Role Description We are seeking a motivated and experienced Product Analyst to support a UK-based employer in analysing product performance and translating data into actionable insights. This role is ideal for a South African professional who is organised, proactive, and confident working with UK teams remotely. - Manage and support the analysis of product usage data, user behaviour, and KPIs - Handle data requests, dashboard maintenance, and ad hoc reporting tasks - Communicate effectively with internal teams and external stakeholders across time zones - Maintain accurate records of product metrics, experiment results, and analytical outputs - Use relevant tools such as SQL, Mixpanel, Google Analytics, and data visualisation platforms - Support the wider team with product roadmap prioritisation and A/B testing analysis - Identify opportunities to improve product features, user journeys, and conversion rates Qualifications - 2+ years of experience in product analysis, business intelligence, or a related field - Excellent written and verbal communication skills in English - Strong organisational skills with the ability to manage multiple analytical projects simultaneously - Proficient in SQL, Excel, and data visualisation tools such as Tableau or Looker - Able to work independently and manage your own time effectively - High attention to detail and a proactive approach to problem-solving - Experience working with UK-based clients or employers is advantageous - Must have a reliable laptop, stable internet connection, and a quiet working environment Requirements - Salary: R32,000/month - 100% Remote

Role Description We are looking for a Commercial Product Lead to join our team at Telia. In the Commercial Product Lead role, you will be responsible for the end-to-end lifecycle management of Telia’s System Integrator product area. The role combines a deep understanding of products, customer needs, service processes, and implementation technologies with long-term development of competitiveness. You will work closely with product managers, Business Leads, IT development, sales, partners, and other internal stakeholders, and you will improve product quality and customer experience based on customer feedback and market insight. - Guide the development of the product area internally and towards partners - Prepare operational and development plans as well as the investment outlook - Support financial planning, forecasting, and commercial planning - Be responsible for costs, calculations, and analyses - Participate in customer projects, go-to-market work, and material production - Participate in migrations and portfolio renewal Qualifications - A relevant university degree (technical/commercial) - Strong experience in networking and security technologies (SD-WAN, LAN, SASE, Zero Trust, etc.), service processes, and partners - Excellent understanding of market and customer needs as well as development trends - An analytical mindset and strong lifecycle management skills - Good communication and leadership skills - Ability to lead collaboration with sales, technology units, and other internal stakeholders Requirements - You actively develop customer experience, quality, and efficiency in service processes - Technology vendor certifications - You work actively with solution sales and sales teams - Fluent English, both written and spoken Benefits - Keys to success and an opportunity to grow - Excellent employee benefits and tools - Possibility to work remotely, including from abroad - Opportunity to learn and develop in the field of networking and security solutions - Chance to influence the development of services at Telia - Excellent leadership, an encouraging atmosphere, and opportunities to learn

• Conduct structured interviews and working sessions with teams across Planning, Investment, Analytics, Ad Operations, Media Operations and Finance to map end-to-end workflows as they actually operate today • Create and maintain process documentation (swimlane diagrams, service blueprints, journey maps) that captures cross-functional handoffs, decision points, data dependencies, and pain points • Identify patterns across teams, where workflows converge, where they diverge for good reasons, and where divergence is just accumulated drift • Build and sustain trusted relationships with functional leads and practitioners so that discovery is collaborative, not extractive • Translate workflow insights into well-structured product requirements, user stories, acceptance criteria, and functional specifications that a development team can build from • Partner with the XMOS Product Owner to prioritize the portal backlog based on user impact, technical feasibility, and strategic alignment • Validate requirements with the practitioners who surfaced them, close the loop so teams see their input reflected in what gets built • Maintain a living requirements repository that evolves as workflows change and new clients onboard • Maintain defined touchpoints with the Foundational Data workstream to ensure portal requirements account for data availability, taxonomy standards, and infrastructure timelines • Coordinate with the AI & Automation workstream to identify workflows ripe for automation and ensure the portal surfaces AI-driven capabilities where they create the most value • Serve as the workflow context expert that both adjacent workstreams can draw on — you hold the map of how the business operates, which is essential context for infrastructure and automation decisions • Define and track adoption metrics for portal features post-launch — usage patterns, friction points, feature engagement • Use data to validate whether what was built actually solved the problem that was discovered, close the feedback loop between discovery and delivery • Identify underutilized capabilities and work with the Product Owner to determine whether the gap is awareness, usability, or fit

• Driving profitable growth and shaping the future of insurance products • Using data-driven insights, critical thinking, and cross-functional collaboration to guide product performance • Performing moderately complex analysis to develop actionable and innovative recommendations • Proactively assessing market risks and opportunities • Evaluating multiple possible solutions using data-based insights • Understanding and communicating overall performance, trends, and strategic insights of personal lines products • Supporting the development, design, and implementation of new products, programs, and processes • Preparing and delivering clear presentations and reports tailored to diverse audiences.