• Manage and nurture key client relationships to ensure long-term partnerships and satisfaction. • Serve as the primary point of contact for key accounts, addressing inquiries, concerns, and service requests in a timely manner. • Analyze client needs and develop customized solutions to enhance their logistics experience. • Monitor and track key account parcel deliveries, proactively resolving any service issues. • Conduct regular performance reviews with key accounts and provide data-driven insights. • Prepare and present tailored quotations by applying pricing policies and market intelligence. • Develop and maintain customer SOPs to ensure consistency in service delivery. • Collaborate with internal teams to optimize service performance and improve customer experience. • Track and manage account billing, ensuring invoices are processed and payments are collected on time. • Identify growth opportunities within existing key accounts to drive additional revenue. • Assist in the claims process and ensure timely resolutions for key account clients. • Take on additional tasks as needed to support business objectives.

Role Description The Site Manager is responsible for the end-to-end execution of on-site project activities, from mobilization through commissioning and final acceptance. This role leads all field operations, ensuring safe, on-time, and high-quality installation of automated material handling systems while acting as the primary on-site interface with the customer. This position is a key member of the project leadership team and drives coordination across engineering, controls, commissioning, subcontractors, and customer stakeholders. Key Responsibilities: - Site Execution & Leadership - Lead all on-site project activities from mobilization through commissioning and demobilization - Manage installation and integration of automated systems (shuttles, conveyors, AS/RS, robotics) - Drive daily execution to meet schedule, budget, and quality targets - Act as the on-site decision maker and escalation point - Safety & Compliance - Own site safety program and enforce all safety standards (OSHA / local regulations) - Conduct daily safety walks, toolbox talks, and audits - Ensure subcontractor compliance with safety procedures - Drive a zero-incident culture - Planning & Schedule Management - Develop and manage short-term and look-ahead schedules - Coordinate labor, materials, equipment, and subcontractors - Identify risks early and implement mitigation actions - Track progress vs. plan and adjust execution strategy - Stakeholder & Customer Management - Serve as primary on-site contact for the customer - Lead coordination meetings - Communicate progress, risks, and recovery plans - Installation & Quality Management - Oversee mechanical, electrical, and controls installation - Ensure installation meets engineering specifications - Manage punch lists and inspections - Commissioning & Handover - Coordinate transition to commissioning teams - Support testing, validation, and acceptance - Lead site closeout and documentation - Reporting & Controls - Produce site reports (progress, risks, safety) - Track budget, productivity, and materials - Maintain documentation and support forecasting Qualifications - 5+ years in site management, construction, or industrial installation - Experience with automated material handling systems or robotics - Proven leadership of field teams and subcontractors - The travel percentage will vary depending on project lifecycle, it should average at 60 to 90% across the year. Benefits - PTO, sick leave, & paid holidays - Medical, Dental and Vision Insurance - Company paid Short- and Long-Term Disability Insurance - Company Paid Life Insurance - Company Paid Accidental Death & Dismemberment - 401K with employer match, currently 4% - Partial Tuition Reimbursement after 12 months - Gross Salary: Salary Range: $90 to $122k Company Description WeRackTheWorld. The warehouse of the future contains high-density, high-precision racking with automated pallet shuttles (like our atlas 1D) instead of wide aisles that forklifts need to pass through. Our customers benefit from much better utilization of their warehouses (up to 70% more pallet storage than traditional rack!), maximized vertical space, improved accuracy in pallet selection, and minimized labor costs and product damage. Over the span of more than 40 years, we’ve grown into a company with 10 manufacturing facilities, 19 commercial offices, and the know-how of around 2000 employees serving customers in 40 countries. We Rack the World. Early 2021, we opened our first U.S. Office in Romeoville, IL and we have already grown to over 70 employees. We are also soon opening our first stow manufacturing plant in the greater Atlanta area to serve our current and future customer base. It's exciting times to be at stow!

• Accountable for the delivery of outstanding Absence Management and related Colleague Services • Administer leave of absence requests under FMLA and State regulations • Utilize the systems for leave of absence to ensure tasks are completed accordingly

• The Care Manager—Registered Nurse is a key member of our Special Needs Plan (SNP) care team • responsible for coordinating care for members who often face multiple chronic medical and behavioral health conditions • involves conducting comprehensive assessments to evaluate members’ needs and addressing SDoH challenges • develops and implements individualized care plans, monitors member progress, advocates for necessary services • collaborates with the interdisciplinary care team to ensure optimal health outcomes • Support other members of the Care Team through clinical decision making and guidance