• Customer support via digital channels (primarily chat) • Support related to accounting routines, tax, payroll, invoices (Notas Fiscais), and other related topics • Monitoring and routing of requests and demands • Assistance in resolving client questions and requests

• Process, enter, and route vendor invoices accurately through Bill.com • Manage vendor B2B portals and reconcile invoiced quantities against warehouse receiving reports • Coordinate payment prioritization and approval workflows with leadership • Maintain a clean and organized AP inbox with consistent follow-through • Prepare and distribute AP summary reports for leadership review • Perform daily and weekly transaction categorization in QuickBooks Online • Reconcile bank accounts, credit card statements, and payment processor activity • Match cash payout data against D2C, marketplace, and wholesale sales records • Maintain accurate and organized financial records across multiple channels • Execute month-end close processes independently and on schedule • Prepare reconciliation packages and supporting documentation for CFO review • Investigate and resolve discrepancies proactively ahead of close deadlines • Improve close efficiency, accuracy, and reporting consistency over time • Navigate multiple systems including QuickBooks Online, Bill.com, inventory systems, and vendor portals • Identify sync issues, workflow inefficiencies, or process gaps proactively • Support future AP system migrations and operational improvements • Document workflows and build scalable SOPs • Maintain responsive communication with founders and finance leadership • Participate in periodic coordination calls with external CPA partners • Escalate issues proactively and provide timely operational updates

• Prüfen, kontieren und buchen sämtlicher Belegarten. • Unterstützung bei Monats- und Jahresabschlüssen nach deutschem HGB. • Erstellung von Umsatzsteuervoranmeldungen. • Bearbeitung von Reisekosten- und Kreditkartenabrechnungen. • Verwaltung des Zahlungswesens, inklusive der Bearbeitung von Eingangsrechnungen und der Pflege von Kreditorenstammdaten. • Sorgfältige und gewissenhafte Verwaltung der gesamten Buchhaltung.

• Process day-to-day financial transactions in NetSuite, including Accounts Payable and Accounts Receivable. • Manage invoice processing, customer billing, vendor payments, and expense allocations within NetSuite. • Perform bank and balance sheet reconciliations in NetSuite, identifying and resolving discrepancies promptly. • Maintain accurate and complete general ledger records in accordance with accounting standards. • Generate standard and customized financial reports from NetSuite, including profit and loss, balance sheet, and cash flow reports. • Support month-end and year-end close activities by ensuring transactions are complete and reconciled. • Review financial data for accuracy and consistency, escalating issues or anomalies as needed. • Collaborate with accountants and advisory team members to support compliance and reporting requirements. • Assist with process improvements and documentation to enhance efficiency within NetSuite workflows.