Revenue Operations Analyst, CS Focus

Revenue OperationsRevenue OperationsFull TimeRemoteSeniorTeam 201-500Since 2016H1B SponsorCompany SiteLinkedIn

Location

United States

Posted

20 days ago

Salary

$91K - $130K / year

Seniority

Senior

Bachelor Degree3 yrs expEnglishTableau

Job Description

Revenue Operations Analyst, CS Focus

Viz.ai

• Help design and deploy a systematic approach to value demonstration with our customers, a lynchpin of enterprise level partnership. • Own the overall performance and CS usage of the CS tech stack, partnering with cross-functional system owners and administrators (e.g., Salesforce Admin, IT, Data and Analytics) to ensure data integrity, a single and accurate source of truth within Salesforce, and to coordinate operations and processes • Design and deploy reporting to proactively assess customer health, identify growth opportunities, and partner with the CS Team to address potential customer issues • Collaborate cross-functionally to develop new processes and reporting tools that enable the team to work smarter • Be the go-to, trusted pair of hands that can resolve issues, answer questions, and take on helpful tasks to turbo-charge the CS team • Take on a variety of other revenue-related operational projects, namely with top-of-funnel operations: Lead management, conversion funnel and SDR workflows to ensure a high-velocity

Job Requirements

  • 3+ years of experience in an analytical role (sales operations, quantitative analyst, consulting, strategy, etc.) - who can easily work with data (namely Tableau, gSheets) and other systems to both provide reporting and identify patterns or solutions
  • Advanced analytical skills and expertise with Excel (GSheets) required, alongside meaningful experience with Salesforce operations or administration
  • A “doer” with a flexible mindset – someone who is naturally proactive, and is excited by the prospect of tackling new problems, sometimes without complete information or instructions
  • Someone who is able to ‘zoom’ in and out of the business, pairing attention to granular detail with the ability to see the bigger picture
  • Clinical or Healthcare Informatics experience is a plus, but not required
  • Excellent written and oral communication skills required.

Benefits

  • medical
  • dental
  • vision
  • 401(k)
  • generous vacation

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