• Perform comprehensive triage of referrals and medical records to determine urgency, risk, and appropriate care pathway • Deliver telephone and video triage assessments using internal policies and clinical best practice • Identify exclusions, contraindications, and safeguarding concerns, escalating in line with Montu policy and national guidance • Maintain accurate, timely clinical records • Signpost, refer, and escalate internally and externally as required • Contribute to or lead pathway audits, SOP development, and outcome measurement • Support the creation of patient education materials and digital triage tools • Champion clinical governance, incident reporting, and continuous improvement • Play an active role in developing the physiotherapy function across the business

Title: Kidney Care Specialist Location: Shreveport, LA, USA Job Description: PURPOSE AND SCOPE: The Kidney Care Engagement Specialist creates a supportive, engaging virtual environment for individuals impacted by Chronic Kidney Disease (CKD) and End Stage Renal Disease (ESRD). Under the direction of the Manager of Engagement Specialists, this role provides one‑to‑one support and facilitates small‑group discussions to help participants understand kidney care pathways, available education and treatment options, and how to navigate next steps in their care journey. The specialist engages participants through inbound and outbound outreach, virtual group interactions, and ongoing follow‑up. Working collaboratively with Kidney Care Specialist and referral partners, the specialist ensures seamless communication, care coordination, and participant follow‑through across the kidney care continuum. By delivering empathetic communication, high‑quality discussions, and consistent virtual engagement, this role enhances patient readiness, strengthens awareness of home therapy options, and contributes to an improved overall participant experience. The Kidney Care Engagement Specialist supports Fresenius Medical Care’s mission, vision, and values by promoting informed decision‑making and facilitating smoother transitions throughout the kidney care ecosystem. PRINCIPAL DUTIES AND RESPONSIBILITIES: Outreach, Lead Engagement & Individual Support • Initiate timely outreach to individuals referred through multiple sources, including website referrals, care teams, clinics, nephrology offices, and digital channels. • Monitor and manage the website chat function, responding to inquiries with clear, accurate information and guidance. • Conduct supportive phone conversations to answer questions, clarify kidney care concepts, and connect individuals to appropriate programs, classes, and resources. • Listen to individual needs, concerns, and readiness indicators to provide personalized recommendations for education or next steps. • Provide empathetic, actionable support for individuals who may be newly diagnosed, overwhelmed, or uncertain where to begin. • Maintain consistent communication patterns to help reduce care barriers and crisis starts across the kidney disease continuum. Virtual Group Facilitation • Lead scheduled virtual small group sessions (45–60 minutes) using approved content and discussion frameworks. • Create an inclusive, safe environment that encourages participant interaction, questions, and shared experiences. • Support discussion on kidney disease progression, dialysis modalities, home therapies, permanent access placement, and available support resources. • Facilitate conversations about Chronic Kidney Disease, Dialysis Treatment Options and Resources to support an individual's Kidney Disease Journey • Apply motivational interviewing and patient centered communication strategies to support participant understanding. • Create an engaging, supportive virtual environment that encourages patient participation and understanding. Participant Engagement & Follow Up • Reinforce session concepts and guide participants toward next steps, including additional session enrollment, resource needs, post class review, and connecting with a Kidney Care Specialist for follow up. • Re-engage participants who miss sessions with reenrollment options and follow-up materials. • Support referral generation and conversion by reinforcing education, identifying patient readiness, and guiding next steps in collaboration with Kidney Care Specialist, care teams and other referral sources. • Document participant attendance, engagement details, and relevant next steps in CRM with accuracy and timeliness. • Provide hand-offs to Kidney Care Specialist to ensure seamless hand-offs, alignment on patient status, and closure of care gaps • Notify referral sources of session attendance, if applicable. Compliance, Documentation, Quality & Program Development • Document all interactions following organizational standards, privacy requirements, and compliance policies. • Ensure all facilitation aligns with approved content and role scope. • Maintain confidentiality and adhere to regulatory and organizational guidelines. • Participate in team meetings, training, and competency development supporting the broader Kidney Care Advocate Organization initiatives. • Communicate patient participation, engagement outcomes, and next steps to appropriate stakeholders, including referral sources when applicable. • Partner with Engagement Specialists and Leadership to identify opportunities to improve workflows, referral efficiency, and patient experience. PHYSICAL DEMANDS AND WORKING CONDITIONS: • Fully remote; requires reliable internet and ability to work across varied virtual class times (Monday Saturday). • The position requires frequent prolonged periods of working at a computer. • Assignment may include early morning, evening, or weekend session rotation based on program scheduling needs. • Requires proficiency with virtual meeting platforms, documentation systems, and Microsoft 365 tools. • May require travel to regional, business unit, and corporate meetings. SUPERVISION: • No direct supervisory responsibilities. • Works under the guidance of Kidney Care leadership and in close collaboration with clinical and operational teams. EDUCATION AND REQUIRED CREDENTIALS: • High School diploma or G.E.D. required; 2-5 years clinical background preferred • 2-5 years’ experience in group facilitation, coaching, counseling, patient support, education, or related fields. • Prior experience working with individuals managing chronic conditions is preferred. • College degree preferred EXPERIENCE AND SKILLS: • Strong virtual facilitation and communication skills, with the ability to build rapport quickly in a remote environment. • Comfortable guiding diverse groups through structured conversation and discussion-based learning. • High level of emotional intelligence and demonstrated ability to relate to persons of all ages and diverse backgrounds, skills, knowledge levels and abilities. • Familiarity with kidney disease, dialysis modalities, and care pathways (training provided). 2 • Experience supporting referrals through excellent organization, follow-up workflows, or care coordination preferred. • Effective collaborator with clinical and nonclinical partners across multiple regions and time zones. • Ability to work autonomously but collaboratively on a team • Proficiency with virtual meeting platforms, CRM systems, and Microsoft 365 tools. EO/AA EMPLOYER: • Fresenius Medical Care North America is an Equal Opportunity/Affirmative Action Employer. Minorities/Females/Veterans/Disability/Sexual Orientation/Gender Identity. • Fresenius Medical Care North America maintains a drug-free workplace in accordance with applicable federal and state laws. PURPOSE AND SCOPE: The Kidney Care Specialist (KCS) supports patients with Chronic Kidney Disease (CKD) and End Stage Renal Disease (ESRD) by driving early education adoption, care navigation, and engagement through a combination of field-based physician and community outreach and virtual patient support. This role bridges the gap between diagnosis and informed treatment choice, ensuring patients receive timely, consistent education and support across the kidney care continuum. Deployment may vary by market need and may include field-based, virtual, or hybrid responsibilities. PRINCIPAL DUTIES AND RESPONSIBILITIES: - Provide virtual care navigation to CKD and ESRD patients regarding kidney disease progression, treatment options (including home modalities and transplantation), and self-management strategies using approved digital platforms. - Conduct scheduled and on-demand virtual or in-person patient interactions (video, phone, and electronic communication) to assess patient needs, readiness, barriers, and preferences. - Collaborate with nephrologists, advanced practice providers, care teams, and internal partners to support coordinated patient care and appropriate referrals. - Build and maintain strong working relationships with nephrologists, advanced practice providers, clinical managers, care coordinators, and practice staff to support aligned Kidney Care Advocate and value-based care objectives. - Partner with internal stakeholders (KCA leadership, Value Based Care Health teams, operations, clinical, and market development) to ensure consistent messaging, coordinated workflows, and patient follow-through. - Serve as a trusted resource to referring practices by providing timely communication, education updates, and patient status as appropriate - Document patient interactions, education provided, and outcomes accurately and timely in designated systems (e.g., Salesforce, EMR, or other approved platforms). - Support referral workflows by ensuring patients are appropriately educated, tracked, and followed through the kidney care continuum. - Utilize virtual tools, dashboards, and reports to track patient engagement, outcomes, and program performance, escalating concerns as appropriate. - Participate in the development, evaluation, and continuous improvement of virtual education materials, documentation, and on-demand content. - Maintain up-to-date knowledge of kidney disease, treatment modalities, and Fresenius Kidney Care programs to ensure consistent, compliant education. - Identify patient barriers to care (social, logistical, educational) and connect patients with appropriate internal or external resources. - Support quality, safety, and compliance initiatives by adhering to all regulatory, privacy, and documentation standards. - Participate in team meetings, training sessions, and performance reviews as required. - Support patients longitudinally, reinforcing education, and navigating next steps in collaboration with the care team. - Perform other related duties as assigned. PHYSICAL DEMANDS AND WORKING CONDITIONS: - Role may be field-based, virtual, or hybrid depending on market needs. - Field-based roles may require extensive local or regional travel. - Valid driver’s license with reliable transportation and the ability to travel extensively within the assigned market.  - Travel to regional business units, corporate meetings, and on-site training will be required.   - Extensive regional travel to physician groups, healthcare locations, and associate home base.   - Must be willing to work occasionally in the evening and weekends, as needed.  - Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.   - Prolonged periods of sitting and computer use. - Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. SUPERVISION: - No direct supervisory responsibilities. - Works under the guidance of Kidney Care leadership and in close collaboration with clinical and operational teams. EDUCATION AND REQUIRED CREDENTIALS: - High School diploma or G.E.D. required; 3-5 years clinical background preferred - Relevant licensure or certification preferred, as applicable. EXPERIENCE AND SKILLS: - Minimum 1-3 years of experience in kidney care, chronic disease management, or related healthcare fields. - Experience working with CKD, ESRD, dialysis, or chronic disease populations preferred. - Prior experience delivering virtual or telephonic patient education is strongly preferred. - Strong communication skills with the ability to explain complex clinical concepts in a clear, patient-friendly manner. - Demonstrated ability to engage patients remotely and build trust in a virtual environment. - Strong organizational and time-management skills with the ability to manage a virtual caseload. - Proficiency in Microsoft Office applications and experience with CRM systems (e.g., Salesforce) and/or EMRs. - Excellent verbal and written communication and presentation skills. - Comfort with digital platforms, virtual meeting tools, and data-driven workflows. - Valid driver’s license with reliable transportation and the ability to travel within the assigned market. - Ability to work autonomously but collaboratively on a team Fresenius Medical Care is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sexual orientation, gender identity, parental status, national origin, age, disability, military service, or other non-merit-based factors

Role Description The Senior Medical Science Liaison (MSL) role is the field-based medical/scientific expert for the company, focusing on engagement with healthcare providers to provide fair/balanced education on investigational products, understanding the evolving therapeutic landscape, and supporting research collaborations across the portfolio. We are building our Field Medical team and are open to hiring in multiple territories for qualified candidates. Responsibilities - Identifies, establishes, and maintains collaborative relationships with key investigators, institutions, groups, and consortia in disease state areas of strategic focus for the company. - Provides education to the medical community on the company’s investigational products and disease areas of focus. - Increases company visibility and enhances professional interaction with current and future oncology leaders. - Participates in medical education for healthcare professionals, including formulary (P&T) committees, through presentations at appropriate venues. - Works with the appropriate departments/personnel at clinical sites to ensure required education and training are provided as needed. - Identifies clinical research opportunities that are consistent with company objectives. - Is the primary territory contact for the investigator-initiated research program, facilitating the process from concept submission through publication. - Identifies and communicates key clinical and research insights from oncology leaders to help shape company research. - Maintains a high level of clinical and scientific expertise through ongoing training and self-education, including attendance of relevant conferences, scientific workshops, and review of key publications. - Gathers and disseminates competitive intelligence in a compliant manner. - Takes advantage of opportunities to mentor other MSL team members, and actively contributes to cross-functional Medical Affairs team. - Effectively executes administrative aspects of regional field activities. - Substantively contributes to, and provides medical leadership for internal cross-functional programs/projects. - Provides responses to unsolicited requests for medical information, often in direct collaboration with Medical Information Services personnel. - Completes accurate and timely reports, project plans, and required documentation requests. - Substantively contributes to scientific publication planning, slide-deck development, training initiatives, and the development/implementation of a Medical Strategy Plan. - Leads national level priority projects or cross-functional initiatives on behalf of Medical Affairs. - Leads interactions for specific select priority projects with external collaborators or groups. - Coordinates with MA Training for identifying or delivering advanced training initiatives. Qualifications - Minimum five (5) years in Pharmaceutical Industry Medical Affairs as MSL/Sr. MSL. Candidates with solid tumor experience preferred. - An advanced degree (M.D., Ph.D. or Pharm.D.) is required with prior experience in the biotech/pharmaceutical or healthcare education environment. - Ability to travel up to 65% of the time: As this is a customer-facing position, and the geographic territory expected to be covered is large, the candidate's availability for frequent travel is of paramount importance for professional and programmatic success. - Knowledge of treatment guidelines (NCCN, ASCO, ESMO, etc.), clinical research processes, FDA regulations, CMS reimbursement coverage process, and OIG guidelines. - Knowledge or experience in head and neck tumors/solid tumors is a plus. - Must have the ability to network and partner with important external customers, including medical thought leaders, academic institutions, large group practices, NCI Cooperative Group leadership and members, medical directors of medical groups or insurance carriers, as well as pharmacy directors. - Must be highly articulate and self-confident during formal and informal presentations; able to convey complex, scientific ideas fluently to any audience. Travel - Approximately 60-70% domestic travel is required. Company Description Bicara Therapeutics is a clinical-stage biotech company pioneering bifunctional antibodies for targeted tumor modulation. Founded in 2020, we've built a global team of over 100 employees headquartered in Boston, with a clear focus on advancing our lead asset, ficerafusp alfa, or FICERA - a potentially first-in-class bifunctional EGFR-directed antibody combined with a TGF-β ligand trap. Our innovative approach combines tumor-targeting with tumor modulation, where one arm localizes to the tumor while the other serves as a modulator, designed to deliver superior efficacy, improved safety, and enhanced durability directly at the tumor site. FICERA specifically addresses a key challenge in solid tumor treatment by enabling immune cell penetration into tumors, reducing fibrosis and immunosuppression while reversing TGF-β-driven resistance mechanisms - ultimately designed to drive the deep, durable responses that may translate into better outcomes and survival for patients. For more information, please visit www.bicara.com . Here at Bicara, we believe in building diverse teams and cultivating a culture where all voices are included. We encourage people from all backgrounds to apply. Bicara Therapeutics is an equal opportunity employer and will not discriminate against any employee or applicant on the basis of age, color, disability, gender, national origin, race, religion, sexual orientation, veteran status, or any classification protected by federal, state, or local law.

Role Description This is a remote clinical role sitting at the heart of the patient journey at Montu. As a New Patient Nurse, you will be the first clinical point of contact for patients seeking cannabis-based medical treatment. You will conduct structured video consultations to gather medical histories, assess suitability, and determine whether a patient is ready to progress to one of our consultants. This role does not include prescribing or treatment delivery. What it does include is complex clinical decision-making, a fast-moving caseload, and patients who have often tried everything else before reaching us. You will need to be confident working autonomously, comfortable in a fully remote environment, and genuinely invested in getting the right outcome for every patient. If you are looking for a quiet life, this is not the role for you. If you want to do meaningful clinical work from home and be part of a growing team that is changing how patients access medicine, it is. This is a full time role, working 40 hours per week. You will be required to work 1 Saturday per month, for which a day in lieu will be provided. This role is fully remote. Responsibilities - Conducting video-based pre-assessment consultations with prospective patients - Taking detailed medical histories including current medications, relevant family history, and prior treatment - Assessing patient suitability for referral to Montu's clinical consultants - Maintaining accurate, confidential patient records - Guiding patients clearly through the onboarding process and answering clinical questions appropriately - Escalating safeguarding concerns and contraindications in line with Montu policy and national guidance Qualifications - NMC-registered Nurse with a minimum of 5 years post-registration clinical experience - UK-based nursing degree or equivalent qualification - Confident autonomous decision-maker with strong clinical reasoning - Clear and effective communicator, both written and verbal - Comfortable working in a fully remote, tech-enabled environment including video platforms and EMRs - Sound understanding of safeguarding, GDPR, and clinical governance Requirements - Experience in telehealth or remote patient consultations (Desirable) - Background in pain management, cannabis-based medicinal products, or complementary therapies (Desirable) - Experience in a fast-paced or high-volume clinical setting (Desirable)