Role Description The Growth Operations Lead sits at the centre of Gatekeeper’s demand generation engine, owning campaign execution, marketing operations, and website performance. This is a highly hands-on role focused on building, launching, and optimising campaigns while ensuring our marketing infrastructure — particularly HubSpot — is structured, automated, and operating effectively. Working closely with the Head of Growth, RevOps, Product, and the wider Marketing team, you will ensure every lead is accurately captured, scored, routed, and tracked throughout the funnel. This role requires an AI-first mindset, where automation, tooling, and data-driven experimentation are prioritised to maximise efficiency and performance. Your success will ultimately be measured by your contribution to qualified pipeline generation, funnel efficiency, and the accuracy of marketing data and attribution. Key Responsibilities - Marketing Operations & HubSpot Management - Own HubSpot as the operational backbone of marketing, including properties, lifecycle stages, workflows, lead scoring, routing, consent management, and documentation. - Develop and maintain marketing automation, segmentation, and campaign orchestration to support pipeline growth. - Ensure database health through ongoing deduplication, data normalisation, suppression management, and compliance with GDPR. - Maintain accurate lifecycle definitions, routing logic, and pipeline structures to ensure reporting and forecasting integrity. - Paid Media & Campaign Execution - Plan, build, launch, and optimise paid campaigns across platforms including LinkedIn Ads, Google Ads, Meta, YouTube pre-roll, and geo-targeted campaigns. - Monitor campaign performance and reconcile advertising spend with pipeline contribution and revenue outcomes. - Continuously test creative, messaging, audiences, and targeting strategies to improve conversion rates and reduce CAC. - Experiment with emerging advertising formats including LLM-driven or contextual placements as they evolve. - Website Performance & Technical Marketing - Own the operational health of the website including structure, metadata, crawlability, schema markup, redirects, and performance. - Manage GTM implementation, GA4 configuration, conversion tracking, and event instrumentation. - Ensure the website is optimised for both human buyers and AI-driven discovery through structured data and machine-readable content. - Campaign Deployment & Email Marketing - Build and deploy landing pages, nurture journeys, and AI-assisted email campaigns aligned to target personas and buying stages. - Manage email marketing execution including segmentation, deliverability optimisation, and campaign reporting. - Run A/B testing across landing pages, CTAs, subject lines, forms, and lead capture flows to continuously improve conversion. - Experimentation, Reporting & AI Enablement - Leverage AI tools for audience research, campaign ideation, and performance analysis. - Build and maintain dashboards to track funnel performance, campaign contribution, and conversion efficiency. - Continuously evaluate new AI tools and automation opportunities to improve campaign performance and operational efficiency. Qualifications - Hands-on experience managing paid media campaigns across LinkedIn Ads, Google Ads, YouTube, and Meta. - Strong experience owning and administering HubSpot including objects, lifecycle stages, lead scoring, workflows, routing logic, and consent management. - Experience building and optimising landing pages, running email marketing campaigns, and executing A/B testing to improve conversion rates. - Solid understanding of website technical fundamentals including GTM, GA4, metadata, schema markup, crawlability, and redirects. - Strong analytical skills with the ability to measure funnel performance, identify conversion issues, and build performance dashboards. - An AI-first mindset, with experience leveraging tools and automation to accelerate execution and improve marketing performance. Personal Attributes - Curious and analytical, with a habit of digging into data to uncover insights. - Self-motivated with a strong sense of ownership and the ability to manage work independently. - Experiment-driven and comfortable testing new ideas quickly and learning from results. - Collaborative and able to build strong relationships across Marketing, Product, Sales, Customer Success, and RevOps. - Comfortable working in a fast-paced, high-growth SaaS environment. Nice to Have - Experience with enrichment or personalisation tooling such as Clay or similar account intelligence platforms. - Familiarity with how AI agents and LLMs consume web content and the role of structured data in discoverability. - Experience working in B2B SaaS targeting mid-market or enterprise buyers. Benefits - 100% remote working: no offices and no commute. - Generous paid vacation allowance. - Comprehensive benefits package including: - Private Medical & Dental cover. - GRSP matching (Canada) / Pension contributions (UK). - Employee Assistance Program. - Learning & Development opportunities for lifelong learners. - Technology: we provide everything you need to do your best work. - Gatekeeper for Good: Match funding to support non-profit organisations in your local community. - Gatekeeper retreats. Company Description Gatekeeper offers a diverse and multicultural working environment, currently spanning 15 countries. We respect each other’s differences and welcome candidates from all backgrounds. We live by our company vision and values. If these resonate with you, we would love to hear from you. Apply now to join Gatekeeper on our exciting journey of growth and innovation.

Title: Field Operations Coordinator Locations: Los Angeles, California (In-office Monday-Thursday, Remote Friday) The Company: Sunbit builds financial technology for real life. Our technology eases the stress of paying for life’s expenses by giving people more options on how and when they pay. Founded in 2016, Sunbit offers a next-generation, no-fee credit card that can be managed through a powerful mobile app, as well as a point-of-sale payment option available at more than 16,000 service locations, including 1 in 3 auto dealerships, optical practices, dentist offices, veterinary clinics, and specialty healthcare services. By introducing a flexible way to pay over time, we are proud of our ability to lift up service providers and retailers while helping consumers when necessary expenses arise... regardless of whether they were expected or unexpected. Sunbit was included on the 2022 Inc. 5000 list. The financial technology company has also been named as a Most Loved Workplace®, Best Point of Sale Company, and as a Top Fintech Startup by CB Insights. We use cutting-edge innovations in financial technology to bring leading data and features that allow individuals to be qualified instantly, making purchases at the point-of-sale fast, fair and easy for consumers from all walks of life. We create value focused on our core values; we work tirelessly to ensure that Sunbit becomes available to everyone, everywhere. The Role As we grow our organization, the Operations Coordinator is critically important to the high functioning of our organization. The Operations Coordinator will keep our CRM system up to date, support the operations team and is responsible for ensuring the smooth day-to-day operations of our accounts. What You’ll Be Doing: - Assist the operations team in scheduling activations, visits, day-to-day reporting, data entry, and data analytics - Assist in the creation and maintenance of field schedules across all Account Management teams - Create reports and maintain dashboards for users across the company - Update partner information when necessary, and managing internal & external communication regarding such changes - Develop strong cross-functional relationships with field teams to drive teamwork and support business objectives - Monitor, control and manage business operations to meet expectations and company goals. - Coordinate and manage project tasks to ensure project delivery within allotted timelines. - Identify problems in the operations process and resolve them in a quick and timely manner. - Follow standard operating procedures for efficient business operations. - Ensure compliance with company standards and procedures. Requirements What You’ll Bring: - Bachelor degree from accredited university - Proficient with Microsoft Office (especially Excel) and Salesforce. - Effective problem solving skills and impeccable organization - Proven ability to work collaboratively with others. - Excellent communication and time management skills The Perks: - Join one of LA’s fastest growing startups (2022), A Most Loved Workplace, and #576 on the 2023 Inc 5000 list - Mission driven + empowered + collaborative - Competitive pay and stock options - Health Insurance options including Medical, Dental, Vision, Life, EAP, FSA, & Maternity Leave - Newly added HSA and Pet Insurance - Casual Dress - Open door policy / Open office floor plan - Team based strategic planning + Team owned deliverables - Commuter Supplement for LA Office eligible employees - Monthly Lunches in LA HQ How We Pay: - We believe in paying fairly and equitably based on a number of factors including but not limited to previous experience, relevant work history, interview performance, geographical location, internal equity, and expected level of ownership - We are targeting an hourly rate of $25-27 hour for this role - This role will also be granted company equity via stock options Cultural Competencies for Success at Sunbit: - Serve others before self - Service oriented mindset - Own the impact - Strong organizational and time management skills with the ability to prioritize effectively - Connect genuinely - Engage and build strong relationships with key stakeholders and other teams across the organization. - Act fast - Thrive in a fast-paced environment while maintaining high level of support - Include always - Work closely with Account Management team and actively welcome peers within the organization - Innovate for good - Continuously help our internal team create efficient processes Sunbit is an Equal Opportunity Employer. We strive to provide a professional & welcoming workplace for all employees.

Title: Operations Exam Support Analyst Job Description: Job Level: Analyst Location: Charlotte, NC, US, 28202 Employment Type: Full Time Requisition ID: 7610 SMBC Group is a top-tier global financial group. Headquartered in Tokyo and with a 400-year history, SMBC Group offers a diverse range of financial services, including banking, leasing, securities, credit cards, and consumer finance. The Group has more than 130 offices and 80,000 employees worldwide in nearly 40 countries. Sumitomo Mitsui Financial Group, Inc. (SMFG) is the holding company of SMBC Group, which is one of the three largest banking groups in Japan. SMFG’s shares trade on the Tokyo, Nagoya, and New York (NYSE: SMFG) stock exchanges. In the Americas, SMBC Group has a presence in the US, Canada, Mexico, Brazil, Chile, Colombia, and Peru. Backed by the capital strength of SMBC Group and the value of its relationships in Asia, the Group offers a range of commercial and investment banking services to its corporate, institutional, and municipal clients. It connects a diverse client base to local markets and the organization’s extensive global network. The Group’s operating companies in the Americas include Sumitomo Mitsui Banking Corp. (SMBC), SMBC Nikko Securities America, Inc., SMBC Capital Markets, Inc., SMBC MANUBANK, JRI America, Inc., SMBC Leasing and Finance, Inc., Banco Sumitomo Mitsui Brasileiro S.A., and Sumitomo Mitsui Finance and Leasing Co., Ltd. Role Description The Operations Examination Support (OES) Team Analyst supports the centralized coordination of internal audits, external audits, and regulatory examinations across AD Operations business lines, including Settlement Operations (SOPS) and Treasury Operations (TROPS). The role assists with audit and examination request management, issue remediation tracking, MIS reporting, and ad hoc initiatives to ensure timely, accurate, and compliant responses in accordance with company standards. Scope of Responsibilities - Support one or more Operations verticals as part of the OES centralized function. - Support coordination and communication between Operations, Compliance, Internal Audit, regulators, and other stakeholders. - The role supports senior OES members who serve as primary points of contact for audits and examinations. - Responsibilities may expand based on departmental and regulatory requirements. Responsibilities - Coordinate and track information requests from regulators, internal audit, and external auditors. - Support examination lifecycle activities, including request tracking, follow-ups, and documentation management. - Support review of submitted documentation for completeness, accuracy, and alignment with request requirements prior to escalation. - Assist with issue management activities, including remediation tracking and closure documentation support. - Support the maintenance and use of examination, issue, and reporting tools, including centralized trackers and dashboards used by OES. - Provide MIS reporting assistance, including data collection, validation, reconciliations, and dashboard support related to exams, issues, and operational risk metrics. - Prepare management status updates and reporting materials upon request. - Support ad hoc projects and initiatives related to examination support, governance, reporting enhancements, and process improvements. - Ensure adherence to internal policies, procedures, and documentation standards. Qualifications and Skills - Strong organizational and coordination skills - Attention to detail and ability to manage multiple priorities - Data analysis, reconciliation, and reporting support experience preferred. - Proficiency in MS Office 365 and Power BI - Strong written and verbal communication skills Additional Requirements SMBC’s employees participate in a Hybrid workforce model that provides employees with an opportunity to work from home, as well as, from an SMBC office. SMBC requires that employees live within a reasonable commuting distance of their office location. Prospective candidates will learn more about their specific hybrid work schedule during their interview process. Hybrid work may not be permitted for certain roles, including, for example, certain FINRA-registered roles for which in-office attendance for the entire workweek is required. SMBC provides reasonable accommodations during candidacy for applicants with disabilities consistent with applicable federal, state, and local law. If you need a reasonable accommodation during the application process, please let us know

Treasury Operations Specialist Location: Westborough United States Req # 5716 Category Operations - Payment Operations Position Type Full Time Standard Working Hours Monday - Friday 8:00 AM - 5:00 PM Job Description: Overview The Treasury Operations Specialist provides operational support for cash management products and services within Payment Operations. This role serves as a centralized, end-to-end resource for cash management operations - handling all aspects of setup, configuration, validation, maintenance, and review across the full lifecycle of cash management services. Responsibilities include system configuration, account analysis, and periodic assessments, with a focus on accuracy, efficiency, and strong internal controls. The position partners closely with internal teams to ensure operational accuracy, strong controls, and efficient delivery of services. Responsibilities Client Setup, System Configuration & Testing - Execute cash management service implementations based on approved internal documentation - Configure and validate systems for services including online banking (OLB), ACH, wires, remote deposit capture (RDC), Positive Pay, REPO, bill pay, Corporate Draw Down Agreements, EDI, and other cash management services as needed. - Ensure all setups align with internal approvals, documentation, and product parameters Operational Support & Issue Resolution - Provide operational support, including setup, processing, posting, and issue resolution - Complete daily processing tasks as assigned - Be a subject-matter-expert (SME) for all products/services within the Cash Management realm - Partner with Cash Management Sales Support and internal teams to resolve errors, exception items, and cash management related issues - Research and escalate operational issues as appropriate, ensuring timely resolution - Maintain and update procedures; identify and recommend process improvements to enhance efficiency and reduce risk - Collaborate with management and business partners to monitor and track vendor issues as necessary Account Billing, Monitoring & Maintenance - Execute and maintain account analysis setups, including service codes, pricing, and earnings credit rates - Support billing processes, including external vendor billing integration, research and resolution of discrepancies - Conduct annual reviews of select cash management services, including service utilization, and system entitlements - Perform RDC and ACH limit monitoring and annual assessments - Annual WITS re-documentation & annual purge - Facilitate annual notice requirements for select services such as ACH and Repo Team Support - Support the development and cross-training of operations staff on cash management-related functions - Serve as a backup for Payment Operations staff for select products/processes - Assist with GL reconciliation, monthly reporting, user system access reviews, etc. Operational Insight & Reporting - Review large dollar charges and correct if needed - Provide operational insight to leadership regarding capacity, workflow constraints, and risk exposure - Quarterly ACH Reporting, including ACH Summary and Monthly Dashboard - Update wire metrics to dashboards - Track and report key operational metrics, including volumes, exceptions, and error rates - Identify trends and recommend improvements to processes, controls, or system utilization Risk Management, Compliance & Audit Support - Execute compliance-related checks, including OFAC screening, ACH and wire controls, and other required validations - Adhere to internal controls, security protocols, and segregation of duties - Support internal and external audits and examinations by providing documentation and responding to requests Requirements Education - High School Diploma is required - Some college is preferred Work Experience - 3+ years experience, preferably in cash management, deposit operations, or digital banking is required Additional Requirements - Solid understanding of cash management products (ACH, wires, RDC, Positive Pay, online banking) preferred. - Ability to manage multiple priorities in a deadline-driven environment. - Must be self-motivated and work well in a team. Ability to be successful in a fast-paced environment, have appropriate sense of urgency, and commitment to provide high level of customer service. - Must possess effective oral and written communication, highly organized with strong attention to detail, and sound analytical and problem-solving skills. - Must possess at least intermediate technology skills, including knowledge of MS Office. Proficiency with navigating multiple monitors, browser sessions, and applications simultaneously. - This position is eligible for hybrid remote work. - Must be able to work flexible hours on a rotating schedule. Expected Pay Range The expected annual pay range for this role is $45,122 to $74,451. The pay range is the salary we in good faith expect to pay for this role at the time of posting. Actual compensation paid may fluctuate higher or lower than the posted range and the range may be modified in the future due to several factors including, but not limited to, relevant experience, certifications, and qualifications, internal equity, adjustments to the requirements and responsibilities of the job, business needs, and economic and market data. EEO Statement Middlesex Savings Bank is an Equal Opportunity Employer/protected Veterans/Individuals with Disabilities