Cantourage UK

• Perform comprehensive triage of referrals and medical records to determine urgency, risk, and appropriate care pathway • Deliver telephone and video triage assessments using internal policies and clinical best practice • Identify exclusions, contraindications, and safeguarding concerns, escalating in line with Montu policy and national guidance • Maintain accurate, timely clinical records • Signpost, refer, and escalate internally and externally as required • Contribute to or lead pathway audits, SOP development, and outcome measurement • Support the creation of patient education materials and digital triage tools • Champion clinical governance, incident reporting, and continuous improvement • Play an active role in developing the physiotherapy function across the business

• Own and execute the website development and optimisation strategy aligned with business and growth goals • Build, maintain, and optimise website pages and templates using Webflow and Wix • Develop scalable components and implement custom code (HTML, CSS, JavaScript) where required • Collaborate with cross-functional teams to deliver a consistent, high-performing user experience • Act as the technical owner for all website initiatives, ensuring best-in-class web standards • Translate marketing, product, and brand initiatives into seamless on-site user journeys • Implement and manage conversion rate optimisation (CRO) initiatives, including A/B and multivariate testing • Monitor site performance and user behaviour using tools such as Google Analytics, Hotjar, and other analytics platforms • Apply SEO best practices across site structure, metadata, and technical implementation • Ensure mobile-first design, accessibility standards, and page speed optimisation across all platforms • Identify opportunities to improve conversion funnels, lead generation, upselling, and cross-selling • Conduct usability testing and incorporate data-driven improvements to continuously optimise the user experience • Collaborate with content, SEO, CRM, and paid media teams to ensure landing pages and campaigns perform effectively • Thrive in a fast-paced, high-growth environment, where testing, iteration, and innovation drive results

• Design, architect, and build performant, scalable applications using modern web technologies. • Manage and enhance cloud infrastructure (AWS/GCP) for security, scalability, and reliability. • Own solutions end-to-end – from gathering requirements with end-users, to delivery, monitoring, and continuous improvement. • Collaborate closely with a cross-functional team on projects that transform how we deliver care. • Leveraging AI to drive efficiency, build scalable solutions but underpinning that with your human expertise to ensure excellence throughout our codebase. • Work across a variety of projects such as inventory management, Chatbot roll out, Customer Self Service, and many more

• Your role as **Customer Service Agent** is the heart of our customer relationships in Germany. • End-to-end customer support: Be the first point of contact for our pharmacy customers (B2B) and support them from onboarding and the first order through to a long-term partnership. • Order management: You are responsible for ensuring orders are processed smoothly, monitoring delivery status, and making sure our products arrive safely and on time with our partners. • Problem resolution: In case of delivery delays, complaints, or complex inquiries, you respond proactively, solution-focused, and always with the highest service quality. • Cross-functional collaboration: You work closely with our logistics, sales, and compliance teams to continuously optimize our processes. • Data management: You document all customer interactions precisely in our ticketing system and ensure excellent data quality.

• Betreuung eines Portfolios von hochkarätigen Apotheken und Kliniken. • Aufbau langfristiger, vertrauensbasierter Beziehungen zu wichtigen Stakeholdern. • Führen von fundierten Gesprächen über Geschäftsmöglichkeiten und das Produktportfolio. • Identifizierung von Upselling-, Cross-Selling- und Expansionsmöglichkeiten. • Akquise neuer High-Potential-Accounts und Erweiterung der Marktpräsenz von Montu. • Unterstützung von Apotheken bei der Optimierung ihrer Betriebsabläufe im Bereich medizinisches Cannabis. • Enge Beobachtung von Wettbewerbsaktivitäten und Marktveränderungen. • Weitergabe von Markterkenntnissen an das Sales Leadership zur Gestaltung der kommerziellen Strategie. • Durchführung regelmäßiger persönlicher Kundenbesuche (ca. 40–60 %).

• New customer acquisition and territory development • Management of B2B pharmacy customers • Increase order frequency and optimize product mix • Communicate product insights and operational advantages • Conduct regular customer visits with clear commercial objectives • Close collaboration with Customer Service and Key Account Management

• Provide high quality care for patients seeking medical cannabis treatment. • Conduct patient consultations, including assessment and ongoing management. • Engage in clinical outcome data collection to support evidence based practices. • Contribute to clinical governance and maintain robust patient care standards. • Collaborate effectively within a multidisciplinary team, including nurses and pharmacists. • Participate in ongoing training and professional development, including bespoke specialist training in cannabis based medicines (CBMPs).

• Develop and execute a B2B marketing strategy that builds awareness of Montu Therapeutics among pharmacies, prescribers, and healthcare professionals • Own brand and product marketing, ensuring messaging is clear, differentiated, and aligned with our broader brand identity • Create and manage a consistent, compelling email marketing programme to nurture leads, communicate updates, and keep partners engaged • Establish pharmacy-facing web presence to promote Montu’s brand and product portfolio • Build sales enablement materials - including decks, one-pagers, case studies, and FAQs - that equip the sales team with everything they need to tell the Montu story convincingly • Work autonomously to plan and deliver campaigns end-to-end, from brief through to execution and reporting • Drive pharmacy awareness initiatives so that the right dispensing and prescribing partners are informed about Montu Therapeutic’s products and services • Collaborate with the commercial and clinical teams to develop content that is accurate, engaging, and appropriate for a regulated healthcare audience • Track and report on B2B marketing performance, using data to iterate and improve campaigns over time • Represent Montu Therapeutics at relevant industry events, trade shows, and partner meetings where appropriate

• Design, architect, and build performant, scalable applications using modern web technologies. • Manage and enhance cloud infrastructure (AWS/GCP) for security, scalability, and reliability. • Own solutions end-to-end – from gathering requirements with end-users, to delivery, monitoring, and continuous improvement. • Collaborate closely with a cross-functional team on projects that transform how we deliver care. • Leveraging AI to drive efficiency, build scalable solutions but underpinning that with your human expertise to ensure excellence throughout our codebase.

• Provide high quality care for patients seeking medical cannabis treatment. • Conduct patient consultations, including assessment and ongoing management. • Engage in clinical outcome data collection to support evidence based practices. • Contribute to clinical governance and maintain robust patient care standards. • Collaborate effectively within a multidisciplinary team, including nurses and pharmacists. • Participate in ongoing training and professional development, including bespoke specialist training in cannabis based medicines (CBMPs).