• Put customers first by understanding their challenges and identifying effective technical solutions • Support customer applications involving pneumatics, fieldbus systems, I/O, and electric actuation • Provide hands‑on support during startup and commissioning of new applications • Create and deliver engaging product and solution demonstrations • Present technical workshops to customers and formal training courses to Emerson teams • Conduct plant tours, site inspections, and customer visits • Interpret pneumatic circuits from schematics and diagrams • Provide on‑site emergency technical support when required • Attend and support tradeshows, industry events, and customer engagements • Assist customers in modernizing from older, legacy products and systems • Write technical articles, application notes, and contribute to the product knowledge base • Serve as a subject matter expert on customer support cases • Design, assemble, test, and simulate systems to diagnose and resolve reported product issues • Collaborate with marketing, product management, engineering, sales, production, and quality teams • Utilize Salesforce.com‑based tools for activity tracking and reporting

Role Description Are you someone who thrives on solving problems in creative ways and takes pride in getting every detail just right? We’re looking for a curious and resourceful individual to join our team in a fast-paced, collaborative environment where your work directly helps deliver customized HVAC solutions to an established client base across Canada and the United States. In this role, you’ll go beyond the limits of our in-house software by manually editing and refining PDFs to reflect unique customer requirements, working closely with a hybrid team based in Vancouver, Toronto, and Gaspé. This is not a sales role and involves no cold calling or HVAC system design—instead, it’s a customer-focused position where your attention to detail, organization, and ability to think outside the box will make a real impact. If you enjoy turning complex requests into clear, accurate results and want to be part of a supportive team that values precision and creativity, this could be the perfect fit for you. Key Responsibilities - HVAC System Optimization & Technical Support: - Analyze project requirements and prepare documentation, calculations, and performance data using various software tools. - Apply HVAC design principles to real-world customer projects. - Support the development and optimization of HVAC solutions using psychrometric charts and ASHRAE standards. - Customer & Stakeholder Collaboration: - Work closely with customers to recommend suitable products, features, and accessories for their projects. - Act as a technical liaison between customers and internal teams, including Sales, Production, and Applications. - Provide timely and accurate technical support to ensure smooth project execution. - Product Knowledge & Communication: - Develop a strong understanding of Oxygen8 products and clearly explain technical concepts to customers. - Stay up to date on product changes and updates and share accurate information with customers and internal teams. - Prepare clear and well-structured technical documents for customers and internal stakeholders. - Process Improvement & Industry Engagement: - Create, document, and maintain standard operating procedures (SOPs). - Represent Oxygen8 at industry events, trade shows, or webinars as needed. - Support continuous improvement through knowledge sharing and documentation. Qualifications - Bachelor’s degree or diploma in Engineering, HVAC Technology, or a related field. - 3+ years of experience working in the HVAC industry. - Strong knowledge of psychrometric chart and ASHRAE standards, and DOAS units. - Ability to apply technical knowledge to practical, customer-facing solutions. Core Skills & Competencies - Strong written and verbal communication skills. - Ability to explain technical information in a clear and simple way to different audiences. - Strong organizational and time-management skills, with the ability to manage multiple priorities. - Customer-focused mindset with a commitment to meeting project deadlines. - Ability to work independently while knowing when to ask for support. - Positive attitude with strong collaboration and interpersonal skills. Nice to Haves - Professional certifications such as LEED, CEM, or PH. - Ability and willingness to travel within Canada and the United States. - French language proficiency is an asset. Benefits - Company Team Building Events. - Employee Stock Option Plan. - Health and Dental Benefit Coverage from day 1. - 3 Weeks Paid Vacation. - Paid Volunteer Day. - Personal Development and Training Opportunities. Annual Salary $65,000 to $75,000 based on experience. Location This position is open to remote candidates. Candidates located near our Toronto or Vancouver offices are preferred, as there may be opportunities for in-person collaboration.

• Administer, maintain, and optimize cloud-hosted application instances across Azure environments. • Deploy and manage both web-based and desktop-based applications, including application delivery via Azure Virtual Desktop (AVD). • Design, implement, and maintain integration workflows between SaaS platforms, VM-hosted applications, and third‑party APIs. • Monitor application and infrastructure health, performance, and usage; proactively identify, troubleshoot, and resolve operational issues. • Manage application and infrastructure configurations, including patching, updates, version control, and security/compliance enforcement. • Implement automation for deployment, configuration management, and operational tasks using DevOps best practices. • Evaluate and recommend tools, technologies, and process improvements that enhance operational efficiency, reliability, and scalability. • Other duties as assigned

• As a Sr. Application Engineer, you will serve as a key contributor to the development and expansion of Ascender Pro and other internal application projects. • You will take ownership of engineering work across both frontend and backend systems, building and shipping features at a high velocity. • Design, develop, and maintain application features using Python (backend) and React/TypeScript (frontend). • Contribute to additional projects built in Go as needed. • Leverage AI-assisted development tools effectively while maintaining the judgment to validate and correct AI-generated output. • Collaborate closely with the existing engineering team to ship production-quality code at a fast pace. • Participate in architecture decisions and help define best practices for the application stack. • Troubleshoot, debug, and resolve issues across the full stack. • Support other internal engineering initiatives as bandwidth allows.