Connecting Today for Tomorrow.
Service Manager
Location
Maryland
Posted
14 days ago
Salary
$90K - $105K / year
Seniority
Senior
Job Description
Service Manager
Skyline Technology Solutions
• Day-to-day oversight and management of the remote service technicians • Hire, onboard, develop, and retain technical resources • Performance management: regular 1-on-1s, coaching, performance reviews, and corrective action plans • Career development: create clear progression paths for remote service technicians • Team culture: build a collaborative, customer-focused, technically excellent environment • Scheduling and capacity management • Manage the incoming service request queue and ensure timely response • Monitor ticket aging and take action to prevent SLA breaches • Escalation management for complex technical issues or customer situations • Serve as a technical resource for complex troubleshooting • Identifying recurring issues through trend analysis and pattern recognition • Lead root cause analysis investigations • Track problems through to resolution and validate effectiveness
Job Requirements
- 5+ years in technical support or service delivery
- Hands-on experience with physical security systems: access control (Genetec, Galaxy, Verkada, etc.) and/or video management systems (Milestone, Genetec, Axis, etc.)
- Remote troubleshooting expertise
- Network fundamentals: TCP/IP, VLANs, VPNs, firewalls, routing
- 2+ years directly managing people (minimum 3-5 person technical team)
- Performance management experience (coaching, corrective action, performance improvement)
- Hiring and onboarding experience
- Background in physical security integration
- Experience in a dispatch/triage role coordinating remote and field operations
- Manufacturer certifications in security platforms
Benefits
- Medical Insurance
- Vision Insurance
- Dental Insurance
- FSA Plan
- Paid Time Off
- 401K Retirement Savings Plan
- Training & Tuition Assistance
- Disability & Life Insurance
Related Guides
Related Categories
Related Job Pages
More Manager Jobs
Manager, Provider Relations
Trillium Health ResourcesTransforming Lives. Building Community Well-Being.
• Lead and manage provider relations staff, including performance, coaching, and accountability • Oversee provider communication, inquiry resolution, and engagement activities across the network • Monitor provider satisfaction, service levels, and responsiveness to identify trends and improvement opportunities • Direct resolution of complex provider issues and escalations impacting provider experience • Analyze provider feedback and inquiry trends to improve communication strategies and service delivery • Partner with internal teams to resolve cross-functional issues affecting providers
Clinical Manager
Acacium GroupFavorite Healthcare Staffing is the nation’s premier provider of healthcare professionals, offering a full range of per diem, allied health, contract, travel assignments, as well as permanent placement opportunities. Favorite continues to set the industry standard for quality, service, and integrity in healthcare staffing and services. What makes Favorite Healthcare Staffing unique? The answer is simple — our people. From the commitment to our communities to our “work hard play hard” mentality, it’s our people who define who we are.
• Support the implementation and ongoing monitoring of Xyla’s clinical governance framework within the Virtual Hospital service • Undertake regular audits of clinical documentation, remote monitoring data, and escalation pathways to ensure quality and compliance • Review incident reports, near misses, and patient feedback, contributing to root cause analysis and continuous learning • Ensure adherence to CQC standards, NHS England virtual ward guidance, and Medway NHS Foundation Trust policies
Job Description At Boeing, we innovate and collaborate to make the world a better place. We're committed to fostering an environment for every teammate that's welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us. Spectrolab, Inc. (A Boeing Company) is seeking a First-Line Manufacturing Manager (K-Level) to join the Spectrolab team in Sylmar, CA. This position will focus on supporting Spectrolab Manufacturing CIC/CTKG and Classify and Test departments. Position Responsibilities - Supervises employees performing multiple manufacturing processes. - Oversee the implementation of policies and procedures in support of daily operational responsibilities. - Provides guidance for processes and technical approaches. - Develops and maintains relationships within operational guidelines with peers, direct reports and internal customers. This position is 100% onsite This position must meet Export Control compliance requirements, therefore a "US Person" as defined by 22 C.F.R. § 120.15 is required. "US Person" includes US Citizen, lawful permanent resident, refugee, or asylee. To be considered for this position you will be required to complete an assessment as part of the selection process. Failure to complete the assessment will remove you from consideration. Basic Qualifications (Required Skills / Experience): - Must have a High school Diploma or GED - Candidates must have at least one year of experience in a leadership role (team leader, temp manager, large scale cross functional project/program management, or formal manager experience) OR have completed the Boeing internal course "Exploring Leadership." - 5+ years of related experience (semiconductor or assembly manufacturing experience) - 5+ years of experience working with semiconductors, test and/or assembly manufacturing - 1+ years of leadership experience in production / manufacturing environment - 3+ years of experience with Word, Excel, Outlook, and PowerPoint. - 3+ years of experience with process improvement - 3+ years of experience interfacing with senior and executive leadership Preferred Qualifications (Desired Skills / Experience): - A bachelor's degree is also highly desired. - 5 years of supervisory experience over technical work groups in the same or related field is desired. Shift: This position is for 2nd shift Relocation: This position is in a location that does not offer relocation. Candidates must live in the immediate area or relocate at their own expense. Drug Free Workplace: Boeing is a Drug Free Workplace where post offer applicants and employees are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP, and alcohol when criteria is met as outlined in our policies. The specific programs and options available to any given employee may vary depending on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements. Pay is based upon candidate experience and qualifications, as well as market and business considerations. Summary pay range: $110,000 to $161,000 Applications for this position will be accepted through May 17th 2026 Applications for this position will be accepted until May. 18, 2026 Export Control Requirements: This position must meet U.S. export control compliance requirements. To meet U.S. export control compliance requirements, a "U.S. Person" as defined by 22 C.F.R. §120.62 is required. "U.S. Person" includes U.S. Citizen, U.S. National, lawful permanent resident, refugee, or asylee. Export Control Details: US based job, US Person required Education High School Diploma or Equivalent Required Relocation Relocation assistance is not a negotiable benefit for this position. Visa Sponsorship Employer will not sponsor applicants for employment visa status. Shift This position is for 2nd shift Equal Opportunity Employer: Boeing is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law.
Senior Partnerships Manager - Nordics
HiBobHiBob is a modern HR technology company focused on transforming the way organizations operate in today’s dynamic workplace. Its platform streamlines core HR processes, enhances e
Job Description About Us HiBob helps modern, mid-size businesses transform the way they manage people, giving HR and managers all they need to connect, engage, develop, and retain top talent. Since 2015, we've achieved consecutive double-digit year-over-year growth, all backed by our amazing team of Bobbers from across the globe, making us the choice HRIS of over 5000 midsize and multinational companies. Our HR platform is intuitive, data-driven, and built for the way people work today: globally, remotely, and collaboratively. Fast-growing companies across the globe rely upon Bob to help them create the best work experiences for their people. About the role We're looking for a Senior Partnerships Manager to build and scale our partner ecosystem across the Nordic region. This is a high-impact, build-focused role where you will take ownership of your partner portfolio strategy, recruitment, and revenue generation in one of HiBob's key growth markets. You will be responsible for identifying, signing, and activating high-value partners that consistently generate pipeline and drive new business. Nordics is a strategic priority for HiBob, and partnerships will play a critical lever in accelerating market penetration. This role is ideal for someone who thrives in an entrepreneurial environment, enjoys building, and wants to directly influence regional growth. Job Requirements Build - Identify, recruit, and onboard high-potential partners across the Nordics (HR advisory firms, consultancies, system integrators etc.) - Define and execute a focused partner acquisition strategy based on ICP and market opportunity - Build a strong pipeline of net new partners aligned to HiBob's growth targets Scale - Activate partners and drive early success within the first 90 days - Develop and execute joint go-to-market plans with strategic partners - Enable partners to position and co-sell HiBob effectively - Drive partner-sourced pipeline and revenue against clear quarterly targets Manage - Manage and prioritize a portfolio of strategic partners - Establish structured engagement cadences to maintain pipeline momentum - Work cross-functionally with Sales, Marketing, and Customer Success to maximize partner impact - Track performance and continuously optimize partner strategy based on data and results What success looks like - You build a portfolio of high-impact partners across Nordics - Partners consistently generate qualified pipeline and contribute to revenue - You establish repeatable GTM motions that drive predictable partner contribution - Partnerships become a meaningful and growing revenue channel in the region Job Responsibilities Requirements are often considered a measure of how equipped you are to do the job, but sometimes, they aren't the only factor. If you don't have nearly enough experience, or not all the skills, we'd still like to hear from you. This could be the perfect fit for you and us. - Solid Partner Management experience in a high growth SaaS environment - Direct experience in the Nordic region, fluent in a Nordic language (C1+) - Experience managing partner leads throughout the entire deal cycle (from lead submission to closed won) and owning a pipe gen or revenue target - Direct sales experience is a plus - Experience in HR tech related industry is a huge plus - Ability to efficiently identify best-fit partners based on rigorous, full context analysis - Proven ability to develop effective partner engagement strategies based on deep understanding of individual partners and levers for mutual value generation - Experience working with partner marketing for defining, aligning and executing joint partner marketing measures - Comfortable with building a partner book of business from scratch (not purely managing an existing one) - Capable of leading external client or partner conversations with executives - Thriving in a fast-paced and entrepreneurial environment - Willingness to travel as required Benefits HiBob is a village filled with amazing people and we're especially proud of that. It's a place where Bobbers can be themselves. We're about fun, dreams, hopes and ambition, just as much as we are about precision, growth, and top performance. Becoming a Bobber means you'll receive competitive compensation, benefits, and pre-IPO equity alongside all of this: - Temporary remote work from anywhere in the world for up to 2 months (after 6 months of employment) - Hybrid working from day 1 - Work from home allowance - to get your home office set up! £200-300 - Bob Balance days - we have an additional 4 company-wide days off per year, taking place in January, April, July & October - 2 Social Impact days per year for volunteering - Company share options plan - every employee can eventually become a shareHolder - Cash allowance for health insurance - Annual vision allowance, £200 - Travel support (cycle scheme and season ticket loans) - Awesome employee referral program- $2,500 for each successful referral with an additional ambassador programme - Pension scheme auto-enrolment from day 1 - Fun company and team social events (locally and virtually with our global teams) - We love birthdays - take the day off and receive a special gift



