Technical Writer, B2B SaaS
Location
Worldwide
Posted
15 days ago
Salary
$89.9K - $155.8K / year
Seniority
Senior
No structured requirement data.
Job Description
Technical Writer, B2B SaaS
Experian
Title: Technical Writer, B2B SaaS - Remote Location: United States United States Employees can work remotely Full-time Employee Status: Regular Role Type: Home Job Posting - Salary Range: $89,865 - $155,767 Department: Product Development Schedule: Full Time Job Description: Job Description At Experian, you will simplify the use and integration of Experian's products by creating valuable content for both developers and everyday users, ensuring our documentation reflects the highest quality and fosters trust. Our goal is to provide our users with easy-to-use content that enhances their experience and accelerates their success with our platform. You'll help shape and scale our documentation, creating engaging and informative content for developers using our APIs and platform. You'll ensure our technical content drives developer efficiency and lower the cognitive load, while maintaining clarity, accuracy, and consistency. You will report into the Lead Product Manager of Platform Experience. You will: - Work with engineering and product teams to create documentation for new product features, API updates, and integrations. - Develop long-term content strategies that organize and make documentation easily discoverable for developers. - Ensure content accuracy and clarity by conducting regular content reviews and maintaining high documentation standards. - Work with engineering, product, customer support, and other partners to ensure technical content meets the needs of users and developers. - Establish writing best practices for internal and external documentation to ensure consistency and usability. - Identify areas for improvement in existing content and processes and implement enhancements to improve documentation workflows. Qualifications - 5+ years of experience in Technical Writing, especially within B2B SaaS environments. - Experience translating complex concepts into concise documentation. - Expertise in API documentation and an understanding of software development processes. - Proficiency with tools such as Markdown, Git, and JIRA. Experience with modern development workflows and an ability to work within a "docs-as-code" environment. - Familiarity with version control systems and CI/CD pipelines. - Comfortable collaborating with technical teams, including developers, engineers, and product managers. - Experience writing about one or more backend languages like Ruby, Go, Python, PHP, Node, or Java is valuable. The ability to read front-end technologies, such as HTML, CSS, and JavaScript. - Experience with documentation generation tools and automation, and experience using AI tools to help identify changes, drift, and errors in documentation - An understanding of user experience principles, content design, and accessibility in technical writing. - Experience with large-scale information architecture projects. - Experience learning new technologies and documenting the latest software products. Additional Information Our uniqueness is that we celebrate yours. Experian's people first, inclusive and purpose driven culture is multi award-winning; World's Best Workplaces 2025 (Fortune Global Top 25), Great Place To Work in 26 countries to name a few. Check out Experian Life on social or explore our Careers Site to understand why. Our compensation reflects the cost of labor across several U.S. geographic markets. The base pay range for this position is listed above. Within this range, individual pay is determined by work location and additional factors such as job-related skills, experience, and education. This position is also eligible for a variable pay opportunity and a comprehensive benefits package. Experian is proud to be an Equal Opportunity Employer for all groups protected under applicable federal, state and local law, including protected veterans and individuals with disabilities. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity. Benefits/Perks: - Great compensation package and bonus plan - Core benefits including medical, dental, vision, and matching 401K - Flexible work environment, ability to work remote, hybrid or in-office - Flexible time off including volunteer time off, vacation, sick and 12-paid holidays
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Technical Writer II
AlutiiqAs a subsidiary of Afognak Native Corporation, Alutiiq was established in 1971 and both companies are legally defined as Alaska Native Corporations. Alaskan Native Corporations, su
Title: Technical Writer II Location: Remote United States Taxable Entity RED PEAK TECHNICAL SERVICES LLC Job Title Technical Writer II Location NC Remote - Remote, NC 28532 US (Primary) Category Technical Writing Job Type Full-time Typical Pay/Range $36.21 Hourly Education High School Diploma or GED Travel None Security Clearance Required None Job Description: Red Peak Technical Services, LLC a subsidiary of Alutiiq, LLC has an opportunity for a Technical Writer II within our in-house Havelock, NC team as a remote worker supporting S1000D 3.0 and 4.1 Interactive Electronic Technical Manaul (IETM) development and sustainment using PTC Abortext and EAGLE. Some of the duties include but not limited to: - Develop and author xml files to include creating and editing new and existing IETM Data Modules (DMs). - Update and use business rules, DMRL, ICNs, and BREX. 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Technical Specialist
United Nations Development Programme - UNDPHeadquartered in New York, New York, the United Nations Development Programme - UNDP is a global network that is committed to bringing change to developing countries. Established i
Title: Technical Specialist (Home Based) [Open to Tiers 0, 1 and 2] Location: New York, NY United States - Job Identification34145 - Job ScheduleFull time - AgencyUNDP - GradeIPSA-10 - Vacancy TypeInternational Personnel Service Agreement - Practice AreaSDG Finance - BureauBureau for Policy and Programme Support - Contract Duration1 Year - Education & Work ExperienceMaster's Degree - 5 year(s) experience OR Bachelor's Degree - 7 year(s) experience - Other Criteria5 years (MA) or 7 yearas (BA) of relevant experience in sustainability, human rights or social impact and risk measurement - Required LanguagesFluency in English required. - Vacancy Timeline1 Week Job Description: Description Tier Decription Tier 0: UNDP/UNCDF/UNV IP staff holding permanent (PA) and fixed-term (FTA) appointments, whose contracts will be terminated or not renewed during 2026 Tier 1: Other UNDP/ UNCDF/ UNV staff holding permanent (PA) and fixed term (FTA) appointments (defined as “internal” candidates) Tier 2: UNDP/ UNCDF/ UNV staff holding temporary appointments (TA), personnel on regular PSA contracts, and Expert and Specialist UN Volunteers Tier 3: All other contract types from UNDP/UNCDF/UNV and other agencies, and other external candidates” Office/Unit/Project Description Background As the lead United Nations agency on international development, UNDP works in 170 countries and territories to eradicate poverty and reduce inequality. We help countries develop policies, leadership skills, partnerships and institutional capabilities to achieve the Sustainable Development Goals. As outlined in the UNDP Strategic Plan 2026-2029, UNDP’s work is guided by four strategic objectives that together define our contribution to human development: expanding prosperity for all, strengthening effective governance, safeguarding a healthy planet and building crisis resilience. These objectives are enabled by three accelerators that drive transformative impact across our portfolio: digital and AI innovation, gender equality and sustainable finance. Through this integrated approach, UNDP supports countries to deliver tangible improvements in people’s lives and to advance sustainable development at scale. UNDP, through its Sustainable Finance Hub (SFH) (https://sdgfinance.undp.org/), supports partners in promoting financing for the Sustainable Development Goals (SDGs). As an accelerator of the UNDP Strategic Plan, sustainable finance strengthens countries’ ability to mobilize, align and deploy finance at scale for national priorities. UNDP supports international and country level policy reform as a catalyst for system-wide change, stronger policy environments, better-functioning markets and more coherent financing strategies for sustainable development. SFH work is delivered through three interconnected portfolios: - Public Finance for the SDGs - Private Finance for the SDGs - Global & Country Financing Policy Frameworks UNDP supports the Taskforce on Inequality and Social-related Financial Disclosures (TISFD or Taskforce), a global initiative for reporting and managing inequality and social-related risks, opportunities, impacts, and dependencies. 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Scope of Work Develop research and evidence - Identify research needs, gaps and objectives to contribute to mapping the research necessary to inform the Conceptual Foundations and the Disclosure Framework. - Undertake research to build the evidence base needed to meet TISFD’s objectives, identifying relevant sources, developing methodologies, producing syntheses and summaries. - Develop TISFD’s Resource Hub (a knowledge base of evidence and supporting materials to be shared publicly). - Liaise with TISFD’s communications leads, providing evidence and research as input to TISFD’s external communications. Support networks, partnerships and knowledge sharing - Identify potential research partners and contributors, building and leveraging a network of research organisations. - Develop TISFD’s Research Network, including its terms of reference, membership, logistical arrangements and internal communications. - Engage with research partners to stimulate new research initiatives, provide feedback, and align ongoing and upcoming initiatives with TISFD objectives, messaging, and conceptual frameworks. - Support TISFD’s relationships with its knowledge partners, including exploring opportunities for collaboration and helping to manage those. Contribute to technical deliverables - Play a leading role in drafting TISFD publications related to building the evidence base. - Contribute to the delivery of the Taskforce’s other technical deliverables, including supporting technical working group discussions, stakeholder engagement and revision processes. - Keep abreast of developments in relation to voluntary and regulatory sustainability-related disclosure standards and frameworks and research and policy developments in the intersection between business and finance and inequality- and social-related issues. The incumbent performs other duties within her/his functional profile as deemed necessary for the efficient functioning of the TISFD Secretariat. Institutional arrangements The Technical Specialist will work collaboratively with members of the TISFD Secretariat Technical team under the supervision of the Technical Director. TISFD is administratively hosted by UNDP’s Sustainable Finance Hub. Competencies Core Competencies Achieve Results - LEVEL 3: Set and align challenging, achievable objectives for multiple projects, have lasting impact Think Innovatively - LEVEL 3: Proactively mitigate potential risks, develop new ideas to solve complex problems Learn Continuously - LEVEL 3: Create and act on opportunities to expand horizons, diversify experiences Adapt with Agility - LEVEL 3: Proactively initiate and champion change, manage multiple competing demands Act with Determination - LEVEL 3: Think beyond immediate task/barriers and take action to achieve greater results Engage and Partner - LEVEL 3: Political savvy, navigate complex landscape, champion inter-agency collaboration Enable Diversity and Inclusion - LEVEL 3: Appreciate benefits of diverse workforce and champion inclusivity Cross-functional and technical competencies BUSINESS DIRECTION AND STRATEGY System Thinking Ability to use objective problem analysis and judgement to understand how interrelated elements coexist within an overall process or system, and to consider how altering one element can impact on other parts of the system BUSINESS DEVELOPMENT Knowledge Generation Ability to research information and to turn it into useful knowledge, relevant for context, or responsive to a stated need. Ability to apply existing concepts to new situations, and to develop new concepts to generate workable solutions and new approaches. Knowledge of relevant concepts, conceptual models, and theories that can be useful in addressing new situations. BUSINESS DEVELOPMENT Knowledge Facilitation Ability to animate individuals and groups, internally and externally, and to design and facilitate activities, to share and exchange knowledge, information and ideas. Knowledge of tools and approaches to stimulate active participation, contribution, and exchange. BUSINESS MANAGEMENT Project management Ability to plan, organize, prioritize and control resources, procedures and protocols to achieve specific goals BUSINESS MANAGEMENT Working with evidence and Data Ability to inspect, cleanse, transform and model data with the goal of discovering useful information, informing conclusions and supporting decision-making. PARTNERSHIP MANAGEMENT Private sector engagement Ability to identify, conduct outreach, and manage relationships with the private sector 2030 AGENDA: PARTNERSHIPS SDG Finance Unlocking private capital and aligning business operations for the SDGs Minimum requirements Min. Academic Education An advanced university degree (master's degree or equivalent), in Business, Economics, Finance, Anthropology, Psychology, or another relevant field is required. OR A first-level university degree (bachelor’s degree) in the areas mentioned above in combination with an additional two years of qualifying experience will be given due consideration in lieu of the advanced university degree. Min. years of relevant work experience Minimum of 5 years (with master’s degree) and 7 years (with bachelor’s degree) of experience in corporate sustainability and/or sustainable finance, sustainability standards, social impact and risk measurement and/or business and human rights in the public sector, the private sector or academia. Required skills Experience conducting quantitative and qualitative research and analysis about social issues in the context of business and finance Desired additional skills or experiences - Track record of successful project management, including planning, organising, prioritising and managing resources. - Experience in the field of corporate and/or finance sector sustainability management and/or reporting. - Experience with co-creation or consensus-building processes in international and multi-stakeholder settings. - Experience translating complex technical information or research to private and finance sector audiences, and to a diverse range of other stakeholders. - Experience in building and managing successful knowledge partnerships with external collaborators to achieve shared research goals. Required Language(s) (at working level) - Fluency in English required. Travel This is a home-based assignment, so no travel to/from the duty station is envisaged. Costs of other travel, as deemed necessary by UNDP while performing the outlined functions, shall be at UNDP’s expense and in accordance with the applicable UNDP travel policy. Equal opportunity As an equal opportunity employer, UNDP values diversity as an expression of the multiplicity of nations and cultures where we operate and, as such, we encourage qualified applicants from all backgrounds to apply for roles in the organization. Our employment decisions are based on merit and suitability for the role, without discrimination. UNDP is also committed to creating an inclusive workplace where all personnel are empowered to contribute to our mission, are valued, can thrive, and benefit from career opportunities that are open to all. Sexual harassment, exploitation, and abuse of authority UNDP does not tolerate harassment, sexual harassment, exploitation, discrimination and abuse of authority. All selected candidates, therefore, undergo relevant checks and are expected to adhere to the respective standards and principles. Right to select multiple candidates UNDP reserves the right to select one or more candidates from this vacancy announcement. We may also retain applications and consider candidates applying to this post for other similar positions with UNDP at the same grade level and with similar job description, experience and educational requirements.

