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Mashreq

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VP, Onboarding & Servicing – Retail Banking Ops

OperationsOperationsFull TimeRemoteLeadTeam 1,001-5,000Since 1967H1B No SponsorCompany SiteLinkedIn

Location

Egypt

Posted

20 days ago

Salary

0

Seniority

Lead

Postgraduate Degree10 yrs expEnglish

Job Description

VP, Onboarding & Servicing – Retail Banking Ops

Mashreq

• The role typically involves overseeing and managing the strategic direction and operations of Account Onboarding & Servicing, ATM networks, and cash management functions within an organization. • Develop and implement strategies for accounting services, ATM operations, and cash management to ensure efficient and secure transactions. • Manage day-to-day operations, ensuring that all services meet regulatory requirements and organizational standards. • Build and maintain strong relationships with key clients, ensuring their needs are met and addressing any issues that arise. • Lead and mentor a team of professionals, fostering a collaborative and high-performance work environment. • Identify opportunities for process improvements and implement new technologies to enhance service delivery and operational efficiency. • Oversee budgeting, forecasting, and financial performance of the accounting services and cash management departments. • Ensure robust risk management practices are in place to mitigate potential threats related to cash handling and ATM operations.

Job Requirements

  • Typically, 10+ years of experience in banking or financial services, with a focus on account management, ATM operations, and cash management
  • Understanding of banking technologies, including digital onboarding systems, ATM software, and cash management tools.
  • In-depth understanding of banking operations, account management, ATM networks, and cash management processes.
  • Skills in optimizing processes, improving service delivery, and managing resources effectively
  • Proven experience in a leadership role, managing teams and driving strategic initiatives
  • Experience in managing projects, particularly those related to technology integration and process improvement
  • Ability to develop and implement long-term strategies that align with organizational goals
  • Proficiency in budgeting, financial planning, and cost management
  • Strong verbal and written communication skills to interact with stakeholders, present reports, and lead meetings

Benefits

  • Health insurance
  • Paid time off
  • Flexible work arrangements
  • Professional development opportunities

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