• Weekly and quarterly reporting in the Customer Relationship Management (CRM) system for sales activities and pipeline; prepare quarterly sales summaries. • Coordination with sales teams across other geographies for global accounts • Find new customers for Protein Metrics, with a particular focus on Enterprise deployments, by establishing and leveraging partnerships with MS vendors in the region • Manage current customer base and ensure expansion for Protein Metrics solutions • Assist Marketing in identifying gaps in information or knowledge of Protein Metrics in the market. • Ensure best practices are applied at all levels in each account; maintain high level business contacts in parallel with scientific contacts with the Customer Success team. • Coordination with Customer Success teams to ensure that Demonstration requests, Deployment requests, and Pilot programs are all delivered on time. • Ensure feedback of customer requests to Product Management for actionable improvements to the products • Act as a resource to our customers to help build ROI justification for Protein Metrics software • Coordinate with Marketing to support marketing initiatives (conference and webinar support, business development, etc.)

• Partner with Account Executives to support new business, renewals, and expansion opportunities. • Prepare, manage, and deliver accurate quotes for hardware, software, subscriptions, and services. • Assist with opportunity management, deal tracking, and sales documentation in CRM systems. • Support deal registration, pricing approvals, and vendor programs as required. • Work with technology vendors (e.g., Cisco, HPE, Dell, Lenovo, Microsoft, etc.) to obtain pricing, availability, and product information • Identify suitable product alternatives for discontinued or constrained items • Track lead times, supply chain constraints, and communicate updates to sales teams and customers • Communicate professionally with customers via email and phone regarding quotes, renewals, licensing, and order status • Coordinate with Operations, Finance, and Sales Operations to ensure smooth order fulfillment

• Close sales through face-to-face interaction with customers in assigned sales territories • Present sales proposals and inform customers of product benefits and features • Manage and negotiate with clients • Research sales competition and qualify prospects

• Own inbound leads end-to-end: first call, discovery, scoping, proposal, negotiation, close • Run discovery with founders and CTOs - get past what they asked for and understand what they're actually trying to build • Partner with our scoping and delivery team to translate buyer goals into proposals that are honest, profitable, and shippable • Quarterback the deal across our team - pulling in scoping, design, finance, and exec at the right moments without dropping balls • Handle the inevitable curveballs: late-stage objections, competitive poaching, scope creep, founder cold feet. Don't panic. Reset the conversation. • Keep CRM clean and pipeline reviews honest. If a deal is slipping, you say so before anyone asks. • Feed signal back to marketing and delivery: which ICPs convert, where we're losing, what objections keep coming up