• As a Senior Technical Product Manager, you will be a key member of the team that designs technical, service and content solutions to support Aledade’s various lines of business with a focus on Medicare patients. • The Senior Technical Product Manager will own the test-and-learn infrastructure that determines what works across our outreach modalities, improve our approach to rapid experimentation cycles, and then apply those insights to continuously optimize our growing portfolio of agentic AI outreach. • You will help push data-driven decision-making through ownership of our end-to-end customer data, reporting, and measurement. • This will require close collaboration with Business analytics, Impact Analytics, and business partners on patient outreach success metrics, owning APIs both internal and 3rd party that provide insights into patient outreach usage and outcomes. • You will partner closely with product managers in our patient outreach channels to design the experimentation approach for patient acquisition and engagement, building evidence along the way. • As part of this role, you will also be creating feedback loops for the human QA teams to ensure reliability of our experiments and scaled AI-outreach products. • This role ensures that Aledade creates a high-quality product with the ability to scale. • You are a patient engagement optimization expert who combines deep A/B testing expertise across multi-channel outreach (SMS, phone, mail, email) with hands-on experience optimizing agentic AI solutions for voice and text-based patient communication. • You will operate our test and learn infrastructure—designing experiments, managing the prioritization process for high volumes of test requests, executing rigorous A/B tests, and partnering with analytics teams to translate insights into actionable optimizations. • As our agentic AI solutions are deployed, this person will take the reins to systematically improve their performance through structured experimentation. • The ideal candidate has scaled test programs in healthcare or consumer health settings, brings strong analytical fluency to interpret results and guide strategy, understands the nuances of patient engagement funnels, and can balance scientific rigor with operational velocity to drive measurable improvements in enrollment, activation, and retention. • We are flexible with respect to geographic location, and the ideal candidate will be comfortable working remotely/work from home within the U.S. or from our headquarters office in Bethesda, MD.

• Develop product strategy and path to Camio Cloud offering • Own product roadmap and pitch it internally and externally to evangelize customers and teams around it • Identify industry trends and opportunities and conduct product discovery with customers and customer-facing teams • Deliver best in class products in cooperation with the design and engineering team bringing value to our customers • Define pricing, go-to-market strategy and collaborate with the marketing team to coordinate product releases • Partner with cross-functional teams to boost product adoption and revenue • Create and maintain product documentation • Coordinate with product managers working on the cloud platform

Role Description Shorebird is the over-the-air update layer for Flutter. Thousands of developers use us to ship faster, and millions of end users receive those updates every day. We built all of this with a tiny team and now we need someone to work the product function on a daily basis. This is an individual contributor role. You won’t be managing a team of PMs, you’ll be directly driving the roadmap working directly with engineering, sales and marketing to make sure we’re building the right things in the right order. You’ll own the full product lifecycle: from understanding what developers need, to defining what we build, to making sure it ships and lands well. The best person for this role has shipped developer tools before. You know what it’s like to have engineers as your end users, and you know how different that is from building for a general consumer audience. You have strong opinions about what “good” looks like in developer experience, and you’re not afraid to push for it. What You’ll Do - Own product definition. Write clear, well-researched specs that engineering can build from and that sales can speak to. Be the person who turns ambiguous problems into crisp decisions. - Conduct ongoing customer research and turn those conversations into a clear picture of what matters and why. - Partner with engineering on sequencing and scope. You’re not just writing specs and throwing them over the wall. You’ll be in the “room” working through tradeoffs, keeping projects moving, and calling out when something is off track. - Coordinate timelines and rollout. Make sure our team knows what’s shipping and when. - Define and move product metrics. Set the north star for each initiative. Know what success looks like before you start, instrument the right things, and hold yourself accountable to the numbers after launch. - Work with sales and marketing on go-to-market. You’ll review positioning, docs, and launch content to make sure it’s technically accurate and actually resonates with the people we’re trying to reach. - Maintain and communicate the product roadmap both internally and externally. - Surface and prioritize enterprise needs. Work closely with our enterprise customers, especially during evaluations and expansion conversations, to make sure their requirements are feeding back into the product. Qualifications - Mission alignment. You care about helping the world stop writing everything twice. Flutter is our tool for that, and Shorebird aims to take Flutter beyond where Google can. - 5+ years of product management experience, with at least 2–3 years working on developer tools, infrastructure, or a product where engineers were your primary end users. You’ve lived the pain points you’ll be solving. - Strong product instincts. You know how to frame a problem, prioritize ruthlessly, and make good decisions with incomplete information. You’ve done this enough times that the process is second nature. - A research-first mindset. You don’t guess at what users need, you go find out. You’re comfortable talking to developers directly and turning qualitative signals into something actionable. - Technical credibility. You don’t need to write production code, but you need to earn the respect of the team members you’re working with. You can read a PR, understand an architecture tradeoff, and ask the right questions. - Excellent written communication. You’ll be writing specs, roadmap updates, and internal briefs. Clear, concise, direct writing is a core part of the job. - Comfort with ambiguity and small-team environments. You'll be building the processes around the product function. - Cross-functional range. You can shift from a deep customer discovery call to a metrics review to a go-to-market conversation in the same day. You know how to show up differently for different audiences. - Bonus: direct experience with mobile or Flutter development, or a background in devtools, SDKs, CLI tooling, or similar technical product categories. Benefits - You’ll be the first dedicated Product hire at Shorebird. That means real ownership, real scope, and a real chance to shape how the product function works at the company. - Unlike Product roles at big companies, you won’t be managing up through layers of stakeholders. The engineers building the product, the customers using it, and the CEO making strategic decisions are all within arm’s reach. - We travel periodically to a central location to work and socialize as a team for a week. - Work directly with a small team solving hard, high-impact problems. - Competitive compensation + equity. What Your First Days Will Look Like - First Day: We’re all remote, so you’ll start by opening up Discord and saying hello. Most of us hang out on video throughout the day. We’ll get you access to Linear, Notion, Plain, and our docs. We’ll walk you through where things stand: what’s shipping, what’s being defined, and what questions nobody has answered yet. - First Week: You’ll spend time getting oriented on the product, the codebase at a high level, and the customer base. You’ll read through recent support threads, sales calls, and open Linear issues to start building context. We’ll introduce you to a handful of customers and enterprise prospects so you can start forming your own opinions about what matters. - First Month: By now you’ll have a point of view. You’ll have identified the biggest gaps in how we currently define and prioritize work, and you’ll be starting to fill them. You’ll own at least one active initiative end-to-end, and you’ll have started establishing a rhythm with engineering around spec reviews, planning, and weekly check-ins. - First Quarter: You’re in a rhythm. You have a working roadmap that the team trusts, a clear set of metrics you’re moving, and a research practice that’s feeding insights into what we build next. Engineering knows what’s coming and why. Sales has what they need to speak to the product.

Role Description We are seeking a strategic, customer-focused, and data-driven Product Manager to join our Product team. This role is responsible for contributing to product strategy, driving cross-functional execution, and delivering high-impact SaaS solutions that create value for dealerships, consumers, and internal stakeholders. The ideal candidate has experience working in Agile software environments, strong product discovery and analytical skills, and the ability to balance customer needs, technical feasibility, and business priorities. This role is well suited for a Product Manager with 3–5 years of experience who is passionate about building modern digital experiences and collaborating across Engineering, UX, Marketing, Support, and Operations teams. What You’ll Do: - Product Strategy & Roadmap Ownership: - Contribute to and manage product strategy, priorities, and roadmap initiatives aligned with customer needs and company objectives. - Evaluate market opportunities, customer pain points, competitive trends, and business goals to inform product decisions. - Partner with leadership and stakeholders to balance strategic priorities, technical feasibility, and customer value. - Define success metrics and key performance indicators (KPIs) for products and features. - Customer Discovery & Product Research: - Lead customer discovery efforts including interviews, workflow analysis, usability testing, and feedback synthesis. - Develop a deep understanding of dealership operations, digital retail workflows, and consumer shopping experiences. - Translate qualitative and quantitative insights into actionable product recommendations and roadmap opportunities. - Identify opportunities to improve user experience, conversion, retention, operational efficiency, and customer satisfaction. - Requirements & Product Delivery: - Create clear and detailed user stories, acceptance criteria, process flows, and functional requirements. - Collaborate closely with Engineering and UX teams throughout the development lifecycle to ensure successful delivery. - Facilitate backlog refinement, sprint planning, prioritization discussions, and release readiness activities. - Triage and prioritize product feedback, enhancement requests, and defects based on customer and business impact. - Partner with Support and Operations teams to identify recurring product issues and opportunities for improvement. - Support feature launches through validation, communication, and post-release analysis. - Analytics & Experimentation: - Monitor feature adoption, engagement, retention, and product performance metrics to identify optimization opportunities. - Partner with Product and Analytics teams to evaluate product performance using dashboards, reporting tools, and customer data. - Use dashboards, customer insights, and market data to inform roadmap and prioritization decisions. - Cross-Functional Leadership: - Collaborate with Product, Engineering, UX, Marketing, Sales, Customer Success, Support, and Operations teams to align priorities and deliver successful outcomes. - Communicate roadmap direction, release plans, and product updates clearly to internal and external stakeholders. - Support go-to-market readiness activities including product enablement, release documentation, and internal training. - Influence decision-making and drive alignment across stakeholders with competing priorities. - AI-Assisted Product Development: - Leverage AI-assisted tools and emerging technologies to improve product research, documentation, prototyping, workflow analysis, and delivery efficiency. - Build prototypes, workflows, and concept validations using modern AI-enabled product and design tools. Success in This Role Looks Like - Driving measurable product outcomes aligned with customer and business goals. - Demonstrating ability to take initiative while collaborating effectively across teams. - Building strong cross-functional partnerships and stakeholder trust. - Demonstrating strong customer empathy and product intuition. - Making informed, data-driven product decisions. - Contributing to scalable, user-centered digital experiences. - Effectively balancing strategic thinking with execution excellence. Qualifications - Bachelor’s degree or equivalent professional experience in Business, Technology, Marketing, Engineering, Computer Science, or a related field. - 3–5 years of experience in SaaS Product Management or related software product roles. - Experience working with Agile/Scrum software development teams. - Strong understanding of product discovery, roadmap management, prioritization, and software delivery processes. - Experience writing user stories, acceptance criteria, workflows, and product requirements. - Strong analytical, communication, and stakeholder management skills. - Ability to make informed decisions using customer feedback, product analytics, and business priorities. - Experience collaborating cross-functionally in fast-paced environments. - Proficiency with modern product management and collaboration tools such as Jira, Confluence, Productboard, Aha!, Miro, or similar platforms. - Strong organizational skills and attention to detail. Preferred Qualifications - Experience in automotive retail technology, dealership software, digital retailing, CRM platforms, or automotive marketing solutions. - Familiarity with SEO, SEM, website analytics, lead generation, conversion optimization, or digital marketing ecosystems. - Experience using analytics platforms such as GA4 and Pendo. - Experience leveraging AI-assisted tools such as ChatGPT, Claude, Lovable, v0, Figma AI, or similar technologies. - Experience building prototypes, wireframes, or workflows using Figma, Balsamiq, Miro, or AI-enabled prototyping tools. - Formal product management training or certifications such as Pragmatic, Product School, CSPO, or similar programs. - Experience working in high-growth or fast-paced SaaS environments. Core Competencies - Customer Empathy - Product Strategy & Prioritization - Analytical Thinking - Product Discovery - Cross-Functional Leadership - Communication & Influence - UX & Journey Thinking - Problem Solving - Adaptability - Technical Curiosity - Data-Informed Decision Making - Execution & Accountability Benefits - Medical, dental and vision insurance - Company matched 401K plan - Flexible PTO + Sick Leave - 6 weeks paid Parental Leave - 8 Paid National Holidays - Company-paid basic Life Insurance - Voluntary supplemental Life Insurance - Voluntary long-term/short-term disability insurance - Voluntary Pet Insurance - Optional Healthcare/Dependent Care FSA Account