Role Description We are looking for a motivated and results-oriented Customer Service & Lead Generation Specialist to join our dynamic team. In this role, you will play a critical part in driving the growth and market expansion of our services tailored for law firms. Your primary focus will be on building strong relationships with business partners, such as consultancy firms, who recommend or sell Stafi’s services. This role emphasizes strategic partnership development to generate leads and expand our client base. Key Responsibilities - Identify and build relationships with consultancy firms and other potential business partners who can recommend or sell Stafi’s services to law firms. - Conduct outreach through calls, emails, and networking events to establish partnerships and promote Stafi’s offerings. - Develop tailored partnership proposals and agreements that align with the goals of our business partners and highlight the value of our services. - Foster long-term relationships with business partners to ensure continued collaboration and mutual success. - Collaborate with internal teams to ensure smooth onboarding and service delivery for clients referred by business partners. - Monitor industry trends, competitor activities, and partnership opportunities to inform strategies and enhance Stafi’s market position. - Track partnership performance, sales metrics, and referral activities, adjusting strategies as needed to meet goals. Qualifications - Strong background in business development, partnership building, or B2B sales. - Experience working with consultancy firms or developing channel partnerships is highly advantageous. - Knowledge of or experience working with law firms is a plus. - Excellent verbal and written communication skills. - Proficiency in CRM and sales tools (e.g., Salesforce, HubSpot) to track partner activities and performance. - Ability to build rapport and maintain strong, trust-based relationships with business partners and stakeholders. - Self-motivated, driven, and capable of working independently as well as collaboratively within a team. - Creative problem-solving skills and a strong customer-focused mindset. - A background or understanding of legal services is a bonus. Requirements - Applicants must be U.S. citizens. - This application is open to applicants from any state.

• Apply and complete testing. • Support customers of one of our customers, a global giant in the streaming media and entertainment industry. • Build rapport with callers while sharing your love of movies, tv shows and animated stories. • Provide technical support and troubleshooting assistance for streaming services. • Collaborate with internal teams to enhance guest experience and resolve inquiries.

• Answer incoming calls and messages from customers • Provide customer service and gather preliminary event details • Handle booking inquiries and coordinate event scheduling • Prepare invoices and assist with billing • Manage emails and day-to-day administrative tasks • Create simple graphics or documents when needed • Coordinate information between customers and the internal team • Learn and operate within the company’s software and procedures

Role Description Patrique Mercier Recruitment is excited to offer a fantastic opportunity for a Norwegian Customer Support representative to join an Airline Booking Company with relocation to Greece! If you are fluent in Norwegian and eager to provide exceptional service in the airline booking industry, this role is perfect for you. In this important position, you will play a key role in assisting Norwegian-speaking customers with their airline booking inquiries. You will provide detailed information, resolve concerns, and offer personalized support to ensure each customer enjoys a smooth, efficient, and highly supportive experience. By serving as a crucial point of contact, you will help enhance customer satisfaction and build strong loyalty to our brand. Additionally, this role offers a unique opportunity to relocate to Greece, where you will be able to immerse yourself in the vibrant local culture, explore stunning landscapes, and become part of a warm and welcoming community. Living in Greece not only enriches your personal life with new experiences but also allows you to progress your career within a dynamic, fast-growing company that values innovation, teamwork, and professional development. Embrace this chance to grow both professionally and personally in an inspiring environment. - Deliver excellent customer support to Norwegian-speaking clients. - Assist customers with airline booking inquiries, managing reservations, cancellations, and changes. - Accurately record customer interactions and information in our CRM system. - Collaborate with team members to meet service goals and continuously improve customer satisfaction. Qualifications - Excellent fluency (C1/C2) in Norwegian, both written and spoken is essential. - Minimum B2 level of proficiency in English. - Passion for delivering outstanding customer service. - Previous experience in customer support or airline booking is a plus but not mandatory. - Excellent communication and interpersonal skills. - A collaborative team player with a positive and proactive attitude. - Strong problem-solving skills and attention to detail. - Willingness to relocate to Greece and embrace new cultural experiences. Benefits - Competitive Monthly Salary. - Fully Paid Relocation Package (Flight, Transfer and Hotel). - Health Insurance. - 2 Extra Salaries Per Year. - Support In Finding Accommodation After Hotel. - And More!