Role Description Patrique Mercier Recruitment is excited to offer a fantastic opportunity for a Norwegian Customer Support representative to join an Airline Booking Company with relocation to Greece! If you are fluent in Norwegian and eager to provide exceptional service in the airline booking industry, this role is perfect for you. In this important position, you will play a key role in assisting Norwegian-speaking customers with their airline booking inquiries. You will provide detailed information, resolve concerns, and offer personalized support to ensure each customer enjoys a smooth, efficient, and highly supportive experience. By serving as a crucial point of contact, you will help enhance customer satisfaction and build strong loyalty to our brand. Additionally, this role offers a unique opportunity to relocate to Greece, where you will be able to immerse yourself in the vibrant local culture, explore stunning landscapes, and become part of a warm and welcoming community. Living in Greece not only enriches your personal life with new experiences but also allows you to progress your career within a dynamic, fast-growing company that values innovation, teamwork, and professional development. Embrace this chance to grow both professionally and personally in an inspiring environment. - Deliver excellent customer support to Norwegian-speaking clients. - Assist customers with airline booking inquiries, managing reservations, cancellations, and changes. - Accurately record customer interactions and information in our CRM system. - Collaborate with team members to meet service goals and continuously improve customer satisfaction. Qualifications - Excellent fluency (C1/C2) in Norwegian, both written and spoken is essential. - Minimum B2 level of proficiency in English. - Passion for delivering outstanding customer service. - Previous experience in customer support or airline booking is a plus but not mandatory. - Excellent communication and interpersonal skills. - A collaborative team player with a positive and proactive attitude. - Strong problem-solving skills and attention to detail. - Willingness to relocate to Greece and embrace new cultural experiences. Benefits - Competitive Monthly Salary. - Fully Paid Relocation Package (Flight, Transfer and Hotel). - Health Insurance. - 2 Extra Salaries Per Year. - Support In Finding Accommodation After Hotel. - And More!

• Provide first-line support for non-technical issues raised by Reddit users. • Handle and resolve ticketed support requests from moderators promptly and effectively. • Escalate complex issues to appropriate teams and follow up to ensure resolution. • Collaborate with cross-functional teams to identify and implement improvements in Reddit’s support processes. • Maintain comprehensive documentation of support interactions and resolutions. • Stay updated on platform changes and community guidelines to provide accurate and timely support. • Suggest initiatives to improve the scalability, efficiency, and impact of community support operations and initiatives, leveraging technology and automation where appropriate.

• Resolve routine customer requests with products or services via inbound, outbound calls, chats, and emails • Speak with customers in a courteous, friendly, and professional manner using protocol procedures • Inquire, clarify, and confirm customer requirements and understanding of the solution • Provide additional customer education and information as needed • Work in multiple databases to research complex issues and questions • Participate in activities designed to improve customer satisfaction and business performance • Perform administrative support for medical record management, CRM data maintenance, and internal records to assure HIPAA compliance

Customer Service Agent (Remote) Location: Atlanta, Georgia; Austin, Texas; Las Vegas, Nevada; Miami, Florida; Richmond, Virginia; Salt Lake City, Utah; Scottsdale, Arizona Full time Remote Department: Insurance Job Description: About the Opportunity: Come join one of the fastest-growing fintech startups in the U.S! At Jerry, we’re on a mission to help car owners save time and money on one of their most expensive and high maintenance assets. Since launching our mobile app in 2019, we have amassed over 4M customers, and expanded beyond insurance shopping to refinancing, safety and repairs to become the #1 rated AllCar app in the App Store. We are looking for a Customer Service Agent to join our growing team! In this role, you will be responsible for helping our existing customers make changes to their current insurance policies from one of Jerry's 55+ insurance carrier partners. From processing service changes to answering questions regarding policy details, you will support our customers with enthusiasm and care. If you are looking for an opportunity to make a measurable difference in the lives of millions, we'd love to hear from you! How you will make an impact: - Respond to inbound calls from existing customers - Process service requests such as adding/removing vehicles and drivers, adding lienholder information, sending policy documents, etc. - Help customers with questions they have regarding existing insurance policies in relation to coverages or policy benefits or make changes to existing policy - Work to retain Jerry policyholders by actively finding solutions for customers who are at risk of cancellation to make a measurable difference in the lives of millions, we'd love to hear from you! Who you are: - You can multitask and manage multiple competing priorities - You are passionate about helping others - Has 2+ years of experience working in a call center environment Compensation and perks: - Hourly wage: $19.00 - 21.00 - We will pay for your P&C license (expected within 60 days after starting) - Medical, dental, vision insurance, 401K match - Ability to work remotely (we provide work equipment) - Ongoing training and mentorship from our leadership team - An outstanding portfolio of insurance carriers and products - we work with over 55 carriers to ensure we can offer our customers the best options for them This role includes flexible scheduling options, with the choice between a 5-day, 8-hour schedule or a 4-day, 10-hour workweek. While we appreciate your interest and application, only applicants under consideration will be contacted. Jerry.ai is proud to be an Equal Employment Opportunity employer. We prohibit discrimination based on race, religion, color, national origin, sex, pregnancy, reproductive health decisions or related medical conditions, sexual orientation, gender identity, gender expression, age, veteran status, disability, genetic information, or other characteristics protected by applicable local, state or federal laws. Jerry.ai is committed to providing reasonable accommodations for individuals with disabilities in our job application process. If you need assistance or an accommodation due to a disability, please contact us at recruiting@jerry.ai The successful candidate’s starting pay will fall within the pay range listed on this job posting, determined based on job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. Ranges are market-dependent and may be modified in the future. In addition to base salary, the compensation may include opportunities for equity grants. We offer a comprehensive benefits package to regular employees, including health, dental, and vision coverage, paid time off, paid parental leave, 401(K) plan with employer matching, and wellness benefits, among others. Equity opportunities may also be part of your total rewards package. Part-time, contract, or freelance roles may not be eligible for certain benefits. About Jerry.ai Jerry.ai is America’s first and only super app to radically simplify car ownership. We are redefining how people manage owning a car, one of their most expensive and time-consuming assets. Backed by artificial intelligence and machine learning, Jerry.ai simplifies and automates owning and maintaining a car while providing personalized services for all car owners' needs. We spend every day innovating and improving our AI-powered app to provide the best possible experience for our customers. From car insurance and financing to maintenance and safety, Jerry.ai does it all. We are the #1 rated and most downloaded app in our category with a 4.7 star rating in the App Store. We have more than 5 million customers — and we’re just getting started. Jerry.ai was founded in 2017 by serial entrepreneurs and has raised more than $240 million in financing. Join our team and work with passionate, curious and egoless people who love solving real-world problems. Help us build a revolutionary product that’s disrupting a massive market.