• Lead high-stakes discovery calls and product demos, delivering complex messaging with confidence and strategic redirection to meet goals. • Master the Core POS and Employee Cloud systems to diagnose technical issues and project manage intricate customer needs toward resolution. • Protect and expand SaaS revenue by identifying downsell risks and executing "churn save" motions through consultative engagement. • Leverage product usage data and business analytics to recommend payroll process improvements and ensure clients are maximizing service value. • Drive full activation of the Payroll Product Suite by hosting educational presentations, facilitating trainings, and analyzing module usage. • Act as the "Voice of the Customer" by gathering feedback for leadership and partnering with internal teams to ensure closed-loop issue resolution. • Maintain high standards for data integrity, calendar hygiene, and report building to support scalable customer success operations.

Role Description Payroll Operations Manager is responsible for leading the country or countries assigned to them. You will be required to manage resources, handle client escalations, provide sales support along with procurement administration. The Operations Manager will ensure that country payrolls are processed timely and accurately using the agreed upon standards and client requirements. As Operations Manager you are expected to display decision-making skills that support all company and payroll policies while maintaining and supporting a professional environment. - Support the Operations Managers and other team members to ensure consistent, timely and accurate payroll delivery for countries and clients assigned. - Effectively monitor and manage resources to limit risk to the customer. - Support the Operations Managers as it relates to annual payroll calendar creation and adherence. - Effectively manage and monitor all client SLAs using appropriate BI tools to ensure adherence to targets. - Ability to utilize the hrX suite of tools as it relates to payroll processing and associated activities. - Undertake, support and manage a Root Cause Analysis (RCA) when an issue occurs resulting in a client escalation. - Effectively communicate with the client and internal stakeholders as it relates to payroll activities. - Support and adhere to all security compliance procedures while managing security incidents. - Support of the sales life cycle including payroll practices and legislation requirements. - Upskill and develop colleagues through training delivery and coaching. - Manage schedule adherence, team productivity, capacity and utilization. - Support technical issue coordination and resolution. - Maintain current knowledge of legislation requirements, system updates, changes and overall payroll procedures. - Maintain a professional environment; correct behaviors and enforce the use of business etiquette. Qualifications - Prior experience in Team Management. - 5+ years relevant experience administering Payroll or Health & Welfare/Benefits in an HR Consulting, HR Outsourcing or other corporate environment focused on British or Irish region. - Experience in stakeholders management. - Advanced English skills (minimum B2). - Flexibility to support a global and fast paced environment. - Attention to detail. - Excellent written and verbal skills. - Self-motivated and a willingness to learn. - HRIS knowledge. Benefits - Possibility to work from home. - Private medical care in Lux Med. - Access to MyBenefit platform (including MultiSport card). - Interesting career development opportunities within company. - Language courses bailout and language allowances. - Group life insurance.

Role Description The Payroll Associate supports onboarding and new hire processes for a large project based in Fargo, ND, with a strong focus on union payroll. This part-time, fully remote role centers on accurate payroll data entry, new hire setup, and strict adherence to union rules and regulations. The position offers flexible scheduling and the opportunity to contribute to a rapidly growing payroll organization within a leading national electrical contractor. - Support onboarding and new hire processes for a major project in Fargo, ND, ensuring all payroll-related information is complete and accurate. - Enter, update, and maintain employee and onboarding data in payroll systems with a high level of accuracy and attention to detail. - Set up new hires in the payroll system, including union classifications, pay rates, and any applicable deductions or benefits tied to union agreements. - Process union payroll in compliance with applicable union rules, regulations, and collective bargaining agreements. - Apply industry knowledge to interpret and navigate varying union agreements, ensuring that payroll calculations, contributions, and deductions align with contractual requirements. - Perform payroll data entry tasks, including time and attendance information, rate changes, and other payroll adjustments for union employees. - Collaborate with remote payroll team members to ensure timely and accurate processing of payroll for the Fargo project. - Use Excel to organize, sort, and analyze payroll data, including applying formulas to validate and reconcile information. - Maintain accurate records and documentation related to union payroll and onboarding activities for audit and compliance purposes. - Communicate clearly and professionally with internal stakeholders to resolve questions or discrepancies related to union payroll and onboarding data. Qualifications - At least 1 year of experience in union payroll, including exposure to union rules, regulations, and agreements. - Proficiency in Excel, including sorting, using formulas, and organizing data for payroll-related tasks. - Demonstrated accuracy and attention to detail in payroll data entry and record maintenance. - Experience with new hire setup and onboarding processes in a payroll or HR environment. - Ability to interpret and apply union regulations and collective bargaining agreements in day-to-day payroll processing. - Strong organizational skills to manage multiple onboarding and payroll tasks in a part-time, remote setting. - Effective written and verbal communication skills to collaborate with remote team members and internal stakeholders. Requirements - Familiarity with payroll processing for large, multi-location projects or organizations. - Experience working with union employees across varying agreements and jurisdictions. - Comfort working in a growing payroll department where processes and volumes may evolve over time. - Ability to work independently with minimal on-site supervision while remaining accountable for deadlines and accuracy. - Interest in contributing to a rapidly expanding payroll function within a large electrical contracting organization. Benefits - Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave) Company Description Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence.

Role Description Mercer is hiring a Workday Payroll Architect to join our Digital Transformation team. This is a senior consulting role for an experienced Workday Payroll professional who can lead payroll solution design, guide complex client conversations, and architect high-quality delivery across multiple types of engagements. As part of Mercer, a Marsh business and one of the world's leading HR consulting firms, our Digital Transformation practice is a certified Workday implementation and innovation partner. We support clients across Workday HCM, Payroll, Finance, data conversion, strategic transformation, and change management, helping them modernize and transform critical business processes. This role is especially well suited to someone who brings deep payroll expertise, strong consulting judgment, and the ability to lead both delivery and solution architecture. What you'll do - Architect and lead delivery of the Workday Payroll workstream across implementation and phase X engagements - Design scalable payroll solutions that align with client needs, Workday best practices, and strong security standards - Act as the payroll subject matter expert for complex functional and client-facing challenges - Manage workstream forecasts, timelines, risks, and stakeholder communication - Partner with other domain leads to ensure smooth cross-functional delivery - Support client presentations, solution design discussions, demonstrations, and scoping estimates - Contribute to thought leadership, knowledge sharing, and enablement materials across the practice Qualifications - Active Workday certifications in at least two of the following: US Payroll, Canadian Payroll, UK Payroll - 5+ years of experience as a certified Workday consultant - 3+ years of experience leading Workday Payroll implementations as a lead consultant, architect, or subject matter expert - Strong expertise in Workday architecture, security, and payroll best practices - Proven ability to manage complex client-facing delivery situations successfully - Excellent written and verbal communication skills Nice to have - Additional Workday certifications such as Absence, Time Tracking, or Australia Payroll - Certified Payroll Professional (CPP) certification - Familiarity with payroll vendors such as ADP, UKG, or Dayforce - Experience mentoring, coaching, and enabling support consultants - Bilingual proficiency in Spanish or another language Benefits - Join a global consulting organization with deep Workday expertise and strong market credibility - Work on high-impact payroll transformation engagements with sophisticated clients - Help shape delivery standards, solution architecture, and team enablement - Grow in a team that values development, inclusion, and meaningful client impact Work authorization This role is not eligible for employer-sponsored work authorization now or in the future. Applicants must be legally authorized to work in the United States or Canada, as applicable, without current or future sponsorship. Interview process - Recruiter screening conversation - Technical interview with the relevant Workday team - Final conversation focused on culture, work style, and mutual fit