Role Description GovCIO is currently hiring for Technical Subject Matter Expert (SME) - Tier 2 Support, to provide advanced troubleshooting, system expertise, and operational support for complex issues from Tier 1. This role requires deep knowledge of IT application administration to support mission-critical customer environments. This role is a fully remote, U.S.-based position, with core hours of operation Monday through Friday, 8:00 AM to 5:00 PM ET. - Resolve complex incidents escalated from Tier 1 related to PCS PL applications, including Pharmacy namespaces, outpatient/inpatient pharmacy functions, and integrations with commercial drug databases such as First Databank (FDB). - Troubleshoot issues connected to OneVA Pharmacy, Park a Prescription, and outpatient medication processing, inpatient medication processing, drug file management, barcode medication administration (BCMA), state prescription monitoring program, CMOP processing, MOCHA order checks, and Inbound eRx. - Support VistA KIDS components and interfaces and maintain system integrations with dependent applications. - Collaborate with Tier 3, Engineering, DevOps, Product, and external vendors for root cause resolution and long-term fixes. - Create and maintain documentation including troubleshooting guides. - Communicate clearly and professionally with customers, stakeholders, and senior IT staff; prepare briefings and participate in technical discussions. - Provide mentorship and technical support to Tier 1 personnel, sharing knowledge and best practices. Qualifications - Bachelor's with 15 years (or commensurate experience). Requirements - Proficiency with VistA Pharmacy namespaces and their interactions with core medication management workflows. - Hands-on experience with KIDS patching, VistA infrastructure, and cross-namespace dependency validation. - Familiarity with NCPDP SCRIPT standards (Inbound eRx) and supporting DSCSA regulatory updates and application changes across PCS Pharmacy systems. - Understanding of FDB-based drug interaction systems, MOCHA logic, PGx enhancements, and medication order checks. - Familiarity with AMPL-GUI communication workflows. - Experience with federal security policies, and PHI handling requirements. - Ability to interpret logs and message payloads in Vista pharmacy-related technologies. - Understanding information security policies and best practices for safeguarding systems and data. - Strong written and verbal communication skills, with a demonstrated ability to produce clear technical documentation, reports, and briefings. - Ability to collaborate effectively with Tier 1, Tier 3, engineering teams, developers, and external stakeholders to resolve issues and implement improvements. - Strong organizational skills with the ability to manage multiple tasks, incidents, and priorities concurrently. - Ability to obtain and maintain a Suitability/Public Trust clearance. Preferred Skills and Experience - Hands-on experience with VistA KIDS and related interfaces (especially for roles supporting VA or healthcare systems). Posted Salary Range USD $140,000.00 - USD $150,000.00 /Yr.

• Support technical writing needs to facilitate daily business activities • Develop, document, and update existing policies and procedures to adapt to a growing business • Gather, collate, and organize all technical material to build comprehensive reports for various levels of management within the CardWorks organization • Provide current documentation, revision histories, and tracking information to support Audit activities • Ensure highest levels of accuracy, quality and effectiveness while scribing technical documents • Create QA checklists / run books for use by technical teams to facilitate improved and accurate job performance • Review documentation and provide editorial feedback to ensure format, style, voice, and clarity guidelines are met

Role Description We are looking for a full-time Professional Technical EDI Consultant to support our team in electronic data interchange processes and integrations with business partners. - Manage EDI transactions and mappings - Troubleshoot EDI issues and errors - Support onboarding of trading partners - Work with internal IT and business teams - Maintain EDI documentation and standards Qualifications - At least 4 years of experience in a similar role - Knowledge of EDI standards such as GS1 EDIFACT - Experience with EDI tools and integrations - Basic understanding of APIs and data formats - SQL and basic scripting knowledge; Java is required for EDI transaction processing - E-Invoicing and E-Reporting Knowledge - Strong proficiency in English, both spoken and written; German is a plus Benefits - Being part of a dynamic and highly motivated international multicultural team of skilled professionals - Competitive compensation package - Flexible working model: remote - Flexible schedules with core working hours - Private health insurance from day 1 - Gym Sponsorship - English and German language classes - A young and ambitious team that knows when to work but also when to have fun (Pizza day, Summer event, Malaga Tech Games, etc) Company Description We're rindus, a People company. We love IT professionals and our passion is to help and empower our crew to get the best out of themselves, unfold their full potential, and help them grow. Because growth is in our mindset, we're doing it since 2017, closely with our European Partners, helping them shape their software development teams. So far, we have 200+ crew members of 21 different nationalities sailing with us in the open seas. On behalf of our partner Douglas, we seek the best talent to join rindus. Douglas is a retail company for beauty, health and cosmetic products in 19 European countries. We are collaborating to improve their main product channel, their e-commerce. With the company headquarters in Düsseldorf (Germany), you will work in a distributed team from our office in Málaga (Spain).

Title: Technical Writer Location: Plano United States Job Description: Req ID: 371974 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Technical Writer to join our team in Plano, Texas (US-TX), United States (US). NTT DATA Services strives to hire exceptional, innovative, and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Technical Writer to join our team. Overview of Job: Reporting to the Business Development Senior Director, the Technical Writer will support the development of high-quality, compliant, and compelling technical deliverables and proposals for state and local government clients for NTT DATA Government Consulting and Advisory (GCA) services. This role will focus on authoring and editing technical content for consulting services across Strategy, Project/Program Management (PMO), Quality Assurance (QA), Data & Analytics, and IT services. The ideal candidate is a strong writer with experience in government consulting and procurements (RFPs, RFIs, RFQs), capable of translating complex technical and operational concepts into clear, persuasive narratives that align with client requirements and evaluation criteria. Working in a fast-paced, deadline-driven environment, and in close collaboration with various internal stakeholders, the Technical Writer's responsibilities include: - Write, edit, and tailor proposal content for state government deliverables and solicitations. - Ensure content is compliant with requirements and specific instructions. - Work closely with subject matter experts (SMEs) across Strategy, PMO, QA, Data, and IT teams. - Translate technical input into clear, structured, and compelling narratives. - Participate in strategy sessions, storyboarding, and review cycles. - Ensure consistency in tone, messaging, and formatting across all document sections - Apply best practices in proposal writing, including win themes and value propositions - Edit and proofread documents for clarity, grammar, and compliance - Identify opportunities to improve content efficiency and quality Mandatory Qualifications: - Fluency in English - Bachelor's degree in English, Communications, Journalism, Business, or a related field - 3+ years of experience in technical writing - Demonstrated experience writing for state or local government deliverables, proposals, and solicitation documents - Strong writing, editing, and proofreading skills with attention to detail - Ability to understand and write about technical and consulting services topics - Experience working in a deadline-driven, fast-paced environment - Proficiency with Microsoft Office Suite (Word, PowerPoint, Excel) Requested Qualification - Experience in consulting or professional services firms - Familiarity with consulting services including Strategy and Transformation Initiatives, Project/Program Management (PMO) frameworks, Quality Assurance and testing methodologies, Data & Analytics solutions, and IT services. - Knowledge of proposal methodologies (e.g., Shipley, APMP best practices) - Experience developing cooperative purchasing agreements - APMP certification (Foundation or Practitioner) is a plus About NTT DATA Services: NTT DATA Services is a global business and IT services provider specializing in digital, cloud and automation across a comprehensive portfolio of consulting, applications, infrastructure and business process services. We are part of the NTT family of companies, a partner to 85 % of the Fortune 100. Where required by law, NTT DATA provides a reasonable range of compensation for specific roles. The starting pay range for this remote role is $68,800 - $115,000. This range reflects the minimum and maximum target compensation for the position across all US locations. Actual compensation will depend on a number of factors, including the candidate's actual work location, relevant experience, technical skills, and other qualifications. This position may also be eligible for incentive compensation based on individual and/or company performance. This position is eligible for company benefits including medical, dental, and vision insurance with an employer contribution, flexible spending or health savings account, life and AD&D insurance, short and long term disability coverage, paid time off, employee assistance, participation in a 401k program with company match, and additional voluntary or legally-required benefits. About NTT DATA NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is a part of NTT Group, which invests over $3 billion each year in R&D. Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client's needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only use @nttdata.com and @talent.nttdataservices.com email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form, https://us.nttdata.com/en/contact-us. NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here.