• Deliver end-to-end implementations of Pinewood.AI for Parts & Service / Fixed Operations, from discovery and scoping through configuration, training, go-live, and hypercare • Design, adapt, and deliver high-quality training to mixed-ability audiences, from technicians and service advisors to fixed ops directors and general managers, both on-site and remotely • Create and localise training materials for the North American market, tailoring terminology, spelling, examples, and process detail for US users • Configure fixed operations workflows, including service reception, menus and labour pricing, WIP, parts inventory, warranty handling, and reporting • Coach best practices for technician scheduling, parts ordering, ELR improvement, hours sold, and OEM integrations • Deliver business change activities such as stakeholder alignment, adoption planning, and measurement of training effectiveness • Capture lessons learned, contribute to implementation playbooks, and mentor colleagues to raise capability across the team • Collaborate with product, support, and delivery teams to resolve issues, share feedback, and improve the overall rollout process • Travel extensively across North America, approximately 80% of the time, to deliver on-site consultancy and training

• Oversee all aspects of multiple implementations as it relates to communication, coordination, set up and transition from implementation state to maintenance state. • Provides Sales and Client Success Support through the implementation process, with direct contact with client contacts and vendors. • Document business requirements, develop and oversee project plans, and implement change control procedures. • Document and report out critical milestones, opportunities, and overall client satisfaction with leadership. • Understand industry and market trends in the PBM and Navigation market space. • Serve as the primary point of contact for clients during the implementation phase, managing client expectations and providing regular updates on project status. • Conduct risk assessments and develop mitigation strategies to address potential project risks and issues. • Facilitate post-implementation reviews and lessons-learned sessions to identify areas for improvement and best practices.

Role Description Role: Oracle EPM ARCS Implementation Consultant Duration: Long Term Location: Remote- EST AND CST Pay Rate: $60/hr. On C2C - Oracle EPM ARCS implementation: end-to-end configuration and deployment experience. - Reconciliation profile setup and management: ability to design, build, and optimize recon profiles aligned to business requirements. - Account grouping configuration: experience structuring and managing account hierarchies and groupings within ARCS. - Data Integrations: integration with Oracle Fusion, proven experience integrating ARCS with Oracle Fusion for seamless data flow and reconciliation. - FX Rate Integrations, FX Rate Setups, Handling Intercompany Reconciliation in ARCS, etc. - EPM Automate and scripting for automation tasks, strong understanding of the financial close process and balance sheet reconciliation. - Ability to translate business/Finance requirements into ARCS configuration. Qualifications - Strong finance acumen: deep understanding of finance processes, accounting principles, and the ability to communicate in finance language with business stakeholders. - Problem-solving mindset: ability to quickly diagnose issues, identify root causes, and drive solutions independently. - Ownership mindset: someone who takes end-to-end accountability for deliverables without needing hand-holding. - Self-directed implementer: capable of working autonomously, managing their own workstream, and delivering results with minimal supervision. Additional Information All your information will be kept confidential according to EEO guidelines.

Title: Education Specialist Location: Atlanta GA United States Job Description: Salary Range: $62,000 To $70,000 Annually Candidates should live in the Atlanta area. This position is responsible for delivering live, virtual, engaging, and motivating technical, customer service, and salon management training that ensures all franchisees' salon staff are able to deliver the brand promise with each and every customer. Your Mission You will have the opportunity to educate stylists and salon managers on the Great Clips, Inc. Brand delivery, hair cutting and clipper systems, salon management training, and develop salon technical coaches. You will provide an exceptional experience to stylists, managers, and franchisees through our training programs. You will work in a virtual environment, providing instructor-led training via a virtual platform, maintain facilitator - producer relationships, and contribute to a collaborative training environment. On your journey, you will face challenges such as: - Deliver live, virtual training with high technical quality and strong knowledge of salon operations. - Know the Zoom platform and all the functions used to provide engaging and interactive training. - Provide virtual training support to franchisees, including but not limited to the blended learning environment, technology best practices, and Great Clips University. - In your role as facilitator, deliver training using effective facilitation techniques and establish a climate consistent with Great Clips Values and Delivering Our Brand. - In your role as producer, provide technical support to your facilitation partner, manage the zoom features required in training, and be prepared to facilitate in the event of an emergency. - Collaborate with your Education Services Manager to accommodate training calendars that meet the needs of the system. - Collaborate with Salon Operations Specialists to plan Manager / Franchisee Meetings and other market events. - Ability to listen, earn trust, and accept direct feedback from franchisees while building strong, positive relationships. Your Expertise You have a passion for educating stylists on the Great Clips, Inc. brand delivery, and technical systems. You are likely to be towards the middle of your career and looking for a way to promote your personal passion around educating others on cutting hair, customer service, salon operations, and the employer brand. To land this job you will need to demonstrate, and/or possess the following: - Knowledge and support of the Great Clips technical and operating systems; ability to explain the rationale and foundation for the system. - Ability to effectively and consistently deliver training sessions using the facilitator materials related to Great Clips Blended Academy, Blended LEADS, and Blended Coaching Academy training sessions and other workshops as required. - Ability to complete training using a virtual platform such as Zoom. Knowledge of all training-related functions within the platform, such as: chat, annotations, breakout rooms, polls, and applications added to enhance the training experience. - Proven interpersonal skills to maintain collaborative virtual training partnerships. Ability to adjust training duties as needed to support virtual partnerships. - Ability to recognize when a participant can successfully demonstrate the material learned in training and provide the ability to provide feedback when necessary. - Ability to establish credibility and communicate effectively both verbally and in writing. - Knowledge of and skill in using Microsoft 360 application software including Word, Excel, PowerPoint, Microsoft Outlook, Microsoft Teams, and Internet functionality. - Comfortable adapting to technology changes and demands. Willingness to learn updated and integrated virtual training technology, systems, and platforms. - Current cosmetology license with at least 1 year of training/educating experience or salon management experience required. Your Work Environment This is a work from home position and will require reliable, secure internet. - Establish a welcoming virtual training environment equipped with high-speed internet and including space large enough to complete any of the training sessions on the training menu. - Ability to manage approximately 10% travel and work a flexible, full-time schedule, including limited evenings and weekends, is required. - Manage company issued equipment, including care of technology in your possession, maintaining a clean and pressed backdrop, and other items necessary for virtual training that represent the Great Clips brand. Living the Values We Are Kind - Treat others the way you would like to be treated. Be humble, act honorably, and express gratitude. Respect and value everyone's role in our company's success. We Exceed Expectations - Innovate; be curious about what's possible. Be adaptable and eager to respond to challenges. Collaborate and work together to achieve our goals. Strive for greatness and inspire others by your example. Be proactive. Seek continuous improvement. We Focus on Execution - Make decisions with the belief it can be executed in 6,000 salons. Focus on impact of key brand measures. Prioritize on ability to execute quickly. We Keep it Simple - Set clear expectations. Make things easy to understand and execute. Stay focused on what's most important. We Listen and Earn Trust - Be respectfully honest; react thoughtfully. Respond quickly - 24 hours or less, and remember that personal contact is always best. Be transparent through open communication and candid conversation. - Be willing to admit mistakes and fix them. Listen generously: Seek to understand other's perspectives. Act with integrity. Always. Even when no one will know. We Make it Fun - Smile! Find opportunities to laugh. Celebrate accomplishments and recognize the contributions of others. Approach people and situations with a positive attitude. Build a sense of community where everyone enjoys coming to work every day. What We Offer We offer a competitive salary, health benefits, wellness programs, a company-matching 401K and tuition assistance but some perks that set us apart are: A focus on your development. We want to know what your dreams and aspirations are and hope to find ways of Great Clips helping you along in your journey. Your personalized development plan will create a path for your growth and promotion potential. A GREAT culture. One of the most frequent compliments you will hear about Great Clips from employees, franchisees and business partners alike is that Great Clips has a GREAT culture. Our belief is that we are strongest together and therefore find it important to have an inclusive, diverse work culture. Though we embrace our differences, we all share in our 6 core values; we are kind, we listen and earn trust, we keep it simple, we focus on execution, we exceed expectations, and WE MAKE IT FUN. A spirit of ideas and innovation. Here at Great Clips, we have a competitive lead within our industry. Though we hold a strong position, we never stop pushing ourselves forward and continue to look for new ways of delivering a powerful and enduring brand. About Great Clips With more than 4,400 franchised salons throughout the United States and Canada, Great Clips is the world's largest haircutting salon brand. Our salon owners and corporate staff are dedicated to our salon communities with a focus on philanthropic and volunteer activities. Great Clips, Inc. employees are passionate about what we do and our technology team geeks out in finding ways to use technology to make what we do even better. Great Clips Inc. is an Equal Opportunity Employer that values the strength diversity brings to the workplace. Great Clips Inc. participates in the US E-Verify program. With all new hires, we provide the Social Security Administration and, if applicable, the US Department of Homeland Security with information from each new employee's Form I-9 to confirm work authorization. This role is not eligible for immigration sponsorship.