Role Description Assists with freight schedules, shipment monitoring, and dispatch support functions to help maintain organized transportation operations. - Track shipment milestones - Update scheduling information - Maintain accurate internal notes - Coordinate revised pickup or delivery times - Communicate service exceptions - Support dispatch planning needs - Review transportation status reports Qualifications - Strong written and verbal communication - Basic computer knowledge - Organized and detail-conscious - Good time management - Ability to follow structured processes - Prior experience may be beneficial Work Environment Professional logistics environment centered on timing accuracy, coordination, and shipment visibility. Communication Notice By applying, candidates agree to receive role-related communication through phone, email, or SMS for updates or next steps. SMS messages may be opted out of anytime.

Role Description The Quote-to-Cash Administrator supports the end-to-end billing and invoicing process by creating, validating, and releasing accurate customer invoices. This role focuses on pulling and verifying billing data, loading information into Zuora, generating invoices using approved templates, and managing billing-related cases in Salesforce. The administrator plays a key role in monitoring account activity, supporting the slow-payer process, and ensuring all billing activities comply with internal procedures and timelines. - Create and process customer invoices from start to finish, ensuring accuracy and completeness before release. - Pull, validate, and reconcile billing data from multiple sources to support invoice generation. - Load billing information into Zuora and generate invoices using approved templates. - Review invoice outputs for accuracy, completeness, and compliance with internal standards prior to distribution. - Manage and resolve Salesforce billing-related cases in a timely and professional manner. - Monitor system notifications related to billing and take appropriate action to address issues or discrepancies. - Proactively support the slow-payer process by monitoring account activity and payment behavior. - Issue client payment warnings in alignment with established billing and collections procedures. - Follow defined escalation procedures for overdue accounts, including coordinating service suspension when necessary. - Identify, investigate, and resolve billing discrepancies using sound judgment and problem-solving skills. - Ensure adherence to internal billing processes, timelines, and controls to maintain data integrity. - Perform administrative support and data entry tasks related to billing, invoicing, and account maintenance. - Collaborate with internal teams to clarify billing details and support accurate customer account records. Qualifications - Bachelor’s degree in accounting or finance, or 2+ years of billing experience. - Ability to create pivot tables in Excel. - Ability to perform VLOOKUPs in Excel. - Strong attention to detail and accuracy in handling billing and invoicing data. - Sound judgment and problem-solving skills to identify and resolve billing discrepancies. - Experience with administrative support and data entry in a billing or finance environment. - Familiarity with billing and invoicing processes and terminology. Requirements - Experience working with Salesforce, particularly for billing-related cases. - Experience in a SaaS (Software as a Service) industry environment. - Experience using Zuora or similar subscription billing platforms. - Strong Excel skills beyond pivot tables and VLOOKUPs are beneficial. - Ability to work independently in a remote environment while managing multiple tasks and deadlines. - Strong communication skills to interact effectively with internal stakeholders and clients. Benefits - Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully remote position. Application Deadline This position is anticipated to close on May 20, 2026.

Role Description We’re hiring experienced Aerial Permitting Specialists to support large‑scale fiber network expansion projects. In this role, you’ll own end‑to‑end aerial permitting, ensuring compliance with utility standards, joint‑use requirements, and applicable FCC/NESC guidelines. You’ll drive high‑quality, error‑free permit submissions and coordinate make‑ready activities to keep projects on schedule. - Manage full lifecycle aerial permitting for fiber builds (intake → submission → approval → closeout) - Prepare and submit joint‑use applications; track approvals and resolve rejections quickly - Coordinate make‑ready engineering with utilities, pole owners, and field teams - Ensure compliance with FCC regulations, NESC clearances, and utility standards - Review designs for permitting readiness; identify risks and required revisions upfront - Maintain accurate records in permitting systems; provide status reporting to stakeholders - Proactively manage timelines, dependencies, and escalations across multiple markets Qualifications - Hands‑on aerial permitting experience in telecom/fiber deployments - Strong knowledge of joint‑use processes and make‑ready coordination - Working knowledge of FCC regulations and NESC clearance requirements - Experience with permitting systems such as AldenOne, NJUNS, SPANS, JUMS, APS (or similar) - Ability to manage high‑volume workflows independently and meet aggressive deadlines Requirements - Background in telecom design/engineering or site acquisition - Familiarity with multi‑state utility requirements and pole attachment agreements - Strong organization, communication, and problem‑solving skills Benefits - Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave) Company Description This is a Contract position based out of Madison, WI. The pay range for this position is $29.00 - $33.00/hr. This is a fully remote position. This position is anticipated to close on May 20, 2026.

Role Description The CFS Cancellation Phone Desk Associate handles all phone calls and incoming requests from customers, dealerships, and lenders regarding product cancellation requests. The Associate is responsible for creating tickets, opening Cancellation processes, explaining the process and timelines, and providing an excellent customer service experience through all communications. Who would I interact with? - Internal and external customers at various levels - Other SSC Departments - Fellow teammates - Management What are the day-to-day responsibilities? - Answer phone calls and email requests regarding product cancellations - Opening tickets for new cancellation requests - Create Cancellation Processes in BPMS Workflow and obtain all necessary documentation - Maintain professionalism in all verbal and written communications - Provide resolution information and statuses on cancellation requests and escalate critical issues appropriately - Assist Cancel Team in completing Cancellation processes as needed Requirements - Previous customer service phone experience not required but a plus - Minimum 1 year experience with SSC Cancellation Team - Full familiarity with cancellation processes and BPMS Cancellation workflow - Ability to handle heat cases with the utmost professionalism - Basic knowledge of Microsoft Office / basic computer skills - Understand basic accounting principles and logic - Proven skills in a high-stress environment Benefits - Competitive compensation and 401k matching - Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits - Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear - Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers - Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide