Role Description The RN Case Manager - Care Ally works in collaboration with physicians, patients, and families to promote quality outcomes for patients with complex medical needs. The Case Manager is responsible for: - Increasing efficient utilization of health care services. - Identifying chronic or catastrophic cases through the case management process. - Initiating intensive case management according to program guidelines. - Managing patients in all health care settings to assure appropriate level-of-care. - Preventing inpatient re-admissions. - Ensuring that patients' medical, environmental, and psychosocial needs are met over the continuum of care. - Acting as an advocate through coordination and communication with the health care team and family regarding care planning and implementation of recovery goals. - Assessing and coordinating resources available to patients and maximizing the use of health care benefits. Responsibilities - Analyze data collected from predictive modeling tools to identify eligible patients for the Case Management Program. - Enroll and manage a case load of patients with complex medical needs, completing case management attestations and initial assessments in accordance with health plan requirements. - Develop individualized case management plans with prioritized goals and appropriate interventions in compliance with risk stratification level requirements. - Complete all documentation, member communications, and case closures per policies and procedures. - Proficient in knowledge of current Case Management Standards. - Coordinate Health Care Services with appropriate physicians and health care providers. - Manage and provide a comprehensive summary and log of all active Case Management Cases as required by the UM/QA Committee and/or Health Plan. - Act as a resource for Utilization Management Staff, physicians, office staff, and patients. - Assist with the evaluation and amendment of Case Management Policy and Procedures. - Attend continuing education sessions and training relating to job functions as required. - Perform additional duties/tasks as assigned. Qualifications - Must be an active Registered Nurse License in the State of Illinois in good standing. - Certification in Case Management, preferred. - Current CPR certification must be maintained (BLS). - Associate’s degree in nursing required; Bachelor’s degree in nursing preferred. - 2-4 years of experience working within the primary care or hospital setting as a Registered Nurse. - Previous experience working within case management preferred. Benefits - Comprehensive medical, dental, and vision benefits that include healthcare navigation assistance and medical coverage at 100% (after deductible) when utilizing a Duly provider. - Employer provided life and disability insurance. - $5,250 Tuition Reimbursement per year. - Immediate 401(k) match. - 40 hours paid volunteer time off. - A culture committed to community engagement and social impact. - Up to 12 weeks parental leave at 100% pay and a financial benefit for adoption and surrogacy for non-physician team members once eligibility requirements are met.

Role Description Verantworte die Marktsteuerung und Weiterentwicklung unserer B2B-Internetprodukte und optimiere das Produktportfolio auf Basis von Markt-, Wettbewerbs- und Kundenanalysen. - Entwickle Go-to-Market-Strategien, Vermarktungsmaßnahmen und Positionierungen für bestehende und neue Produkte. - Plane und analysiere Business Cases in enger Zusammenarbeit mit dem Commercial Controlling. - Arbeite eng mit Produkt-, Communication-, Sales- und Service-Teams zusammen, priorisiere Anforderungen und treibe Themen im agilen Umfeld voran. - Beobachte Markttrends und relevante KPIs, identifiziere Optimierungspotenziale und leite konkrete Handlungsempfehlungen sowie Innovationsimpulse ab. Qualifications - Mehrjährige Erfahrung im Produkt-, Portfolio- oder Go-to-Market-Management, idealerweise im B2B- oder Telekommunikationsumfeld. - Interesse an Connectivity- und Internetlösungen. - Analytische und strategische Arbeitsweise. - Erfahrung mit KPI-Management und Business Cases. - Starke Kommunikations- und Stakeholder-Management-Skills. - Erfahrung in agilen Teams. - Sichere Kommunikation auf Deutsch und Englisch. Benefits - Flexible Arbeitszeiten. - Gesundheitsangebote. - Lernangebote. - Homeoffice. - Essenszuschuss. - Kinderbetreuung. - Vergünstigungen. - Zukunftsvorsorge. Salary Für diese Position ist lt. unserem Kollektivvertrag für Telekommunikation ein monatliches Mindestgehalt von € 3.413,78,- brutto auf Vollzeitbasis (38,5 Wochenstunden) vorgesehen. Dein tatsächliches Gehalt besprechen wir noch mit dir persönlich. Wir orientieren uns dabei an deiner individuellen Qualifikation und deiner Erfahrung und bieten dir eine entsprechende, attraktive Überzahlung.

Role Description The Senior Manager, Shared Services (AR Cash Applications) is responsible for the strategic leadership, governance, and optimization of enterprise-wide cash application processes within a large-scale shared services environment. This role drives standardized operations, automation, and financial integrity across a multi-location network, ensuring accurate and timely application of cash, compliance with internal controls, and alignment with broader organizational goals. This leader partners cross-functionally with Finance, Operations, IT, Business Development, and external stakeholders and within Shared Services (Accounts Payable, Treasury, Communications, Accounts Receivable) to transform processes, enable scalable growth, and deliver actionable insights that improve cash flow, working capital, and operational performance. The role provides oversight of people, processes, and systems, focusing on continuous improvement, digital enablement, and best-in-class shared services delivery. Essential Duties and Responsibilities: - Develop and execute the strategic roadmap for AR Cash Applications within the shared services model, aligning with enterprise finance and operational objectives. - Drive transformation initiatives, including automation, system enhancements, and process standardization to reduce manual effort and increase efficiency. - Establish scalable frameworks to support continued organizational growth across a multi-location network (600+ sites). - Sponsor and lead cross-functional projects impacting cash application, receivables performance, and financial systems. - Provide enterprise-level oversight of cash application operations, including payment processing, receipting, and reconciliation accuracy. - Ensure adherence to internal controls, compliance requirements, and financial reporting standards (e.g., GAAP). - Implement and monitor KPIs, SLAs, and performance metrics to drive accountability and continuous improvement. - Oversee exception management, root cause analysis, and resolution frameworks to improve cycle times and accuracy. - Deliver data-driven insights on AR performance, including aging, cash flow, reserves, and operational trends. - Partner with senior leadership to influence decision-making through forecasting, analytics, and reporting. - Identify opportunities to improve working capital, reduce unapplied cash, and enhance overall liquidity. - Design and maintain best-in-class shared services processes, ensuring consistency, scalability, and efficiency across all locations. - Lead process governance, documentation, and policy development to ensure standardization across the enterprise. - Evaluate and implement emerging technologies and tools to modernize AR operations. - Lead, mentor, and develop a high-performing team, including managers and individual contributors within the AR function. - Build organizational capability through succession planning, talent development, and performance management practices. - Foster a culture of accountability, collaboration, continuous improvement, and customer service excellence. - Serve as a key liaison with insurance carriers and external partners, resolving systemic issues and improving remittance processes. - Collaborate closely with Treasury, Accounts Payable, Communications, Accounting, Operations, IT, Business Development, and other functions to drive alignment and resolution of process gaps. - Oversee AR-related month-end close activities, including reserves, reconciliations, and reporting deliverables. - Ensure accuracy, timeliness, and audit readiness of financial information related to cash applications. Qualifications - Bachelor’s degree in Accounting, Finance, Business Management, or related field. - 8+ years of progressive experience in Accounts Receivable or shared services operations, including leadership of large, multi-site teams. - Demonstrated experience leading transformation initiatives, automation, and process optimization. - Strong expertise in AR processes, internal controls, compliance, and financial reporting standards. - Proven ability to operate at both strategic and tactical levels, influencing senior leadership. - Advanced analytical, problem-solving, and decision-making capabilities. - Excellent communication and executive presentation skills. - Experience with ERP systems (e.g., Microsoft Dynamics 365), AR platforms, and workflow/ticketing systems. - Strong leadership presence with the ability to drive change in a complex, fast-paced environment. Benefits - Medical Insurance - Dental Insurance - Vision Insurance - Group Life Insurance - Disability Insurance - 401k Retirement Plan with match - Referral Bonus (“Cash From Crash”) - 5 Paid Holidays

Role Description The Applications Manager is responsible for the administration, support, and ongoing improvement of the company’s core business applications, with primary ownership of the NetSuite ERP platform. This role serves as the primary escalation point for business system issues and works closely with internal teams, external vendors, and IT leadership to ensure systems are stable, efficient, and aligned with business operations. In addition to NetSuite ownership, the Applications Manager will support Microsoft 365 operations, assist with business application integrations, coordinate with third-party partners and consultants, and help drive operational efficiency through process improvement and technology optimization. The ideal candidate is a hands-on problem solver with strong ERP and business systems experience who is comfortable supporting both day-to-day operations and long-term business growth initiatives, including acquisitions and system integrations. Essential Duties and Responsibilities - ERP & Business Application Ownership: - Serve as the primary administrator and owner of the NetSuite ERP platform, including user support, configuration, troubleshooting, and ongoing system improvements. - Support day-to-day operation of business applications to ensure stability, performance, and alignment with operational needs. - Assist with NetSuite workflows, reporting, saved searches, dashboards, and user access management. - Coordinate with external NetSuite partners and vendors for support, enhancements, and issue resolution. - Support ERP-related projects, upgrades, implementations, and process improvements. - Assist with user training and adoption of business applications and system processes. - Microsoft 365 & IT Operations Support: - Assist with administration and support of Microsoft 365 services, including user management, licensing, Teams, SharePoint, and related business applications. - Serve as the primary escalation point for business application, ERP, and Microsoft 365-related support issues. - Work closely with the Help Desk Business Analyst to support end users and ensure timely issue resolution. - Support onboarding and offboarding activities related to business systems and user access. - Integrations, Automation & Vendor Coordination: - Coordinate and support business system integrations, including EDI and third-party platforms. - Identify opportunities for automation and operational efficiency improvements across systems and business processes. - Work with internal teams, offshore resources, consultants, and vendors to support ongoing technology initiatives. - Assist with troubleshooting integration and data flow issues between systems. - Operational & Strategic Support: - Partner with IT leadership and business stakeholders to support operational initiatives and long-term technology goals. - Help support acquisitions, system transitions, and business growth initiatives as needed. - Maintain documentation related to business systems, processes, configurations, and support procedures. - Stay current on application updates, features, and best practices to help improve system utilization and efficiency. - Technical Expertise & Development: - Strong working knowledge of ERP systems, preferably NetSuite, including administration, user support, workflows, reporting, and system configuration. - Experience supporting Microsoft 365 environments, including user administration, licensing, Teams, SharePoint, and related business applications. - Familiarity with business system integrations, EDI processes, and third-party application support. - Understanding business application troubleshooting, data flow validation, and issue resolution across multiple systems. - Experience working with reporting and analytics platforms such as Power BI or similar BI tools. - Ability to identify opportunities for process improvement, automation, and operational efficiency. - Working knowledge of SQL, reporting tools, or data analysis concepts is preferred. - Ability to coordinate with vendors, consultants, and technical resources to support ongoing projects and operational initiatives. Qualifications - Bachelor’s degree in Information Technology, Information Systems, Business Technology, Computer Science, or a related field preferred. Equivalent work experience may be considered in place of formal education. - 5+ years of experience supporting ERP systems, business applications, or IT operations. - Experience administering or supporting NetSuite ERP strongly preferred. - Experience supporting Microsoft 365 environments and business users. - Experience working with third-party vendors, consultants, and business application support. - Experience supporting ERP implementations, migrations, or acquisitions is a plus. - Experience with integrations, EDI, reporting platforms, or Power BI is a plus. Technical Skills - Strong troubleshooting and problem-solving skills across business applications and systems. - Working knowledge of Microsoft 365 administration, including Teams, SharePoint, and licensing management. - Familiarity with reporting, analytics, integrations, and operational support processes. - Ability to manage multiple priorities and support end users in a fast-paced environment. - Strong communication, organizational, and customer service skills. Location REMOTE