• Provides reliability engineering support for operations and maintenance of buildings, infrastructure, and equipment assets • Develops analysis methods to determine reliability of components, equipment, and processes • Conducts ongoing maintenance maturity assessments to assure progress to plan • Oversees root cause failure analysis (RCFA) of equipment failures • Forms reliability strategies for critical assets and investigates new technologies for reliability improvements

• Design and Implement Observability Solutions: Develop comprehensive monitoring and alerting systems using modern observability tools. • Drive Automation and Infrastructure as Code: Architect and implement infrastructure automation solutions using tools like Terraform, Ansible, or Pulumi. • Establish SLOs and SLIs: Work with product and engineering teams to define and implement Service Level Objectives (SLOs) and Service Level Indicators (SLIs). • Incident Management and Response: Lead incident response efforts, conducting thorough post-mortems, and implementing improvements to prevent future occurrences. • Performance Optimization: Identify and resolve performance bottlenecks across our infrastructure.

• Lead the setup of Azure foundations, including tenant review, subscription structure, management groups, and resource organization • Design and implement identity and access models in Microsoft Entra ID, including RBAC, admin groups, privileged access, MFA, break-glass accounts, and enterprise integrations • Establish a secure and pragmatic Azure baseline covering governance, policies, tagging, Key Vault, Defender for Cloud, logging, monitoring, and cost controls • Define core networking and platform patterns, including VNets, private access strategy, connectivity decisions, and deployment readiness • Implement infrastructure using Infrastructure as Code (Terraform, Bicep, or equivalent) to ensure repeatability and scalability • Deliver a documented, production-sensible environment with clear architecture decisions and configuration standards • Hand over the platform with clear operating guidance for internal owners and delivery teams • Ensure the environment is ready for downstream workloads without rework or architectural gaps

Role Description At PwC, our people in talent and development focus on finding, deploying, training and enabling talent through talent identification and enhancing employee skills and knowledge, fostering a culture of continuous learning and professional growth. These individuals collaborate with subject matter specialists and project teams to strategize effective ways to locate, assess, educate and train employees, in line with market developments and firm strategy. In staffing and deployment at PwC, your work will focus on managing and optimising the deployment of employees within the organisation, getting the right talent to the right place at the right time. Driven by curiosity, you are a reliable, contributing member of a team. In our fast-paced environment, you are expected to adapt to working with a variety of clients and team members, each presenting varying challenges and scope. Every experience is an opportunity to learn and grow. You are expected to take ownership and consistently deliver quality work that drives value for our clients and success as a team. As you navigate through the Firm, you build a brand for yourself, opening doors to more opportunities. Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to: - Apply a learning mindset and take ownership for your own development. - Appreciate diverse perspectives, needs, and feelings of others. - Adopt habits to sustain high performance and develop your potential. - Actively listen, ask questions to check understanding, and clearly express ideas. - Seek, reflect, act on, and give feedback. - Gather information from a range of sources to analyse facts and discern patterns. - Commit to understanding how the business works and building commercial awareness. - Learn and apply professional and technical standards (e.g. refer to specific PwC tax and audit guidance), uphold the Firm's code of conduct and independence requirements. When you join PwC Acceleration Centers (ACs), you step into a pivotal role focused on actively supporting various Acceleration Center services, from Advisory to Assurance, Tax and Business Services. In our innovative hubs, you’ll engage in challenging projects and provide distinctive services to support client engagements through enhanced quality and innovation. You’ll also participate in dynamic and digitally enabled training that is designed to grow your technical and professional skills. As part of the Workforce, Resource and Deployment team you will coordinate and manage work requests to secure resourceful staffing across service delivery teams. As an Associate you will focus on learning and contributing to projects while developing skills in workforce management, collaborating closely with various teams to balance career goals and project needs. This role offers a unique chance to enhance your organizational abilities and gain valuable experience in a fast-paced, remote environment while working alongside talented professionals in PwC. Responsibilities - Coordinate and oversee work requests for optimized staffing - Assist in managing project assignments to align with team capabilities - Collaborate with various teams to support workforce management initiatives - Develop organizational skills in a dynamic remote setting - Engage in learning opportunities to enhance professional growth - Contribute to team efforts by providing dependable support - Foster relationships with colleagues to facilitate productive communication - Adapt to changing project needs while maintaining quality benchmarks Qualifications - Bachelor's Degree in Management or other business-related courses - 1 year of experience in workforce management - Oral and written proficiency in English required What Sets You Apart - Tertiary qualifications in Management or business-related courses - Proficiency in Microsoft Office Suite, particularly MS Excel - Experience with resource planning software and time management tools - Communicating effectively with team members at various levels - Organizing and coordinating tasks productively - Paying close attention to detail - Handling pressure effectively - Demonstrating flexibility in a fast-paced environment - Collaborating with diverse teams across various functions Travel Requirements - 0%