Role Description Our client is seeking a highly organized, proactive, and resourceful Medical Executive Assistant & Practice Operations Coordinator to support a busy radiologist and entrepreneur launching an aesthetic medicine practice while simultaneously managing multiple businesses and rental properties. This role is ideal for someone with a strong administrative background, medical office knowledge, and exceptional multitasking abilities. You will play a critical role in helping streamline daily operations, manage communications, coordinate patient interactions, and reduce operational overwhelm across both professional and personal responsibilities. She is looking for someone who can thrive in a fast-paced environment, adapt to changing priorities, think independently, and take initiative without constant supervision. If you are detail-oriented, dependable, tech-savvy, and enjoy helping businesses run smoothly, we would love to hear from you. Key Responsibilities - Medical & Licensing Support - Assist with licensing and compliance requirements for an aesthetic medicine practice - Answer patient calls and manage patient inquiries professionally - Handle patient-related questions and scheduling coordination - Support the launch and day-to-day administrative operations of the practice - Email & Administrative Management - Manage and organize emails across six different business email accounts - Sort, prioritize, and respond to emails in a timely manner - Unsubscribe from junk mail and maintain organized inbox systems - Handle calendar management and scheduling - Conduct follow-ups on various business and operational matters - Vacation Rental & Property Coordination - Respond to VRBO and vacation rental booking requests - Coordinate with cleaning staff for property turnovers - Follow up with handymen, contractors, and maintenance providers - Assist with ongoing rental property operations and coordination - General Business Support - Provide executive-level administrative support across multiple businesses - Help improve organization and workflow systems - Assist with personal and professional task management - Support ongoing operational growth and business expansion initiatives Top Priorities for This Role - Email Management – Organizing multiple inboxes, responding to important communications, and eliminating unnecessary email clutter - Patient Call Management & Scheduling – Assisting with patient communication and scheduling for the aesthetic medicine practice launch - Vacation Rental Coordination – Managing booking requests, cleaning coordination, and maintenance follow-ups for rental properties Qualifications - Medical education or healthcare-related background is preferred but not strictly required - Previous experience working as a Virtual Assistant, Executive Assistant, or Medical Executive Assistant is strongly preferred - Experience in medical office management, clinical support, or healthcare administration is highly preferred - Medical license (Doctor, Nurse, PT, etc.) is a plus but not required Requirements - Must be proficient in speaking and writing English very clearly - Must have relevant work experience - Be able to submit an NBI clearance and/or Local Police Clearance background check before onboarding [mandatory] - Must be available for video meetings with your camera on (when needed) Technical Requirements - Device: Reliable laptop or desktop computer. - Internet: High-speed connection (minimum 10 Mbps). - Audio: Noise-canceling headset. - Video: Webcam for virtual meetings. - Workspace: Quiet, professional environment. Benefits - Dedicated HR & Contractor Support Team: Access to world-class support for questions, guidance, contract matters, and client communication. - Premium VPN Access (Optional): A secure VPN license can be provided upon request to enhance privacy and security for client-related tasks. - HIPAA & Cybersecurity Training + Certification (Provided): Access to our internal HIPAA compliance training, cybersecurity modules, and certification to help you confidently handle PHI for U.S. healthcare clients. - Top 1% VA Performance Training: Access to our proprietary training on communication, client management, productivity systems, and best practices to help you become a top-performing VA and increase long-term client retention. - Client-Approved U.S. Holidays: Contractors may take U.S. holidays off according to the client’s needs and schedule. - Client-Approved Paid or Unpaid Time Off: Time off may be granted by your client. Paid time off is optional and only if offered by the client. - Access to Tools & Resources: Templates, workflow guides, productivity tools, and client-specific SOP support to help you perform at your best. - Optional Performance-Based Incentives: Some clients may offer bonuses, incentives, or increased hours based on your performance.

Role Description We are currently looking for a motivated Virtual Assistant with expertise in media buying and Meta Ads to join our client's team and take their operations to the next level. In this role, you will be responsible for performing various tasks, including: - Manage and maintain Meta ad accounts for multiple clients - Launch, monitor, and optimize Meta advertising campaigns - Analyze ad performance and make campaign adjustments when needed - Maintain account organization and ongoing media buying activities - Communicate campaign updates and performance clearly with clients - Run Google LSA ads following provided training and processes Qualifications - Previous experience running Meta Ads and media buying campaigns - Experience managing media accounts independently - Strong understanding of Meta Ads campaign management and optimization - Strong English communication skills - Organized, reliable, and detail-oriented - Strong follow-through and ability to manage tasks independently - Experience with Google LSA Ads is a plus - Agency or freelance media buying background - Experience with lead generation campaigns - Willingness to learn and grow within the role Benefits - Work from home - Payment in dollars per working hour (40-hour week) - Starting salary between $6 - $9 per hour depending on your experience, with room for raises based on performance - A workplace that values its people - Professional development opportunities to grow your career - Be part of a supportive team that values your input and achievements - Referral bonus: If you refer a candidate, you will receive a $50 bonus once they’re hired by one of our clients

• Must be logged into the Virtual Operations Room (Zoom or Google Meet) for the full shift with screen shown at all times. • Join the 15-minute “Start of Day” meeting with Aleema (Office Manager) or Vesna (Owner). • Stay reachable via Slack/WhatsApp and Google Drive during the entire shift. • Attend the weekly HR Coordination Meeting with Vesna and Alex (Finance Manager). • Post job ads (SLP, OT, ABA therapists, administrative positions) on Indeed, ZipRecruiter, and university job boards. • Track all applicants in the recruitment spreadsheet (status, interviews, outcomes). • Schedule interviews for Vesna, Aleema, or Andjela. • Send onboarding emails and create new employee folders using Google Drive and HR systems. • Verify completion of: - OCPS packets - Licensure documentation - CPR certifications - Background checks - W-4 and I-9 - Direct deposit forms • Assist with Medicaid credentialing. • Maintain digital employee files and ensure credentialing information is accurate and updated. • Track employee licenses, CEUs, background checks, and insurance credentials. • Manage attendance, PTO tracking, and weekly hour reports. • Prepare offer letters, employment agreements, and internal HR forms. • Support new hire orientation and probation monitoring. • Send reminders for training sessions, meetings, compliance deadlines, and policy updates. • Assist with internal communication, including performance KPIs, staff updates, birthdays, and HR newsletters via WhatsApp or internal channels. • Submit a weekly HR productivity report every Friday by 3 PM EST, including: - New hires, pending candidates, terminations - Credentialing status updates - Compliance tracker updates (licenses, CPR, background checks, CEUs) - PTO and attendance summaries

• Serve as a strategic partner to executive leadership, maintaining a clear understanding of priorities, goals, and tradeoffs, and proactively aligning time, focus, and resources to highest-impact work. • Own and manage complex executive calendars, actively prioritizing and making tradeoffs to ensure time is spent on the most critical work, including resolving conflicts and anticipating downstream impacts. • Prepare executives for meetings and engagements by organizing inputs, drafting and reviewing materials, and ensuring clarity on objectives, context, and desired outcomes (without owning content creation). • Act as an extension of the executive in day-to-day operations, tracking key initiatives, following up on actions, and ensuring priorities move forward. • Act as the primary administrative contact for the Board of Directors, managing meeting logistics, preparing materials, and coordinating communications in partnership with the Chief of Staff. • Collaborate with internal stakeholders to support high-level initiatives and special projects. • Partner with teams to plan and execute team and organization-wide meetings, offsites and events (virtual and in-person), contributing to team effectiveness and culture through strong coordination, logistics, and experience design. • Proactively identify opportunities to improve how executives operate, including optimizing workflows, communication, and decision-making processes. • Coordinate travel arrangements and process expense reports. • Maintain confidentiality and handle sensitive information with discretion. • Other duties, as assigned.