Senior Manager, Design Foster City, CA Product – Experience Design / Full-time / Hybrid The Zoox Design Team is a collective of visionaries and makers who believe in the transformative power of exceptional design. Our focus is on advancing mobility for all through cutting-edge technology, thoughtful design, service, and brand values. We are driven by a commitment to balance and harmony, aiming to delight individuals while making a meaningful impact on society as a whole. By joining our team, you’ll contribute to shaping the future of Zoox autonomous mobility by embracing these guiding principles. As the Sr. Manager of Design, you will lead multiple teams of talented designers including Customer Experience Design, as well as Operational Tools & Service Design. Our operational and internal tools require your leadership in creativity, analytical, visualization, and prototyping skills, and knowledge of user-facing solutions to build internal tools that assist and accelerate our operations teams in running the service. For our experience and service design domains, you will lead the teams to build the best product experiences, launch innovative features, and do so with a customer-centered approach. - Lead the evolution of the end-to-end rider journey, ensuring a cohesive experience across digital and physical touchpoints. - Evangelize design strategy to executive leadership and cross-functional partners  - Foster a human-centered design culture that is data-driven, iterative, and inclusive.   - Provide creative direction and career coaching, manage org design to ensure optimal support for cross-functional squads - Manage & implement design workflows, resource allocation, and project timelines to ensure the team ships at high velocity without sacrificing craft. - Partner deeply with UX Research & Product peers to translate complex user data into actionable roadmaps & iterations. Qualifications - 10+ years of professional design experience, with at least 3–5 years in a management or lead capacity. - Curiosity, a desire to figure out how to make things better. - Experience driving collaboration, alignment, and affecting outcomes with influence, including at the executive level. Bonus Qualifications - You have led the design of products in a relevant space. - You have experience working with Operations teams. - You know how to thrive in a growing, complex organization. - You know how to deconstruct complex ideas and concepts. $238,000 - $286,000 a year Base Salary Range There are three major components to compensation for this position: salary, Amazon Restricted Stock Units (RSUs), and Zoox Stock Appreciation Rights. A sign-on bonus may be offered as part of the compensation package. The listed range applies only to the base salary. Compensation will vary based on geographic location and level. Leveling, as well as positioning within a level, is determined by a range of factors, including, but not limited to, a candidate's relevant years of experience, domain knowledge, and interview performance. The salary range listed in this posting is representative of the range of levels Zoox is considering for this position.   Zoox also offers a comprehensive package of benefits, including paid time off (e.g. sick leave, vacation, bereavement), unpaid time off, Zoox Stock Appreciation Rights, Amazon RSUs, health insurance, long-term care insurance, long-term and short-term disability insurance, and life insurance. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Title: Manager, Major Gifts Location: Raleigh, NC Position: Reporting to the Director, Individual Giving, the Manager, Major Gifts is responsible for cultivating and stewarding high-impact philanthropic relationships with individuals capable of making gifts of $25,000 or more, with no upper limit on giving. This role plays a critical part in advancing Hire Heroes USA’s mission by building long-term donor partnerships and strategically aligning philanthropic interests with the organization's mission through strategic and personalized engagement. Location:This is a full-time, hybrid role. Applicants should reside within commuting distance of our Alpharetta, GA, Colorado Springs, CO, or Raleigh, NC, Office Locations.   Responsibilities: - Build and manage a portfolio of approximately 75–125 major gift donors and prospects beginning at $25,000, leading discovery conversations to understand donor interests, values, and philanthropic goals. - Proactively identify and qualify new major gift prospects through research, donor analytics, referrals, engagement opportunities, and collaboration with the Individual Giving team to ensure a healthy and sustainable pipeline. - Cultivate and steward donor relationships through personalized, ongoing engagement, including the development and execution of individualized donor engagement and stewardship plans aligned with Hire Heroes USA’s mission, programs, and impact. - Develop and execute donor solicitations grounded in donor readiness, alignment, and capacity, partnering with the Director of Individual Giving, executive leadership, and board members as appropriate. - Partner with executive leadership and board members on donor engagement, including introductions, hosting opportunities, stewardship, and relationship-based fundraising, providing preparation and guidance to support effective participation. - Develop and execute intimate donor gatherings, including small dinners and mission-focused experiences, and provide support for larger donor events, such as the annual gala and golf tournaments, by collaborating with the Individual Giving Department on guest strategy, follow-up, and stewardship. - Track and report on portfolio performance, pipeline activity, and fundraising progress, providing regular updates to leadership. - Maintain accurate and up-to-date donor records, contact reports, engagement plans, and stewardship activity in Salesforce to support strong pipeline management and accountability - Work cross-functionally across Individual Giving, Corporate Partnerships, Marketing & Communications, and Programs teams to ensure aligned strategies, consistent messaging, and high-quality donor experiences. Desired Skills & Qualifications - Bachelor’s degree or equivalent professional experience - At least 3 years of relevant major gift fundraising experience in a charity or not-for-profit organization - Excellent verbal and written communication skills - Salesforce Nonprofit Experience highly preferred - High degree of discretion in dealing with confidential information - Ability to develop productive relationships across departments - Exceptional organizational skills and the ability to work under pressure. - Ability to work independently or as a member of a team, while productively engaging with varying levels of seniority within and outside Hire Heroes USA - Ability to manage competing priorities and multiple projects and initiatives at one time - Passion for Hire Heroes USA’s mission Estimated New Hire Salary: $65,000 - $75,000 annually All applicants must upload both a cover letter and resume. About this Company: MISSION Hire Heroes USA empowers US military members, veterans and military spouses to succeed in the civilian workforce. As a 501(c)(3) not-for-profit organization, Hire Heroes' services are provided at no cost to clients. VISION Be the Nation’s preferred veteran employment service organization through a relentless focus on personalized career coaching that improves clients’ quality of life and strengthens the US economy. CORE VALUES Integrity, Effectiveness, Commitment, Excellence, Inclusion Hire Heroes USA empowers service members, veterans and their spouses to succeed in the civilian workforce. As the nation’s leading veteran employment organization, Hire Heroes USA offers personalized one-on-one coaching, professionally revised resumes, mentoring, workshops, a job board, career fairs and more, to tens of thousands of job-seeking veterans annually. We are their partner in success. Headquartered in Alpharetta, Georgia, Hire Heroes USA has built a national reputation of excellence. Prioritizing transparency, Hire Heroes USA earned a 4-star rating from Charity Navigator and the GuideStar Platinum Seal. Funded exclusively through public donations and private grants, we provide our services at no cost to clients. For more information about our mission, our services and how to get involved as a corporate partner, employer, donor or volunteer, please visit our website.

Role Description We are seeking a high impact, strategic thinking Enterprise Renewals Manager to lead renewals in the Northeast Region. In this role, you will own the end-to-end renewal lifecycle, ensuring long-term retention while identifying and executing expansion opportunities within complex, high dollar contracts. You will work closely with internal resources to develop strategies to attain successful customer renewals and maximize customer usage. - Manage all aspects of the subscription renewal process for a defined set of customers to ensure continuous access to Okta products and services, drive long-term agreements, and maintain and grow Okta revenue. - Identify "at-risk" signals and build mitigation strategies 9-12 months prior to renewal. - Confidently present ROI and business impact to c-level executives, shifting the conversation to true business outcomes. - Maintain a high degree of forecast accuracy both annually and quarterly for your book of business. - Convey the value proposition for Okta product subscriptions, technical support, and other services. - Collaborate with the assigned Customer Success Manager and Account Executive to develop and execute renewals strategy, improve product adoption, and address risk in the business. - Lead pricing strategy and negotiations. - Provide timely proposals and quotes in line with terms of customer and/or partner agreements. - Work closely with finance and legal teams to ensure all contracts meet customer and Okta needs. - Track and maintain customer data and renewal information in Okta systems, including Salesforce. - Work on assigned projects and take initiative to improve the way our team operates. Qualifications - 5+ years of experience in renewals, account management or equivalent customer facing role. - Executive presence and the ability to synthesize complex renewal data into actionable insights for Regional Sales Leadership. - Proven experience operating cross-functionally with Customer Success leadership to drive regional retention goals. - Comfort negotiating complex, enterprise license agreements. - Ability to tactfully close deals with a high degree of integrity and independence. - Proven influencer and negotiator. - Highly organized with strong attention to detail. - Strong oral, written and presentation skills. - Ability to organize, prioritize, complete activities and meet deadlines on a daily basis. - Experience recording information in Salesforce or similar CRM system preferred. - Team player who enjoys assisting where needed and finding ways to help. - High activity level, enthusiastic, self-motivated, tenacious. - 4 year college degree or equivalent business experience. Benefits - Annual base salary range for candidates located in California (excluding San Francisco Bay Area), Colorado, Illinois, New York and Washington is between $138,000 — $208,000 USD. - Okta offers equity (where applicable), bonus, and benefits, including health, dental and vision insurance, 401(k), flexible spending account, and paid leave (including PTO and parental leave) in accordance with our applicable plans and policies.

Role Description This role is responsible for overseeing the governance, optimization, integration, and operational management of Coretelligent’s enterprise application stack, including platforms that support service delivery, automation, monitoring, customer engagement, and business operations. You will serve as the bridge between business stakeholders, internal developers, operational teams, and external vendors to ensure platforms are scalable, reliable, secure, and aligned with business objectives. The ideal candidate understands both the operational and technical side of enterprise platforms, can balance strategic roadmap planning with day-to-day execution, and is comfortable managing competing priorities in a fast-paced, evolving environment. Key Responsibilities: - Oversee the operational management, governance, optimization, and lifecycle management of Coretelligent’s enterprise application ecosystem supporting service delivery, automation, monitoring, customer engagement, and business operations. - Develop and maintain platform roadmaps aligned to operational scalability, service delivery excellence, automation initiatives, and business priorities. - Partner closely with business stakeholders, developers, operational leaders, and vendors to gather requirements, prioritize initiatives, and translate business needs into actionable platform solutions. - Lead platform-related projects and initiatives across the enterprise application stack, including: - Workflow automation - Systems integrations - Process standardization - Reporting enhancements - Platform modernization efforts - Support platform interoperability and integration standards across enterprise applications, APIs, monitoring systems, and operational tooling. - Facilitate recurring standups, roadmap discussions, stakeholder meetings, vendor alignment sessions, and cross-functional planning conversations. - Coordinate User Acceptance Testing (UAT), release planning, change management, and platform enhancement initiatives. - Help drive operational maturity across enterprise systems, including process improvement, governance, documentation, and continuous optimization. - Manage vendor relationships, licensing discussions, platform evaluations, and feature enablement across the application portfolio. - Partner with internal developers and technical teams to prioritize work, manage dependencies, and support successful execution across release cycles. - Support reporting visibility, dashboard development, KPI tracking, and operational analytics across platforms and business functions. - Maintain visibility into platform reliability, adoption, operational health, and ongoing initiatives across the organization. Qualifications - 5–10+ years of experience in enterprise applications, technical program management, platform operations, business systems, or related roles. - Experience working with enterprise operational platforms such as ServiceNow, Salesforce, LogicMonitor, Liongard, Kaseya, Sage Intacct, and similar operational or automation platforms. - Strong understanding of IT service management (ITSM), workflow automation, systems integrations, SaaS platforms, operational tooling, and platform lifecycle management. - Experience supporting enterprise-scale platform implementations, integrations, optimization initiatives, and operational process improvements. - Familiarity with APIs, automation frameworks, reporting platforms, dashboards, and operational analytics. - Ability to balance long-term platform strategy with evolving operational priorities in agile environments. - Strong communication, stakeholder management, organizational, and prioritization skills across technical and non-technical teams. - Experience partnering cross-functionally with developers, operational leaders, vendors, and business stakeholders. - Experience within MSP, IT services, SaaS, or technology-driven environments strongly preferred. - ServiceNow, Salesforce, ITIL, Agile, PMP, or related certifications are a plus. Requirements - Reporting to: Chief Operating Officer (COO) - Classification: Exempt - Salary Range for this position (depending upon experience): $125,000 - $150,000 Benefits - Health, Dental, & Vision - Flexible Spending Account (FSA) - 401k - Health Reimbursement Account (HRA) - Health Savings Account (HSA) - Life Insurance - Disability Insurance - Paid Parental Leave - Holiday Pay - Flexible Vacation & Sick Days Perks: - Fourteen holidays, including a day off on your birthday - Flexible vacation - Spot bonuses for demonstrated excellence - Community and social events - Learning and development - Flexible working life - $100 well-being allowance - Other health & wellness perks