Treasury Operations Specialist Location: Westborough United States Req # 5716 Category Operations - Payment Operations Position Type Full Time Standard Working Hours Monday - Friday 8:00 AM - 5:00 PM Job Description: Overview The Treasury Operations Specialist provides operational support for cash management products and services within Payment Operations. This role serves as a centralized, end-to-end resource for cash management operations - handling all aspects of setup, configuration, validation, maintenance, and review across the full lifecycle of cash management services. Responsibilities include system configuration, account analysis, and periodic assessments, with a focus on accuracy, efficiency, and strong internal controls. The position partners closely with internal teams to ensure operational accuracy, strong controls, and efficient delivery of services. Responsibilities Client Setup, System Configuration & Testing - Execute cash management service implementations based on approved internal documentation - Configure and validate systems for services including online banking (OLB), ACH, wires, remote deposit capture (RDC), Positive Pay, REPO, bill pay, Corporate Draw Down Agreements, EDI, and other cash management services as needed. - Ensure all setups align with internal approvals, documentation, and product parameters Operational Support & Issue Resolution - Provide operational support, including setup, processing, posting, and issue resolution - Complete daily processing tasks as assigned - Be a subject-matter-expert (SME) for all products/services within the Cash Management realm - Partner with Cash Management Sales Support and internal teams to resolve errors, exception items, and cash management related issues - Research and escalate operational issues as appropriate, ensuring timely resolution - Maintain and update procedures; identify and recommend process improvements to enhance efficiency and reduce risk - Collaborate with management and business partners to monitor and track vendor issues as necessary Account Billing, Monitoring & Maintenance - Execute and maintain account analysis setups, including service codes, pricing, and earnings credit rates - Support billing processes, including external vendor billing integration, research and resolution of discrepancies - Conduct annual reviews of select cash management services, including service utilization, and system entitlements - Perform RDC and ACH limit monitoring and annual assessments - Annual WITS re-documentation & annual purge - Facilitate annual notice requirements for select services such as ACH and Repo Team Support - Support the development and cross-training of operations staff on cash management-related functions - Serve as a backup for Payment Operations staff for select products/processes - Assist with GL reconciliation, monthly reporting, user system access reviews, etc. Operational Insight & Reporting - Review large dollar charges and correct if needed - Provide operational insight to leadership regarding capacity, workflow constraints, and risk exposure - Quarterly ACH Reporting, including ACH Summary and Monthly Dashboard - Update wire metrics to dashboards - Track and report key operational metrics, including volumes, exceptions, and error rates - Identify trends and recommend improvements to processes, controls, or system utilization Risk Management, Compliance & Audit Support - Execute compliance-related checks, including OFAC screening, ACH and wire controls, and other required validations - Adhere to internal controls, security protocols, and segregation of duties - Support internal and external audits and examinations by providing documentation and responding to requests Requirements Education - High School Diploma is required - Some college is preferred Work Experience - 3+ years experience, preferably in cash management, deposit operations, or digital banking is required Additional Requirements - Solid understanding of cash management products (ACH, wires, RDC, Positive Pay, online banking) preferred. - Ability to manage multiple priorities in a deadline-driven environment. - Must be self-motivated and work well in a team. Ability to be successful in a fast-paced environment, have appropriate sense of urgency, and commitment to provide high level of customer service. - Must possess effective oral and written communication, highly organized with strong attention to detail, and sound analytical and problem-solving skills. - Must possess at least intermediate technology skills, including knowledge of MS Office. Proficiency with navigating multiple monitors, browser sessions, and applications simultaneously. - This position is eligible for hybrid remote work. - Must be able to work flexible hours on a rotating schedule. Expected Pay Range The expected annual pay range for this role is $45,122 to $74,451. The pay range is the salary we in good faith expect to pay for this role at the time of posting. Actual compensation paid may fluctuate higher or lower than the posted range and the range may be modified in the future due to several factors including, but not limited to, relevant experience, certifications, and qualifications, internal equity, adjustments to the requirements and responsibilities of the job, business needs, and economic and market data. EEO Statement Middlesex Savings Bank is an Equal Opportunity Employer/protected Veterans/Individuals with Disabilities

Title: Patient Access Specialist Sr Job Description: Description Location: UCHealth UCHlth Harmony Campus 2121, US:CO:Fort Collins Department: UCHlthMG HCOR Harmony-Cardiology Work Schedule: Full Time, 80.00 hours per pay period (2 weeks) Shift: Days This position has the potential of work-from-home 1 day per week after 3 month training. Pay: $19.67 - $25.57 / hour. Pay is dependent on applicant's relevant experience This position is a hybrid role requiring 2 days per week onsite and 3 days per week remote work. Summary: Schedules and registers patients. Obtains demographic information and performs related clerical functions. Responsibilities: Schedules appointments, follow-up appointments, and assigns appropriate length of visit per physician request. Provides instruction to patients regarding what to bring to the appointment, time of appointment and location of physician. Registers patients for medical care including laboratory, outpatient services, physician or other medical office. Pre-registers patients when needed. Collects and confirms complete patient demographics, current employer, emergency contact information, insurance and case-specific information such as referring physician. Verifies insurance eligibility for governmental insurance payors (i.e. Medicaid, Medicare, Tricare, etc.). May complete Medicare Secondary Payor Questionnaire for all Medicare eligible patients. Reviews patient accounts for outstanding balances and forwards to Accounting. Within scope of job, requires critical thinking skills, decisive judgement and the ability to work with minimal supervision. Must be able to work in a fast-paced environment and take appropriate action. Requirements: Employees are our number one asset. UCHealth promotes a culture that invests in professional success and personal well-being through a comprehensive total rewards program. * Recognition - Performance bonus: UCHealth offers a 3-Year Incentive Bonus to recognize employee contributions to our success in quality, patient experience, organizational growth, financial goals and tenure. The bonus accumulates annually each October and is paid out in October during the third year of employment. - Performance-based pay increase: The Annual Merit Pay Increase recognizes work performance that meets or consistently exceeds performance standards documented through UCHealth's established evaluation process and accounts for increased experience, skills and cost of living. - Market reviews: All UCHealth positions are reviewed annually to ensure UCHealth base pay aligns with market standards. Base pay rates are adjusted as needed to stay market competitive. Health and well-being - Medical, dental and vision coverage. - Access to 24/7 mental health and well-being support for employees and dependents. - Discounted gym memberships and fitness resources. - Free Care.com membership. - Voluntary benefits such as accident insurance, critical illness insurance, group legal plan, identity theft protection, pet insurance, auto and home insurance, and employee discount programs. - Time away from work: Paid time off (PTO), paid family and medical leave (inclusive of Colorado FAMLI), leaves of absence. - New employees receive an initial PTO load with first paycheck. - Employer-provided basic life and accidental death and dismemberment coverage with buy-up coverage options. - Employer-provided short-term disability and long-term disability with a buy-up coverage option. Retirement and savings - 403(b) plan with employer matching contribution. - Additional 457(b) plan may be available. - Flexible spending accounts for health care and dependent day care; health savings account available when enrolled in high-deductible (HD) medical plan. Education and career growth - UCHealth provides access to academic degrees and certificate programs to promote professional and personal growth. - Up to 100% of tuition, books and fees paid for by UCHealth for specific educational degrees. - Other programs may qualify for up to $10,000/year pre-paid by UCHealth or up to $5,250/year in the form of tuition reimbursement. - Access to LinkedIn Learning, which offers thousands of virtual courses and seminars, and internal professional development opportunities. - Employees have access to free assistance navigating the Public Service Loan Forgiveness program and submitting their federal student loans for forgiveness. - Eligibility for some programs is based on an employee's scheduled work hours. We improve lives. In big ways through learning, healing, and discovery. In small, personal ways through human connection. But in all ways, we improve lives. UCHealth always welcomes talent. This position will be open for a minimum of three days and until a top applicant is identified. UCHealth recognizes and appreciates the rich array of talents and perspectives that equal employment and diversity can offer our institution. As an equal opportunity employer, UCHealth is committed to making all employment decisions based on valid requirements. No applicant shall be discriminated against in any terms, conditions or privileges of employment or otherwise be discriminated against because of the individual's race, color, national origin, language, culture, ethnicity, age, religion, sex, disability, sexual orientation, gender, veteran status, socioeconomic status, or any other characteristic prohibited by federal, state, or local law. UCHealth does not discriminate against any qualified applicant with a disability as defined under the Americans with Disabilities Act and will make reasonable accommodations, when the do not impose an undue hardship on the organization. Who We Are (uchealth.org)

Title: Team Lead, Reinsurance Operations Location: Armonk, NY, US Kansas City, MO, US Job Description: We have an exciting opportunity for a team lead in reinsurance operations supporting Business Services (Treaty & Facultative), Claims Operations and Technical Accounting! About the Role This team lead position will have the opportunity to help develop a North America team to support the Canada Market Unit (MU) level reinsurance operations. Focusing on key operational metrics, you will drive performance and excellence, stakeholder engagement, and team development while ensuring strong governance, data quality, and service delivery. Key responsibilities include: - Manage capacity planning, resource allocation, and workload balancing. - Build strong partnerships with underwriting, finance, and claims stakeholders. - Identify and drive opportunities for digitization, automation, and process simplification. - Support the rollout and stabilization of new services and delivery models in North America. - Act as the escalation point for complex operational issues. - Foster a culture of accountability, inclusion, and continuous improvement. - Develop talent through coaching, performance management, and succession planning. - Maintain a strong control environment and audit ready operations, embedding sustainable remediation actions where required. This role requires leadership ability to both drive continuous improvement through data, analytics, and performance insights and collaborate with regional and global partners to align operating models and best practices. In this role you will also need strategic thinking abilities to translate objectives into effective operational execution and lead through change and transformation initiatives. About the Team This team will sit within the Business Operations North America department in the Property & Casualty (P&C) Reinsurance division. You'll be joining a collaborative, high-ownership team that values strong partnerships, clear accountability, and a continuous-improvement mindset. We work end-to-end across functions and locations, bringing structure, curiosity, and a practical focus on simplifying processes and delivering great service to our stakeholders. About You You have experience leading people and a strong operational mindset. You are comfortable balancing strategic oversight with hands on execution and bring structure to complex environments, challenge constructively, and lead with accountability. Additional requirements include: - University degree required; Business, Finance, Accounting, Insurance, or a related field preferred - 5+ years' experience in reinsurance or insurance operations - 2+ years' experience leading people successfully, preferably in operations or underwriting support teams within reinsurance, insurance, or financial services - Strong understanding of the reinsurance lifecycle and operational processes - Demonstrated ability to stabilize and scale service delivery while leading change - Successful track record owning KPIs, capacity planning, and service performance in a matrix, multi-location environment - Strong analytical, problem solving, and decision-making skills - Excellent communication and stakeholder management skills - Proficiency in Microsoft 365 tools (e.g., Excel, Power BI, PowerPoint) Our company uses a hybrid work model requiring at least three days in the office each week, with the option to work onsite full-time if preferred. This position is not eligible for full-time telework or visa sponsorship. The estimated base salary range for this position in Kansas City is $80,000 to $120,000 and for Armonk, NY is $88,000 to $132,000. The specific salary offered for this or any given role will take into account a number of factors including but not limited to job location, scope of role, qualifications, complexity/specialization/scarcity of talent, experience, education, and employer budget. At Swiss Re, we take a "total compensation approach" when making compensation decisions. This means that we consider all components of compensation in their totality (such as base pay, short-and long-term incentives, and benefits offered), in setting individual compensation. About Swiss Re Swiss Re is one of the world's leading providers of reinsurance, insurance and other forms of insurance-based risk transfer, working to make the world more resilient. We anticipate and manage a wide variety of risks, from natural catastrophes and climate change to cybercrime. Combining experience with creative thinking and cutting-edge expertise, we create new opportunities and solutions for our clients. This is possible thanks to the collaboration of more than 15,000 employees across the world. Our success depends on our ability to build an inclusive culture encouraging fresh perspectives and innovative thinking. We embrace a workplace where everyone has equal opportunities to thrive and develop professionally regardless of their age, gender, race, ethnicity, gender identity and/or expression, sexual orientation, physical or mental ability, skillset, thought or other characteristics. In our inclusive and flexible environment everyone can bring their authentic selves to work and their passion for sustainability. If you are an experienced professional returning to the workforce after a career break, we encourage you to apply for open positions that match your skills and experience. Swiss Re is an equal opportunity employer. It is our practice to recruit, hire and promote without regard to race, religion, color, national origin, sex, disability, age, pregnancy, sexual orientations, marital status, military status, or any other characteristic protected by law. Decisions on employment are solely based on an individual's qualifications for the position being filled. During the recruitment process, reasonable accommodations for disabilities are available upon request. If contacted for an interview, please inform the Recruiter/HR Professional of the accommodation needed. We may use AI-powered tools to support the review and evaluation of applications for this position. These tools provide additional insights to our recruitment teams, but all hiring decisions are carefully reviewed and made by people. To learn more about how we use AI in recruitment and how we handle your personal data, please review our Data Privacy Statement before applying. Keywords: Reference Code: 137923 Nearest Major Market: White Plains Nearest Secondary Market: New York City Job Segment: Operations Manager, Manager, Claims, HR, Operations, Management, Insurance, Human Resources

Title: WC Lost Time - Sr Consultant Casualty Claims - Southwest Location: Nevada, Utah, Colorado, Kansas, Missouri, Arizona, Oklahoma, Texas, and California United States Job Description: The Sr Consultant Casualty Claims is responsible for managing moderate to complex and high-value casualty claims with minimal supervision. This role requires advanced investigative and negotiation skills to effectively resolve disputes and handle escalated situations. The Consultant works closely with internal and external experts, including legal counsel and technical specialists, to ensure thorough claim evaluation and resolution. Key responsibilities include representing the company in various forums related to claims litigation, maintaining a high standard of professionalism, and ensuring compliance with regulatory and company standards. The role demands strategic thinking, sound judgment, and the ability to navigate sensitive and high-impact claim scenarios. IN THIS ROLE, YOU WILL: - Independently manage moderate to complex, high-value casualty claims, ensuring thorough analysis and resolution. Lead thorough investigations, assess coverage, and issue appropriate documentation including reservation of rights and coverage letters. Escalate issues as needed. - Identify opportunities to transfer risk and pursue subrogation. Proactively resolve disputes, deescalate sensitive situations, and ensure optimal claim outcomes through strategic negotiation and litigation management. - Ensure all claims activities comply with regulatory and company standards. Maintain accurate, detailed records and prepare comprehensive reports. Execute jurisdictional compliance requirements and support others in understanding regulatory obligations. - Set reserves, authorize payments, and make financial decisions within authority. Demonstrate strong financial acumen and contribute to reserving accuracy and efficiency. - Coordinate with internal and external stakeholders including legal, underwriting, vendors, and agents. Lead cross-functional meetings and communicate complex information clearly to diverse audiences. - Use advanced tools and analytics to identify trends, correct inconsistencies, and improve claims handling efficiency. Ensure proper data ingestion, labeling, and protection of personally identifiable information (PII). - Serve as a mentor to junior claim handlers, providing guidance on complex claims, compliance, and litigation processes. Support training initiatives and contribute to the development of best practices and educational materials. - Deliver empathetic, clear communication throughout the claims process. Educate claimants and stakeholders, affirm next steps, and ensure a positive customer experience. - Attend industry events and continuing education seminars to stay current with best practices, legal developments, and emerging trends. WHAT YOU NEED TO APPLY: - Bachelor’s degree preferred, or a combination of education and equivalent experience. Typically requires 5–10 years of claims handling experience. - Must possess or obtain and maintain appropriate state adjuster licenses and continuing education credits. - Skilled in negotiating complex claims and developing strategies to influence outcomes. Demonstrates sound judgment and decision-making on high-exposure cases, including litigation and compliance matters. - Communicates clearly and effectively in both verbal and written formats across a variety of situations. Selects appropriate communication channels and consistently demonstrates empathy toward all stakeholders. - Maintains comprehensive and organized claim records and prepares detailed reports summarizing findings and recommendations. - Highly organized with the ability to manage complex workflows and participate in project work. Demonstrates strong time management and desk management skills, and mentors others in these areas. - Makes informed decisions based on thorough analysis of complex issues. Evaluates risks and outcomes, acts independently within authority, and identifies patterns in claims to support resolution strategies. - Highly skilled in investigating complex cases and collaborating with internal and external experts. Coordinates closely with legal, underwriting, and other stakeholders to ensure thorough evaluation. - Possesses in-depth understanding of the regulatory environment and jurisdictional requirements. Handles complex compliance issues and mentors others on regulatory standards. - Provides exceptional, empathetic customer service. Effectively manages escalated claims and sensitive customer concerns with professionalism and clarity. - Ability to use a personal computer and other standard office equipment. - Ability to sit and/or stand for extended periods. - Required to work on-site as needed. - Ability to travel as necessary. - Ability to work in a fast paced, changing or stressful environment. - Ability to perform work in a noisy/loud work environment. - May be required to have and maintain sufficient home-based internet connection. This job posting provides cursory examples of some of the job duties associated with this position. The examples provided are not complete, and the position may entail other essential and job-related functions and responsibilities that employees will be required to perform. CAREER DEVELOPMENT: It’s not just a job, it’s a career, and we are here to support you every step of the way. We want you to be successful and fulfilled. Through on-the-job experiences, personalized coaching and our robust learning and development programs, we encourage you – at every level – to grow and develop. BENEFITS: We offer comprehensive benefits to help you be healthy, build financial security, and balance work and home life. At The Hanover, you’ll enjoy what you do and have the support you need to succeed. Benefits include: - Medical, dental, vision, life, and disability insurance - 401K with a company match - Tuition reimbursement - PTO - Company paid holidays - Flexible work arrangements - Cultural Awareness Day in support of IDE - On-site medical/wellness center (Worcester only) - Click here for the full list of Benefits EEO statement: The Hanover values diversity in the workplace and among our customers. The company provides equal opportunity for employment and promotion to all qualified employees and applicants on the basis of experience, training, education, and ability to do the available work without regard to race, religion, color, age, sex/gender, sexual orientation, national origin, gender identity, disability, marital status, veteran status, genetic information, ancestry or any other status protected by law. Job Details Job Family Claims - Adjusting Job Function Claims Pay Type Salary Hiring Min Rate 80,000 USD Hiring Max Rate 90,000 USD