Role Description We are seeking a highly collaborative and customer-focused Product Manager, UX to help drive the user experience strategy and execution across our cybersecurity platform. This role bridges Product Management, UX Design, Engineering, and Customer Success to create intuitive, scalable, and impactful experiences for security professionals. The ideal candidate understands how to simplify complex cybersecurity workflows into elegant user experiences while balancing business priorities, technical feasibility, and customer needs. You will play a key role in defining product requirements, user journeys, platform usability, and workflow optimization for enterprise security teams. This is an excellent opportunity for someone passionate about cybersecurity, human-centered design, and solving complex operational challenges for enterprise customers. Please note, as part of our interview process, we will be inviting successful finalists for an on-site interview to meet with our team. Responsibilities - Product Ownership: Drive a cohesive, intuitive, and persona-aware experience that scales across our growing product portfolio. - Partner with Product, Design, Engineering, and Security teams to define and deliver UX-focused product initiatives from concept through launch and ongoing optimization. - Intimately understand customer needs and conduct discovery sessions, usability studies, workflow analysis, and user interviews. - Translate complex technical security concepts into intuitive product experiences. - Advocate for accessibility, usability, scalability, and design consistency across the platform. - Measure & Improve: Define and monitor KPIs related to product usage, adoption metrics, time-to-value, user engagement, and drop-off. - Use qualitative and quantitative feedback to iterate and improve experiences. - Analyze customer feedback, usage analytics, support trends, and market insights to identify areas for improvement. - Execution: Create and maintain product requirements documents (PRDs), user stories, acceptance criteria, and workflow documentation. - Serve as the primary point of coordination across product, design, and engineering. - Drive roadmap prioritization for UX improvements, workflow automation, and customer experience enhancements. - Collaborate closely with UX/UI designers to develop wireframes, prototypes, and user flows. - Work with Engineering teams throughout Agile/Scrum development cycles. - Support go-to-market initiatives by partnering with Marketing, Sales Engineering, and Support teams. Qualifications - 5+ years of Product Management experience with cybersecurity technologies such as SIEM, SOAR, MDR, XDR, IAM, Cloud Security, Endpoint Security, or Vulnerability Management. - Strong understanding of UX principles, customer journey mapping, and user-centered design methodologies. - Experience working closely with UX/UI design teams and engineering organizations. - Ability to translate customer pain points into scalable product solutions. - Experience writing detailed product requirements and managing Agile development processes. - Deep domain expertise with enterprise security operations, SOC workflows, or cybersecurity platforms. - Strong analytical, communication, and stakeholder management skills. - Experience with product management and collaboration tools such as Jira, Confluence, Figma, Miro, Product board, or similar. - Bachelor’s degree in Business, Computer Science, Human-Computer Interaction, Design, or related field. Desired Skills - Customer empathy and design thinking mindset. - Experience with data visualization and dashboard usability. - Strong cross-functional leadership abilities. - Ability to thrive in fast-paced startup or high-growth environments. - Excellent presentation and storytelling skills. - Strategic thinking combined with execution focus. - Data-driven decision making. - Strong organizational and prioritization skills. Benefits - Pre-IPO Stock Options - Medical, Dental & Vision care - 401(k) - Life Insurance - Paid time off - Referral Program - Rewards and Recognition Program Compensation The base compensation range for this role is USD 120,000 - 215,000 per year. Total compensation includes bonus opportunity and equity, and will vary based on candidate location.

• Responsible for building digital journeys • Prototyping and evolving the design system • Focus on digital experiences and AI • Create flows and user journeys • Develop prototypes in Figma • Evolve and maintain the design system • Work alongside product and engineering teams • Ensure consistency and usability

Role Description Substack is looking for a Product Designer with “engineering characteristics.” By this we mean someone with interest in and experience with the implementation of user interfaces in code, particularly with LLMs. Key aspects of the role include: - Designing products, features, and interfaces from complex web dashboards to iOS and Android app surfaces. - Leveraging LLMs for prototyping and production, including pixel-fitting and bug-fixing. - Understanding the dynamics of product design in a startup environment. Responsibilities - Rapidly build context about disparate product areas, community dynamics, and industry norms. - Identify high-leverage opportunities and help make their pursuit practicable. - Design beautiful, usable, scalable interfaces and flows for various product zones. - Think holistically about the second-order effects on Substack as a product system. - Find ways to help creators and audiences build long-lasting, rewarding relationships. - Help diversify the kinds of creators Substack supports through novel media type support. - Shape the culture and processes of Design at Substack. Qualifications - All product design applications must link to or include a portfolio. - 3 years of experience designing software, especially with social networks or content systems. - High degree of competence with Figma. - High tolerance for uncertainty and ambiguity. - Interest in both independence and collaboration. Requirements - Portfolio demonstrating the capacity to craft design solutions. - Experience designing software interfaces. - Ability to work in uncertain and ambiguous environments. - Comfortable with both independent and collaborative work modes. Preferences - Technical abilities, including coding skills, strong front-end skills, and experience with TypeScript and React. - Experience with SwiftUI capabilities. - Use of LLMs to enhance workflows. - SF Bay Area or NYC-based candidates preferred for direct collaboration. Benefits - Market-competitive salary range of $150K - $215K / year (USD). - Equity for all full-time roles. - Exceptional benefits.

• Prototype in Figma • Act as a bridge between design and engineering by using AI-assisted design & prototyping tools to accelerate ideation and delivery • Maintain prototype work in a repo (clear structure, runnable setup, repeatable demos) • Ensure prototypes include keyboard basics, semantic structure, and responsive layouts • Use a text-to-code tool to generate a starting point, then edit and improve the output • Iterate quickly based on feedback and evolving requirements • Contribute to problem framing, IA, and research synthesis as teams define the new experience • Plan and run lightweight usability sessions, then adjust prototypes based on findings • Use internal shadcn-based components and keep UI consistent with WEX standards