• Drive growth and client satisfaction in Guidehouse’s Energy Providers Practice through crafting, selling, and overseeing delivery of strategic advisory, technology, and risk management consulting engagements, with a primary focus on Investor-Owned Utilities • Developing/expanding long-term client relationships with key accounts that will lead to repeat business, meeting and exceeding annual sales targets • Leading the pursuit and closure of new consulting engagements • Building deep trusted advisor relationships with key Utility client stakeholders • Collaborating with senior consulting professionals in our delivery, solutions and technology teams across Guidehouse to cross-sell a broader range of Guidehouse offerings to our Energy Provider clients • Improving client business performance through benchmarking, process improvement, performance metrics, operating risk assessment, and implementation of continuous improvement principles for clients, including: Assessing and guiding the business process and organizational changes required to improve organizational effectiveness • Building results-oriented business processes, develop and implement long- and short-term strategies, and transition business models for clients • Providing oversight to project assignments, including development of team, outline of work plan, direction and coordination of technical contributions, and oversee budget and schedule • Contributing strategic industry, subject matter expertise and thought leadership on project assignments within the business unit or elsewhere within the organization • Providing coaching and mentoring to junior level staff • Managing all aspects of client relationships and oversight of engagement delivery

• Support and lead through an organization B2B transformation focused on building and executing against plans that align to value co-creation and innovative thinking by integrating HIT strategies and solutions, identifying opportunities to co-solution, developing Quality and Health Equity Initiatives, leading and organizing new financial contracting levers • Lead, mentor, and develop a team of Strategic Account Managers who are focused on winning through new and innovative B2B levers • Identify and coach talent who are able to critically think about new ways to win and can see through capabilities to the execution phase • Foster a collaborative and high-performance culture leading with transparency and creative solutioning. • Develop and implement strategic plans and market growth strategies in assigned customers through the lens of the customer and co-creating value. • With the SAM, support creation of account plans that identify customer priorities, objectives, and areas where Sanofi can align. • Ensure strong cadence of collaboration with field facing and internal cross-functional teams. This includes, informing and engaging teams on strategy development with clear accountability and timebound goals. • Responsible for integrating the HIT strategy into account planning and execution. This includes collaborating with HIT & Data Strategists to make the case for HIT optimizations/solutions, identifying HIT needs within the market, and pulling through HIT initiatives across the health system. • Support SAMs in their strategic deployment of resources that align to customers' needs when it comes to contracting, HEOR, and reimbursement support (where requested by customer). • Oversee the strategic deployment within revenue cycle for health systems. This includes aligning contracting, HECON, outcomes data, and reimbursement support, where customer requested, to the health systems revenue cycle objectives and in line with customers decision timelines. • Execution of contracting process and strategy with health systems, ensuring favorable outcomes and contract compliance. • Set clear objectives and monitor performance metrics for the team, identify risk mitigation tactics and develop growth strategies. • Conduct regular performance reviews with SAMs and provide positive reinforcement and constructive feedback • Help prepare SAMs for executive briefings to senior leadership on both account and market performance. This includes framing key issues and opportunities, providing customer and analytical insights, articulating needs from the organization, and ensuring accountability for key deliverables. • Proactively develop and deliver regular business reviews to Account Management leadership to inform the organization on market insights, team performance and areas of opportunity • Proven ability to engage the executive level within Health Systems. Effectively manage and grow a network of trust-based relationships with stakeholders to generate revenue with Sanofi’s largest and most complex customers. • Identify and qualify high value opportunities working directly with the SAM to develop and to execute growth strategies, matrix team alignment, and executive relationships.

• Lead, integrate, and manage the editorial, design, and production teams with a focus on continuous improvement, innovation, operational excellence, and workflow efficiencies. • Optimize and streamline workflows, style guidelines, and quality standards across manuscript editing, typesetting, proofreading, cover/interior design, and file production. • Partner closely with acquisitions, marketing, digital publishing colleagues, and external partners to improve handoffs, and foster efficient, collaborative communication across all stages of the publishing lifecycle. • Design and maintain production schedules that support timely, cost-effective delivery of approximately 150 titles annually, while identifying opportunities to reduce cycle times and improve responsiveness. • Cultivate and manage relationships with a diverse network of freelancers, vendors, and production partners. • Lead contract negotiations and performance management to ensure value, quality, and service alignment. • Identify, evaluate, and implement emerging tools and technologies (e.g., XML-first workflows, automated proofing, accessibility-compliant outputs, DAM systems) to drive productivity and future-ready capabilities. • Participate in budgeting, financial tracking, and resource planning, with a keen eye toward efficiency and sustainability. • Represent the Press in internal and external settings—including university initiatives, industry forums, and association committees—advocating for best practices in editorial and production operations.

• Own senior-level strategic relationships with enterprise customers and health plan stakeholders, serving as a trusted advisor who can influence benefit decisions, secure alignment on preferred plan designs, and drive utilization outcomes tied to commercial value • Partner with Sales and Customer Success teams on complex enterprise deals and renewals, shaping benefit design strategy, pricing narratives, and value cases that differentiate Spring Health and accelerate deal velocity, expansion, and long-term revenue growth • Design and operationalize utilization-driving strategies within preferred benefit designs (e.g., steerage models, benefit tiers) that directly support customer adoption, engagement, and ROI realization • Partner with Enablememt and Product Marketing teams to create clear, compelling narratives, tools, and frameworks that help employers and payers understand how preferred plan design drives utilization, outcomes, and financial value • Translate commercial feedback, buyer objections, and customer requirements into actionable input for Product teams, shaping capabilities that remove friction in sales cycles and improve utilization post-sale. • Represent Spring Health in executive customer meetings, advisory boards, and industry forums, positioning the company as a strategic partner and strengthening credibility in utilization-driven benefit design. • Continuously synthesize customer insights, competitive dynamics, and market trends to inform sales strategy, positioning, pricing discussions, and future growth opportunities.