Papa Johns logo
Papa Johns

Better Ingredients. Better Pizza. Better Get You Some.

Senior Manager, Quality Engineering

QA EngineerQA EngineerFull TimeRemoteLeadTeam 10,001+Since 1984H1B SponsorCompany SiteLinkedIn

Location

United States

Posted

11 days ago

Salary

0

Seniority

Lead

Job Description

Senior Manager, Quality Engineering

Papa Johns

Role Description The Senior Manager, Quality Engineering (Multi-Team) oversees quality engineering initiatives across multiple teams within Technology. The role ensures alignment between quality engineering strategy and the broader technology roadmap, drives the adoption of quality standards and procedures, and cultivates a data-driven quality culture within the organization. Additionally, the position manages capacity planning, knowledge management, and serves as a key decision-maker in release processes. - Open to candidates residing in ATL, LOU, or remotely. - People leadership of full time QEs reporting into the QE teams (4-6 teams total). - Lead, mentor, and manage QEs spanning multiple product and platform domains (e.g., eCommerce, POS, Payments, StoreTech, Loyalty, Data/MDM). - Drive alignment of QE strategy with the product and technology strategic roadmap, ensuring quality is embedded from early SDLC phases (Shift-Left). - Own the QE team's mission, charter, and quality strategy across all assigned domains and ensure conformance to agreed QE standards and procedures with teams and stakeholders. - Cultivate a Data-Driven Quality Culture through education, advocacy, and championing training programs underpinned by diligent metrics capture and trend analysis. - Serve as the QE voice in go/no-go release decisions, balancing quality gates with delivery cadence. - Drive knowledge management practices as hygiene across teams. - Manage capacity planning and demand management across teams relative to sprint scope and release cycles. - Perform or Support Root Cause Analysis and drive Issue Prevention measures with QA Teams. - Establish and report quality metrics and KPIs to technology and business leadership. - Oversee cross-team QA collaboration, dependency management for integration testing, and vendor/partner quality accountability. - Understand how to leverage test automation to the fullest and coordinate with Automation team on expectations, priorities and backlog planning. - Coordinate with Security, DevOps, and Architecture teams to integrate PCI/SOX compliance requirements into the SDLC. Qualifications - 15+ years in Quality Engineering or Software Testing, with 5+ years managing multiple QE teams. - Proven experience managing QE practices across distributed Agile/Scrum teams. - Strong knowledge of SDLC methodologies, release management, and quality gates. - Experience with JIRA, industry defect management tools, test management platforms, and QA reporting dashboards. - Demonstrated ability to define and track QA KPIs and present to senior leadership. - Experience integrating QE into CI/CD pipelines. Preferred Qualifications - Background in QSR, retail, or eCommerce technology environments. - Experience with POS systems, payment platforms, or loyalty applications. - Familiarity with risk/compliance standards (PCI DSS, SOX). - Experience driving QE maturity from a Reactive to Standardized and Data-Driven management. - Certification in ISTQB, Agile Scrum, or similar quality/agile frameworks. Expected Outcomes - Within 30 days: Full understanding of each team's current QE maturity, gaps, and roadmap alignment; initial QE charter and KPI framework established. - Within 90 days: Manage priority and capacity for the team, standardize test strategy/charter, test planning, defect management, quality metrics and other release quality gates across teams. Issue prevention is formalized and other metrics and data points are captured and analyzed for trending and QE improvements. - Within 6 months: Measurable improvement in defect escape rates, regression coverage, and QE team velocity; QA formally integrated into all go/no-go decisions across assigned domains. Each QA domain team has a solid foundation for documentation. Our Values - EVERYONE BELONGS – We believe connectedness and belonging are the essential ingredients to our success. - DO THE RIGHT THING – We are relentlessly focused on quality and integrity and make the right choices, even when it's difficult. - PEOPLE FIRST – To craft positive experiences for our customers, we take care of each other first. - INNOVATE TO WIN – We champion and challenge for a better way in all we do. - HAVE FUN – We find joy, create meaningful impact and celebrate the journey together. Company Description Papa John's is an equal opportunity employer. Papa John's is a federal contractor that participates in the E-Verify program to confirm employment eligibility for each new team member. We also comply with all Right to Work requirements.

Related Categories

Related Job Pages

More QA Engineer Jobs

Invisible Agency logo

Arabic Language Specialist

Invisible Agency

Employment type: Freelance / Contract Workplace type: Remote Seniority level: Mid‑Senior Level

QA Engineer12 days ago
ContractRemoteTeam 201-500

Role Description Are you an Arabic language expert eager to shape the future of AI? Large‑scale language models are evolving from clever chatbots into powerful engines of linguistic discovery. With high‑quality training data, tomorrow’s AI can democratize world‑class education, keep pace with cutting‑edge research, and streamline communication and translation for speakers of Arabic everywhere. That training data begins with you—we need your expertise to help power the next generation of AI. We’re looking for Arabic language specialists who live and breathe the complexities of Arabic grammar, syntax, morphology, semantics, phonetics, and pragmatics. You’ll challenge advanced language models on topics like: - Dialectal variation - Formal versus colloquial language - Arabic script - Translation accuracy - Semantic ambiguity - Cultural context Documenting every failure mode so we can harden model reasoning. On a typical day, you will: - Converse with the model on language scenarios - Verify factual accuracy and logical soundness - Capture reproducible error traces - Suggest improvements to our prompt engineering and evaluation metrics Ready to turn your Arabic language expertise into the knowledge base for tomorrow’s AI? Apply today and start teaching the model that will teach the world. Qualifications - A master’s or PhD in Arabic language, linguistics, or a closely related field - Peer‑reviewed publications - Translation experience - Hands-on linguistic analysis projects - Clear, metacognitive communication—“showing your work” Requirements - Employment type: Contract - Workplace type: Remote - Seniority level: Mid‑Senior Level Benefits - Pay range of $6-to-$65 per hour, with the exact rate determined after evaluating your experience, expertise, and geographic location - Final offer amounts may vary from the pay range listed above - As a contractor, you’ll supply a secure computer and high‑speed internet - Company‑sponsored benefits such as health insurance and PTO do not apply

Egypt
$6 - $65 / hour
PerkinElmer logo

QA/RA Lead Engineer

PerkinElmer

For 85 years, we have pushed the boundaries of science with a clear purpose – to help our customers achieve theirs.

QA Engineer12 days ago
Full TimeRemoteTeam 5,001-10,000Since 1938H1B Sponsor

• Serve as a delivery leader on tactical quality and regulatory engagements. • Ensure delivery excellence, regulatory rigor, and strong client outcomes across all engagements. • Mentor and guide lower graded individuals. • Identify opportunities to expand existing engagements into broader or deeper quality and regulatory programs. • Maintain high billable utilization consistent with senior consulting expectations. • Travel as required to support client projects, executive workshops, audits, and regulatory-facing activities.

California + 7 moreAll locations: California | New Jersey | North Carolina | Ohio | Maryland | Massachusetts | Pennsylvania | Virginia
$100K - $120K / year
Job Closed
Mercor logo

Managing Editor

Mercor

Cincinnatus is an enterprise staffing company that partners with leading technology companies to source and employ highly skilled professionals for full-time and long-term contingent roles. Cincinnatus serves as the employer of record for these engagements, providing W-2 employment, payroll, benefits, and compliance, while placing employees directly within client teams to work on high-impact initiatives. Roles hired through Cincinnatus are not project-based or freelance engagements. They are structured, role-based positions that typically involve full-time or fixed-term commitments, close collaboration with a client's internal teams, and integration into standard enterprise workflows. Cincinnatus is a legal entity separate from Mercor. While opportunities may be discovered through Mercor's platform, employment, onboarding, payroll, and benefits for these roles are administered by Cincinnatus. Equal Employment Opportunity Cincinnatus is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or any other legally protected characteristic. Cincinnatus is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans throughout the job application process.

QA Engineer12 days ago
Part TimeRemoteH1B No Sponsor

Role Description Mercor connects elite creative and technical talent with leading AI research labs. Headquartered in San Francisco, our investors include Benchmark, General Catalyst, Peter Thiel, Adam D'Angelo, Larry Summers, and Jack Dorsey. Position: Editors Type: Contract Compensation: $60–$80/hour Location: Remote Duration: 3–4 weeks Commitment: 30–40 hours/week Role Responsibilities - Create deliverables addressing common requests within your professional domain. - Review peer-developed deliverables to improve AI research. - Work independently and asynchronously to meet deadlines while enhancing AI model performance. - Collaborate with AI research teams to improve training data quality and downstream performance. Qualifications - Must-Have: 4+ years professional experience in your respective field. - Excellent written communication with strong grammar and spelling skills. Requirements - Start Date: Immediately Application Process - Upload resume - AI interview based on your resume - Submit form Resources & Support - For details about the interview process and platform information, please check: Interview Process - For any help or support, reach out to: support@mercor.com - PS: Our team reviews applications daily. Please complete your AI interview and application steps to be considered for this opportunity.

United States
$60 - $80 / hour
Grupo Salta Educação logo

Analista de Qualidade, QA

Grupo Salta Educação

O maior grupo de educação básica do Brasil com a missão de entregar um Brasil melhor para as próximas gerações.

QA Engineer13 days ago
Full TimeRemoteTeam 10,001+H1B No Sponsor

• atuar ativamente no refinamento técnico, auxiliando a definir se uma tarefa está realmente pronta para execução (Definition of Ready). • colaborar na definição de Critérios de Aceite robustos junto ao time de Produto e Desenvolvedores. • escrever cadernos de teste completos e detalhados para as histórias de usuário. • garantir qualidade desde o início do ciclo de desenvolvimento, antecipando riscos e cenários críticos. • manter, evoluir e melhorar o framework de automação utilizando Playwright. • utilizar IA intensivamente no dia a dia para acelerar a criação de cenários de teste, geração de massa de dados, análise de defeitos e ganho de produtividade. • trabalhar com ferramentas de IA aplicadas ao desenvolvimento e testes, como Claude Code e assistentes de engenharia de software. • produzir e analisar testes de carga visando garantir performance e escalabilidade dos sistemas. • automatizar testes de APIs e integrações utilizando ferramentas como Postman. • integrar automações às pipelines de CI/CD, garantindo confiabilidade nas entregas. • planejar e executar Testes de Smoke (verificação rápida de integridade) em deploys críticos. • garantir a estabilidade do produto através de Testes de Regressão rigorosos, automatizados sempre que possível. • registrar, acompanhar e validar correções de defeitos, garantindo qualidade ponta a ponta. • atuar em conjunto com Desenvolvedores, Produto e DevOps para resolução rápida de incidentes e prevenção de recorrências.

Brazil
Job Closed