Role Description The Director, Configuration provides strategic leadership and direction for the organization’s benefit configuration and claims platform operations across all core systems. This role is accountable for the multi-year configuration roadmap, ensuring scalability, quality, compliance, and operational excellence while enabling growth and superior client and member experiences. The Director defines configuration standards and governance, directs complex enterprise implementations, and partners with senior leadership across Operations, IT, Product, Compliance, Reporting, Finance, and Network Development to align configuration capabilities with organizational strategy and evolving market needs. This role oversees resource planning, portfolio prioritization, vendor relationships, audit readiness, and performance outcomes across multiple locations. Where you will have an impact - Strategic Leadership & Vision - Define and execute the multi-year configuration strategy and roadmap to support organizational priorities, client needs, and platform evolution. - Establish configuration standards, naming conventions, and quality benchmarks to ensure consistent, scalable builds across systems. - Partner with leadership to forecast future-state requirements and guide investments in platform capabilities, automation, and data-driven decision-making. - Leadership & Talent Development - Lead and develop a high-performing team of Managers and Analysts across multiple locations; oversee workforce planning, succession planning, and leadership development. - Set clear objectives, KPIs/OKRs, and performance metrics for the department; monitor results and adjust priorities to meet enterprise goals. - Foster a culture of accountability, collaboration, and continuous improvement aligned with Versant Health’s leadership principles. - Governance & Compliance - Design and maintain governance frameworks for configuration processes, including policies, procedures, change control, and documentation standards. - Ensure adherence to SOC controls, HIPAA, contractual SLAs, and regulatory requirements; maintain audit readiness and lead internal/external audit engagements and corrective action plans. - Oversee risk identification, mitigation strategies, and root-cause analysis for configuration-related defects and incidents. - Operational Excellence & Innovation - Drive continuous improvement initiatives to streamline workflows, reduce cycle times, increase automation, and improve accuracy and first-pass yield. - Author and approve business requirements for platform enhancements; coordinate with IT, Product, and vendors on solution design, development, and implementation. - Oversee test strategy (e.g., UAT, regression, negative testing) internal to Configuration to ensure functional integrity, stability, and prevention of defects in production. - Enterprise Collaboration - Collaborate across Operations, IT, Product, Compliance, Reporting, Finance, and Network Development to integrate configuration strategy into enterprise initiatives. - Serve as a senior client-facing leader for strategic discussions, audits, operational checkpoints, and education; represent Versant Health in executive forums. - Partner with Claims Operations and Clinical Operations to ensure alignment of policy administration, benefits, pricing, and payment methodologies. - Vendor & Technology Oversight - Lead coordination of business requirements and consulting requests for configuration-related enhancements, ensuring alignment with current and future-state business needs. - Actively engage with designated claims platform vendors to review, validate, and approve configuration changes; oversee testing and implementation to ensure accuracy and compliance. - Establish and maintain robust vendor oversight and monitoring processes specific to configuration changes, including documentation standards, quality checkpoints, and performance reporting. - Collaborate with IT Product Owners and Vendor Management teams to ensure configuration priorities are represented in vendor roadmaps and system upgrade planning. - Other Duties - Support and lead special projects as assigned or necessary. - Perform additional duties as assigned. Qualifications - Bachelor's Degree Required - Advanced degree preferred. Requirements - 10+ years of progressive experience in healthcare benefit configuration or claims system administration required. - 5+ years of leadership experience in a managerial or director-level capacity leading multi-site teams or programs required. - Advanced knowledge of medical/vision claims adjudication, benefit structures, medical policy administration, and provider reimbursement methodologies required. - Proven experience establishing governance, policies, and controls in regulated environments (HIPAA, SOC); strong audit readiness and corrective action planning required. - Demonstrated success in portfolio management, cross-functional leadership, vendor management, and executive reporting required. - Proficiency in Microsoft Office required; proficiency with SQL Server Management Studio (SSMS) and data querying/analytics preferred. - Experience with configuration platforms such as Plexis Claims Manager (PCM), HSP Meditrac, or similar systems preferred. Licenses and Certifications - HIPAA & Security Requirements - All Associates must comply with the Health Insurance Portability Accountability Act of 1996 (HIPAA) as it pertains to disclosures of protected health information (PHI).

• Own the end-to-end IR operating cadence, including earnings preparation, shareholder letter drafting, scripts, Q&A, and cross-functional coordination. • Translate Root’s strategy, financial performance, and product evolution into clear, compelling, and consistent external messaging. • Develop and refine Root’s investor narrative, positioning the company as a technology-driven platform while connecting near-term performance to long-term value creation. • Lead the creation of high-quality investor-facing materials that drive engagement across institutional and retail audiences. • Partner cross-functionally with Finance, Product, Data Science, Engineering, Business Development, and Marketing to synthesize insights into investor-ready narratives. • Support investor and analyst engagement, including preparation, follow-ups, conferences, and ongoing dialogue. • Prepare the Head of IR and executive team for high-impact interactions, ensuring clarity, consistency, and depth of messaging. • Anticipate investor questions and pressure-test messaging to ensure credibility in complex discussions. • Partner closely with Communications and PR to develop a unified external narrative across investors, media, and retail audiences while increasing Root’s visibility and engagement in the market. • Monitor investor sentiment, peer positioning, and market dynamics to continuously improve how Root is understood and valued. • Mentor and develop junior IR talent by creating structure, providing feedback, and helping build deeper business and market fluency across the team.

• Interact and collaborate with others across all levels of the Firm and on occasion with clients • Perform the quality control review of assurance engagements • Analyze observations and findings, perform root cause analysis, and proactively collaborate to develop process improvements • Be a technical resource for engagement teams assisting in research and consultation for the application of professional standards and generally accepted accounting principles • Assist in development and maintenance of assurance methodology and practice aids for implementation of new standards and related learning • Develop thought leadership for internal and external users

We are looking for an inspiring, results-oriented Senior Director, to manage the Microsoft Cloud Specialist team globally. This is a high impact and quota carrying role leading our strategic partnership with Microsoft. This individual must have credibility at the Executive level to build relationships with senior stakeholders at AWS and MongoDB. This individual will own the Go-to-Market (GTM) strategy with Microsoft Globally, and will be responsible for leading their team to generate incremental pipeline via our cloud partnerships, growing deal size, accelerating sales cycles, and closing business leveraging our partner programs. Must be located in the US, with the ability to commute into a central office location on a regular basis.The role will work closely with Microsoft & MongoDB Sales Leadership, Solution Architects, Marketing, and Sales Operations, all geared towards the success of the region. Responsibilities: - Develop, coach, and manage the Cloud Partner Specialist team to achieve regional business objectives and partnership goals - Build & cultivate Executive-level relationships between Microsoft & MongoDB to create strategic alignment and close large-scale business - Define and execute a robust GTM strategy with Microsoft to proactively prospect, identify, qualify, and develop a sales pipeline to and through our cloud partners - Report to the VP WW Cloud and own all strategic and operational aspects of the AWS relationship - Drive and oversee large and strategic deals in partnership with the MongoDB field sales, partners, and AWS sales teams - Interlock with the Global Cloud Program team for backup, support, and pipeline generation - Own the team's Quota for generating new business and uncovering new workloads/logos via cloud partners - Ensure the team generates strategic joint pipeline with AWS and effectively supports the direct sales force on defined end-user sales pursuits - Forecast co-sell Net ARR (Annual Recurring Revenue) and strategic new NARR by AWS to sales leadership on a weekly basis, providing strategic insights and performance analysis Requirements - 8+ years experience in a quota carrying direct strategic sales or partner/channel sales, with a minimum of 3+ years of management or team leadership experience, ideally with experience managing co-selling with the hyperscalers - Solid experience in defining and executing pipeline generation strategies at a management level - Proven experience working in and leading teams within a heavy sales matrix model - Relevant experience and knowledge of open source, enterprise software apps, SaaS, Database, or Cloud Computing - Excellent verbal, written, and presentation skills, including the ability to communicate complex strategies to executive leadership - Proven ability to lead teams through complex sales cycles, demonstrating expert multiple stakeholder management - Experience developing successful and scalable technology partnership programs - Ability to engage, influence, and negotiate with C-Level executives - Given the profile of this role, we are looking for consistent overachievers and inspiring leaders Things we love - Energetic, resourceful, upbeat, entrepreneurial, tenacious team player and effective leader. Passionate about people development - Previous Sales Methodology training a plus (e.g. MEDDIC, SPIN, Challenger Sales) - College degree in business, economics, engineering, finance, science, math or similar - Possess aptitude to learn quickly, establish credibility, and coach others. High EQ and self-aware - The ability to work in fast paced environment, be trusted to drive initiatives autonomously, manage a team, and gain buy-in from a wide collection of stakeholders - Passionate about growing your career in the largest market in software and developing and maintaining an in-depth understanding of MongoDB products About MongoDBMongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure. With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software. Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world! MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter. MongoDB, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type and makes all hiring decisions without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Req ID: 1273406094 MongoDB’s base salary range for this role is posted below. Compensation at the time of offer is unique to each candidate and based on a variety of factors such as skill set, experience, qualifications, and work location. Salary is one part of MongoDB’s total compensation and benefits package. Other benefits for eligible employees may include: equity, participation in the employee stock purchase program, flexible paid time off, 20 weeks fully-paid gender-neutral parental leave, fertility and adoption assistance, 401(k) plan, mental health counseling, access to transgender-inclusive health insurance coverage, and health benefits offerings. Please note, the base salary range listed below and the benefits in this paragraph are only applicable to U.S.-based candidates. MongoDB’s base salary range for this role in the U.S. is: $153,600—$192,000 USD