Role Description Support the operations behind a fast-growing online food delivery business with expansion plans across multiple locations. The Virtual Assistant will support the operational and administrative functions of the business across customer service, reporting, supplier coordination, and general admin support. This role is suited to someone who enjoys keeping systems organized, managing multiple moving parts, and proactively following up to ensure tasks and projects stay on track. The successful candidate will work closely with the Director and wider team to support the smooth running of daily business operations while assisting with ongoing coordination and reporting tasks. Key Responsibilities - 1-4 years of experience in administrative, operations support, or virtual assistant roles - Manage customer service queries across online delivery platforms, email, and social media channels - Maintain and update spreadsheets tracking daily sales, refunds, stock levels, and operational metrics - Coordinate calendars, organize meetings, and manage day-to-day administrative workflows - Follow up on outstanding tasks and project updates to ensure operational progress - Coordinate with suppliers regarding orders, tracking, and general communication - Assist with gathering data and preparing weekly operational summaries and reports - Support general operational and administrative tasks as required by the business - Assist with maintaining SOPs and operational documentation where required - Provide occasional support with recruitment administration and onboarding coordination - Support marketing administration tasks, campaign coordination, and basic research where required Qualifications - 1-4 years of experience in customer support, administration, operations support, or virtual assistant roles - Proven experience handling customer service across email, social media, and digital delivery or service platforms - Strong proficiency in Microsoft Excel or Google Sheets with accurate data entry and tracking skills - Experience managing calendars, meetings, and administrative workflows - Strong task coordination and follow-up skills with a proactive working style - Comfortable communicating with suppliers and external vendors - Highly organized with strong attention to detail - Able to work independently in a fast-paced remote environment - Strong written and verbal communication skills - Comfortable supporting multiple areas of the business operationally - Experience maintaining SOPs or operational systems advantageous - Previous exposure to recruitment administration or onboarding coordination advantageous - Exposure to marketing administration, outreach coordination, or market research beneficial

Role Description - Administrative und operative Unterstützung des Projektteams - Unterstützung bei der Erstellung, Übersetzung und Überprüfung von Projektdokumentationen (Griechisch ↔ Deutsch) - Mitwirkung bei der Organisation von Meetings, Vorbereitung von Agenden sowie Dokumentation von Besprechungsprotokollen - Unterstützung bei Datenerhebung, Reporting und der Erstellung von Präsentationen Qualifications - Griechisch auf muttersprachlichem Niveau sowie sehr gute Deutschkenntnisse in Wort und Schrift - Erfahrung im Projekt-Support, in der Projektkoordination oder in administrativen Tätigkeiten von Vorteil - Erfahrung mit ERP-Systemen - Ausgeprägte organisatorische Fähigkeiten und Multitasking-Kompetenz mit hoher Detailgenauigkeit - Sehr gute Kommunikations- und Teamfähigkeiten - Sicherer Umgang mit MS Office (Excel, PowerPoint, Word); Erfahrung mit Projektmanagement-Tools ist von Vorteil Benefits - Stabiles Arbeitsumfeld in einem internationalen Unternehmen mit breiten Entwicklungsmöglichkeiten - Ein motiviertes Unternehmen mit flachen Hierarchien, Agilität und kurzen Entscheidungswegen in einem zukunftsorientierten Marktumfeld (Lithium-Ionen-Batterien) - Ein freundliches Team, welches fachlich mit Rat und Tat zur Seite steht - Interne und externe Weiterbildungsmöglichkeiten - Eine moderne Arbeitsumgebung mit hochwertiger technischer Ausstattung - Flexible Arbeitszeiten und die Möglichkeit remote zu arbeiten

Provide high-level administrative support, execute HR initiatives and compliance processes, coordinate schedules and orientations, and assist in financial reporting and budget monitoring to ensure alignment with business objectives.

• Provide high-level administrative and strategic support to C-suite executives. • Manage complex executive calendars, coordinate meetings across time zones and align scheduling to priorities. • Plan and accomplish meeting logistics (agenda support, materials, attendee coordination, rooms/virtual links) to ensure executives are prepared. • Be a trusted liaison for the executive's office assessing inbound requests, communicating with internal/external partners, and building relationships. • Draft, edit, and format executive-ready communications and materials. • Coordinate end-to-end domestic and international travel; create clear itineraries and contingencies and manage disruptions. • Manage expense reporting and reconciliation with urgency and accuracy. • Implement process improvements and simple systems that improve efficiency for the executive and broader team.