• Create content for clients; • Identify and resolve bottlenecks with clients and the Customer Success team; • Perform client verification in accordance with applicable legislation; • Proofread and edit texts; • Read and interpret client briefings; • Support the development of solutions and tools using AI.

Role Description The Communications Specialist is responsible for delivering superior customer service and communication to clients, patients, staff, and referring veterinarians. This role requires excellent judgment and decision-making skills in triaging client calls, scheduling appointments with clinical specialists, and determining appropriate actions. Kindness, care for animals, and respect for clients are essential values in this team-focused department. - Schedule appointments for various Specialty Services using the Cornerstone system - Triage urgent calls efficiently and effectively - Process referral calls from outside veterinarians and clients - Answer phones and direct calls appropriately - Respond to internal and external clients in a respectful, friendly, and thorough manner - Provide clients with status updates and patient information - Maintain a detailed-oriented approach while multitasking in a fast-paced environment Qualifications - Knowledge of medical terminology is preferred - Minimum 1-2 years of veterinary medical office experience is required - Proficient in computer skills: Microsoft Office, Outlook, Cornerstone EMR system, Alcatel-Lucent Phone system - Speed typing skills of 40+ wpm required - Ability to provide consistent and exceptional customer service - Pleasant speaking voice - Articulate, dependable, hardworking, compassionate, and flexible with scheduling - Proven experience in a detail-oriented environment Requirements - Schedule/Shift: Sunday 8 AM - 4 PM, Monday – Thursday 10 AM - 6 PM - Location: REMOTE - Pay Range: $18 — $23 USD Benefits - A Commitment to Lifelong Learning - State-of-the-Art Facilities - A multidisciplinary team of 140+ veterinarians across 20+ specialties - A Hospital in the heart of NYC Company Description Founded in 1910, the Schwarzman Animal Medical Center is the world’s largest veterinary teaching hospital, offering compassionate, collaborative, and cutting-edge veterinary care. Our commitment to innovation has led to the creation of one of the most advanced veterinary facilities in the world. - Highlights include a brand-new full floor surgical center, 1.5 Tesla Philips MRI, 64-slice spiral CT scanner, Electroencephalography (EEG), Elekta Versa HD Linear Accelerator, In-house Laboratory, Ultrasound, Echocardiogram, and Mobile Cone Beam CT. - With over 20 specialties and services under one roof, our departments frequently work together to deliver the highest quality of patient care in the veterinary field. - AMC is located in Manhattan, surrounded by leading research and teaching institutions such as Cornell University College of Veterinary Medicine, Weill Cornell Medical School, and NYU.

Role Description We are hiring a Communications Manager to collaborate on Pear Suite's external press strategy and own the content calendar across every channel we use to tell our story. Reporting to the Head of Marketing & Communications, you will: - Source and pitch reporters. - Develop story angles that connect community health work to the broader healthcare policy conversation. - Coordinate the production of webinars, blogs, thought-leadership articles, infographics, and video for publishing across our channels. - Be a sharp storyteller with experience developing stories on health-tech, healthcare, and policy reporting. - Understand the Medicare, Medicaid, and Medi-Cal landscape well enough to find the right opportunities. Qualifications - 6+ years of experience in communications, public relations, journalism, or policy communications, with at least 5 years in healthcare, health tech, or healthcare policy. - Experience at a healthcare PR/comms agency, a health policy organization, a health plan, or a health-tech startup. - Strong background in healthcare policy with working knowledge of Medicare, Medicaid, and Medi-Cal. - Active, current network of health-tech, healthcare, and policy reporters. - Sharp story instincts and excellent writing and editing skills across formats. - Experience briefing executives and supporting them through live media, podcasts, and on-the-record moments. - Proven ability to own a multi-channel content calendar end-to-end and deliver on deadline. - Strong project-management instincts; comfortable working autonomously in a remote, fast-moving environment. Requirements - Familiarity with community health workers, doulas, or community-based organizations. - Awards and speaking-submission experience. - Multimedia skills — comfortable directing a podcast session, customer video, infographic, or short video brief. - Experience producing video webinars and events on Zoom or similar platforms. - Experience with HubSpot, Slack, Claude, Zoom, Muck Rack, Cision, or similar comms/PR tools. - Located in Pacific Time Zone. Benefits - A mission driven culture that values innovation, collaboration and growth. - Equity: participation in an early-stage company. - Fully Remote. - Unlimited PTO. - Comprehensive Health, dental, and vision insurance. - Health and Wellness Stipend. - Tech Stipend. - Co-working Stipend. - Education and professional development allowance ($1,500 annually). - Home office setup stipend. Compensation The salary range for this role is $85,000-$100,000. Pear Suite posts broad salary bands to support pay transparency. The range listed above represents the full compensation band for this role. Actual offers within this band are based on a candidate's experience, skills, and internal pay equity. Compensation may be adjusted upward for candidates residing in higher-cost labor markets.

Role Description The Director of Communications is Black Onyx Management's primary communications leader responsible for driving brand visibility, community engagement, and digital growth in support of the firm's mission to empower underserved communities. This is an execution-focused role that translates the firm's story into compelling content, strategic outreach, and meaningful community relationships. This position plays a central role in the firm's continued growth by managing social media, directing community engagement efforts, supporting business development, and ensuring consistent internal and external messaging. The Director of Communications reports directly to the CEO and COO and collaborates cross-functionally with service line leaders. Qualifications - Bachelor's degree in Communications, Journalism, Marketing, Public Affairs, or a related field - 3–5 years of experience in communications, media, public relations, or a closely related field - Exceptional storytelling, writing, and content creation skills across platforms and audiences - Proficiency in social media management tools, scheduling platforms, and digital analytics - Proven experience with community outreach and relationship-building across diverse populations - Self-starter with strong project management ability in a lean, fast-paced environment - Commitment to equity, inclusion, and community-centered work - Willingness to attend evening and weekend community events as required Requirements - Background in journalism, broadcast media, or news production (preferred) - Existing relationships with regional and national media contacts (preferred) - Experience with CRM systems, email marketing platforms, and newsletter tools (preferred) - Familiarity with nonprofit, government, or civic sector communications (preferred) Benefits - Equal opportunity employer committed to building a diverse, inclusive, and equitable workplace - Encouragement for candidates from underrepresented communities to apply Reports To - Chief Executive Officer - Chief Operations Officer