• Conduct end-to-end UX research for complex B2B and technical products. • Plan and lead qualitative research with technical users such as developers, DevOps engineers, ML engineers, enterprise administrators, and other infrastructure-focused audiences. • Collaborate closely with Product Design, Product Management, Engineering, and Analytics teams to influence product strategy and UX decisions. • Lead usability testing, user interviews, workflow analysis, and concept validation for complex product flows and technical interfaces. • Combine qualitative research with web and product analytics to identify behavioral patterns, validate hypotheses, and support data-informed product decisions. • Work with analytics platforms such as Google Analytics, Amplitude, Mixpanel, or similar tools to analyze user behavior and product usage. • Support usability improvements for technically complex interfaces with large information density and advanced configuration workflows. • Build scalable UX research processes, frameworks, and best practices across the organization. • Integrate modern AI tools into research workflows to improve synthesis, insight generation, participant analysis, and operational efficiency. • Present research findings and recommendations clearly to both technical and non-technical stakeholders.

Title: Casual Researcher - GIS Job ID 373833 Location Twin Cities Job Family Supplemental Employee Full/Part Time Part-Time Regular/Temporary Regular Job Code 0005 Employee Class Civil Service Job Description: About the Job The Institute for Social Research and Data Innovation at the University of Minnesota is hiring a Casual Researcher. The position supports spatial data management and analysis efforts by ensuring well‑structured geographic datasets. The role involves advanced GIS operations, automation, and collaboration with researchers to support data analysis and dissemination. Key Responsibilities ● Assist in managing, cleaning, and harmonizing spatial datasets, including census microdata. ● Perform complex geospatial analyses and data processing using ArcGIS Pro. ● Maintain, update, and organize spatial databases to ensure accuracy, consistency, and data integrity. ● Develop and maintain Python scripts to automate repetitive GIS and spatial data workflows. Flexible Work Profile Profile 4- Fully Remote: Time spent working remotely is 100% with occasional but inconsistent presence in UMN locations. Collaborative or shared on campus work space to be provided while on campus. Qualifications Qualifications ● Bachelor’s degree in Geographic Information Systems (GIS), Geography, Data Science, or a related field. ● Proficiency in ArcGIS Pro and GIS programming using Python. ● Strong ability to interpret complex geographic data and spatial patterns. ● Excellent communication skills, with the ability to explain technical GIS concepts and results to researchers. About the Department The Institute for Social Research and Data Innovation is an interdisciplinary research institute that provides the infrastructure and services to support the work of its four centers: IPUMS, the Minnesota Population Center, the Life Course Center, and the Minnesota Research Data Center. The work of the Institute and its centers advances our knowledge of societies and populations across time and space, including economic and demographic behavior, health, well-being, and human-environment interactions. Pay and Benefits Hourly Rate: $18.72/hour Retirement plan options are available for Civil Service, Faculty, Labor-Represented, Professional & Administrative, and Temp Casual classifications.

Role Description As a Mid-Level UX Researcher, you'll be the moderator of a harmony, working hand in hand with teams inside and outside our organization on a mix of exciting projects. Your role is not just about leading and pitching in on research, but it's all about sharing golden nuggets of wisdom that set our digital experiences on the right track. You'll be joining the band, collaborating with our UX Labs team and clients, to groove to the rhythm of user behaviors and preferences, and together, we'll create the perfect melody to help them hit their goals. Key Responsibilities - Assist in leading comprehensive user research, utilizing various methods such as usability testing, interviews, surveys, and analytics to gain deep insights into user behaviors and preferences. - Assist in leading UX Audit process under the guidance of more experienced team members or senior researchers. - Plan, execute, and manage complex research studies, including participant recruitment, data collection, and in-depth analysis. - Synthesize research findings into compelling, data-driven narratives and present insights to stakeholders at all levels of the organization. - Develop and maintain user personas, customer journey maps, and other user-centered artifacts to inform design and development decisions. - Articulate UX design insights and make cohesive design decisions. - Design and present findings and insights to internal stakeholders, making data-driven recommendations for improving user experiences. - Collaborate with designers, product managers, and developers to translate research findings into actionable design recommendations. - Guide junior members of the UX research team. - Stay at the forefront of UX research trends and best practices, integrating the latest methodologies and tools into the research process. Qualifications - Proven experience as a UX Researcher, with a strong work history showcasing your research work. - Extended experience of: Usability Testing, User Interview, Expert Review, Personas, User Journey, and Stakeholders/Discovery Interviews. - Extended experience with various UX research tools and software, such as usability testing software, survey platforms, and analytics tools. - Strong analytical and critical thinking skills. - Excellent communication and presentation skills, with the ability to influence and drive change within the organization. - Strong project management skills and experience leading research initiatives. - Leadership potential and the ability to mentor and guide junior team members. Requirements - Acquired or successfully passed related UX courses, certificates. - Bachelor's or Master's degree in a related field (e.g., Human-Computer Interaction, Psychology, Anthropology, or a similar discipline) or equivalent years of expertise in the field.

Role Description At Omnicare, compassion is at the center of everything we do. As you support Omnicare, a CVS Health company, we will support you by offering all the tools and resources you need in a collaborative team-based environment. Our goal is to ensure that you are able to provide top-tier service and resolution for our patient accounts. As a Private Pay Researcher , you will be responsible for monitoring and researching billable insurance on patient accounts in a long-term care setting. This role is essential to ensuring patient financial services are handled properly. The Private Pay Researcher is responsible for resolving any resident billing questions or concerns. - Serve as customer support for long-term care residents, responsible parties, and facilities. - Collect information and verify account specific billing, insurance, and coding. - Update and document customer accounts designated in work queues. - Verify accuracy of existing account standing and progress accounts accordingly. - Conduct outbound calls to reconcile account issues and outstanding account balances. - Ensure compliance through strict adherence to federal and state laws, as well as company policy. - Payment processing and post follow-up. - Participate in corporate campaign strategies to further leadership led initiatives. Qualifications - 1+ years of experience in customer service and a high-volume call environment. - Demonstrated proficiency in Microsoft Office Suite, specifically Outlook, Word and Excel, as well as technical proficiency in working in multiple systems and softwares simultaneously. Requirements - Strong written and verbal communication. - Strong technical knowledge, including an ability to troubleshoot issues, navigate websites, and toggle between various systems and screens. - Excellent problem-solving and adaptability skills. - Ability to work independently. - Previous experience with long-term care facilities. - Previous experience working from home. Education - High school diploma or GED. Benefits - Comprehensive benefits package designed to support the physical, emotional, and financial well-being of colleagues and their families. - Medical, dental, and vision coverage. - Paid time off. - Retirement savings options. - Wellness programs and other resources, based on eligibility. Pay Range The typical pay range for this role is: $18.50 - $42.35. This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.