• Facilitate agile ceremonies (Daily, Planning, Review, Retrospective) using agile methodologies (with emphasis on Jira) • Orchestrate cross-functional teams (such as CRM, Data, Product, Credit) to maximize customer conversion and engagement • Proactively remove impediments that disrupt the development flow • Connect technical development to financial outcomes (ROI, LTV, CAC)

Role Description We invite an Intermediate Scrum Master to join our team and support the development of internal applications for a leading payment processing solution provider serving over 275,000 U.S. businesses. You'll work with two distributed cross-functional teams – DevOps and Development – in a collaborative Agile environment. In this role, you’ll: - Facilitate Scrum ceremonies - Maintain Agile processes and reporting - Ensure alignment across stakeholders and time zones Qualifications - 3+ years of experience as a Scrum Master - Experience working with distributed, cross-functional teams in a remote environment - Strong understanding of Scrum framework and Agile principles - Experience facilitating Scrum ceremonies (daily stand-ups, sprint planning, retrospectives) - Strong communication and stakeholder management skills - Ability to coordinate across multiple teams and stakeholders effectively - Ability to gather, structure, and clearly communicate information from multiple stakeholders - Comfort guiding and supporting teams in Agile practices and day-to-day collaboration - Ability to adapt communication style to different teams, cultures, and individuals - Hands-on experience with Jira or similar Agile tools - Strong organizational skills and ability to work in fast-paced environments - Upper-Intermediate English level Requirements - Previous experience as a Technical Writer or Business Analyst (desirable) - Experience working in large enterprise or fintech environments (desirable) Benefits - 30 paid days off per year to use however you like — vacations, holidays, or personal time - 5 paid sick days, up to 60 days of medical leave, and up to 6 paid days off per year for major family events like weddings, funerals, or the birth of a child - Partially covered health insurance after the probation, plus a wellness bonus for gym memberships, sports nutrition, and similar needs after 6 months - We pay in U.S. dollars and cover all approved overtime - Join English lessons and Dev.Pro University programs, and take part in fun online activities and team-building events Company Description Dev.Pro is a global company that's been building great software since 2011. Our team values fairness, high standards, openness, and inclusivity for everyone — no matter your background. - 99.9% remote — you can work from anywhere in the world

• Facilitate agile ceremonies and support iterative delivery across a cross-functional product team • Partner with product and business stakeholders to maintain a healthy, prioritized, and well-defined backlog • Coach teams toward sustainable agile and DevSecOps delivery practices • Identify and help remove blockers, risks, and dependencies impacting delivery • Use team metrics and retrospectives to support continuous improvement • Collaborate with engineering and security partners to ensure quality and compliance expectations are incorporated into delivery processes • Support sprint planning and help teams balance planned and unplanned work • Facilitate release planning and coordination across teams and stakeholders • Promote transparency through clear documentation, communication, and use of shared delivery tools • Support outcome-oriented planning and continuous learning across the team • Coach team members and stakeholders on agile principles, collaboration, and effective ways of working • Coordinate with adjacent teams and partners on shared work and dependencies • Support knowledge sharing, onboarding, and transition activities as needed.

Role Description An expert Business Analyst with deep knowledge of the payments industry, specifically ACH payments and NACHA standards, and a strong understanding of bank-specific business processes and customer-facing skills. This role involves extensive customer interaction and is a leading consulting role in software delivery and implementation processes from design through deployment to the customer. - Expert knowledge of NACHA standards and ACH payments - Act as a hands-on strategic leader, providing governance and expert oversight for the end-to-end GPP ACH solution - Provide subject matter expertise and best practice guidelines on how to best utilize and implement ACH for Tier 0-2 banks - Provide coaching and direction to the delivery teams on ACH implementation, to ensure the delivery of a best-in-class solution - Determine where the customer requirement fits within the standard industry practice and align them to Finastra’s GPP product - Write detailed business requirements (user stories) and functional solutions - Participate in customer requirements analysis workshops to provide ACH expertise - Knowledge transfer to customer and internal stakeholders - Focal point for internal teams on ACH flows, usage and industry best practices - Provide accurate and consistent status reporting to stakeholders at different levels - Negotiate with and influence key stakeholders internally and externally within their area of expertise Qualifications - Bachelor’s Degree or an equivalent combination of education and/or experience - A senior ACH domain expert with hands‑on experience in the NACHA market, capable of engaging with bank stakeholders up to C‑level - Demonstrated success as a lead business analyst leading and implementing ACH projects in a global, cross-functional team environment - Deep practical expertise in ACH processing, NACHA rules, terminology, and operating models - Accredited ACH Professional (AAP) certification highly preferred - Proven experience leading or supporting ACH implementations on GPP and/or leading ACH platforms in the US market - Act as a coach and subject matter expert on NACHA-related topics for the team - Develop material for knowledge transfer and training purposes - Regarded as the ACH expert in the broader team - Anticipates NACHA business and industry issues as a basis for recommending large scale product, process or service improvement - Provides authoritative advice in area of specialty – helps structure management decision making in areas of important business impact - Business analyst certification is a plus Benefits - Enjoy unlimited vacation, subject to local regulations and business priorities - Benefit from hybrid working arrangements and inclusive policies such as paid time off for voting, bereavement, and sick leave - Access confidential one‑to‑one support through our Employee Assistance Program - Connect with our network of Wellbeing Champions and Gather Groups - Take part in monthly events and initiatives designed to help you thrive—inside and outside of work - Medical, life and disability insurance, retirement plans, lifestyle, and other benefits* - Paid time off for volunteering and donation‑matching opportunities to support causes that matter to you - Get involved in our inclusion communities, such as Count Me In, Culture@Finastra, Proud@Finastra, Disabilities@Finastra, and Women@Finastra - Access online learning and accredited courses through our Skills & Career Navigator tool - Take part in our global recognition program, Finastra Celebrates - Share your voice through regular employee surveys that help shape our culture and ways of working