitating weekly academic discourse in forums, and maintaining regular availability for student consultation. - Individual Feedback and Grading: Emphasizes the professional obligation to provide transparent, rubric-based evaluations and supportive commentary on student work within a standardized weekly timeframe. - Professional Conduct and Standards: Requires adherence to university communication protocols, the promotion of respectful online "netiquette," and ensuring the course meets accessibility and technical visibility standards before and during the term. Qualifications - Advanced degree (Master’s or Ph.D.) in Health Information Management, Health Informatics, Computer Science (healthcare focused), or a related field. - Minimum of 3 years professional experience in a clinical role with expertise in health information management. - Certification as a Registered Health Information Administrator (RHIA), Certified Professional in Healthcare Information and Management Systems (CPHIMS), or similar is required. - Extensive hands-on experience using EHRs such as Epic, Cerner, MEDITECH, etc. - At least 1 year of teaching or training experience (preferably online/asynchronous). - Experience with online instruction. - Excellent communication and teaching skills in an online learning environment. Requirements - Prior online teaching experience at the graduate level (preferred). - Knowledge of global learner personas and culturally responsive pedagogy (preferred). - Familiarity with Moodle LMS and digital authoring tools (e.g., H5P) (preferred). Benefits - Compensation for this position is $6573.15. Application Process - A cover letter highlighting relevant qualifications and teaching experience. - A current CV or resume. - Contact information for three professional references. Application review begins 5/27/2026 though we will continue to accept submissions on an ongoing basis. Equal Opportunity Statement Brandeis University is an equal opportunity employer which does not discriminate against any applicant or employee on the basis of race, color, ancestry, religious creed, gender identity and expression, national or ethnic origin, sex, sexual orientation, pregnancy, age, genetic information, disability, caste, military or veteran status or any other category protected by law (also known as membership in a "protected class").

Role Description At GSK, we are setting new standards for customer experience within the pharmaceutical industry. GSK is fully dedicated to assisting medical institutions in providing exceptional support to their patients, aiming to enhance their ability to care for those under their supervision. Our objective is to establish ourselves as a trusted and esteemed partner, demonstrating our commitment to fostering trust and cooperation within the hepatology community. In your role as Systems Solutions Manager , you will collaborate and engage with key accounts/institutions and stakeholders in the field of hepatology to drive innovative business solutions that enhance patient access to GSK medicines. This will involve identifying obstacles that hinder effective product utilization within specific institutions and formulating and implementing strategic plans to overcome these challenges. Key Responsibilities - Serve as the primary field-based point of contact for assigned institutions, facilitating successful GSK product integration and utilization. - Build strategic, collaborative external business relationships with targeted institutional key stakeholders; engage and partner to develop patient-focused solutions to access new GSK hepatology treatment within hospital and/or patient support program (PSP). - Investigate, uncover and map current patient models of care for assigned institutions: site-specific and/or provincial treatment pathway processes, policies, protocols and workflows for Chronic Hepatitis B medicines, institutional key influencers/decision makers, systems/software integration and considerations for optimal PSP implementation. - Identify clinical, economic and operational gaps and barriers and lead the development and implementation of innovative solutions to optimize patient access and outcomes. - Influence and shape decisions within institutions that support operational integration of new treatment(s) and optimal care pathway placement. - Ensure launch success by optimizing the patient journey and building solutions that are at the intersection of patient journey pain points, brand priorities and health systems barriers. - Demonstrate leadership in gathering and sharing timely insights from external healthcare community that inform and shape cross-functional activities. - Evaluate PSP customer experience for each assigned institution and communicates performance on both quarterly and on an “as needed” basis. Identifies regional trends and contributes insights to PSP Lead/Commercial team. - Conduct an in-depth analysis to uncover care gaps, local barriers and key customer needs to drive strategic objectives for the institutions. - Enhance operational excellence and innovation to optimize care path for patients receiving treatment, identifying process optimizations and insights as PSP evolves. Qualifications - University degree in health sciences or business administration or related field. - Strong background in pharmaceutical, life-sciences, clinical or healthcare settings (medical/nursing experience desirable). - Typically, 5+ years’ relevant experience in Specialty Care, strategic account management or equivalent demonstrated success with high‑influence hospital/institutional stakeholders. - Proven ability to build external relationships quickly and credibly and influence key decision makers. - Strong business acumen and sense of urgency. - Collaborative mindset. - Strength in navigating the unknown – confidence to seek, uncover and understand current state within assigned institutions; creativity and drive to forge an optimal path to desired state. - Self-motivated, accountable, passionate, committed, invested in the business. - Strength in challenging both self and the status quo. - Excellent communication, customer engagement skills and presentation skills. - Project management experience, including superior organization and planning skills. - Solutions-oriented, with the ability to offer creative options for problem solving. - Demonstrate the highest levels of governance and comply with GSK policies and procedures, applicable healthcare laws and regulations. - Ability to travel up to 60–80% within assigned region, including overnight travel; GSK will consider reasonable accommodations. - A valid driver’s license and safe driving record. Preferred Qualifications - Advanced degree in health sciences, business administration or related fields. - Thorough understanding of hepatology markets and disease landscapes. - Established business relationships with HCPs and other stakeholders within hepatology. - Experience working in markets with complex reimbursement and treatment pathways. - Product launch experience in a new therapeutic area (TA). How to apply If this role matches your skills and ambitions, we want to hear from you. Please submit your CV and a short note describing one systems project where you led delivery and the impact it had. We welcome applicants from all backgrounds and experiences. Apply now to join a team that unites science, technology and talent to make a real difference.