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Transformative Customer Experience that uplifts brands
Virtual Medical Assistant – Marketing
Location
Philippines
Posted
15 days ago
Salary
0
Seniority
Senior
Job Description
Virtual Medical Assistant – Marketing
SnappyCX
• Patient & Administrative Support • Manual data entry into EHR systems (evaluation & treatment documentation) • Manage patient appointment scheduling and calendar coordination • Handle follow-ups for cancellations, rescheduling, and patient updates • Maintain accurate and up-to-date patient records • CRM & Workflow Management • Support scheduling workflows using GoHighLevel CRM • Assist in managing patient communication pipelines through CRM systems • Ensure proper tracking of patient interactions and appointment flow • Digital & Marketing Support • Assist with patient communication coming through ads and social media platforms • Support coordination of inquiries from digital marketing campaigns • Assist with light social media and digital engagement tasks as needed
Job Requirements
- Experience in healthcare administration or virtual medical assistance
- Strong proficiency in manual data entry with high attention to detail
- Experience with GoHighLevel CRM
- Familiarity with Athena Health (preferred)
- Exposure to Aesthetic Record (preferred but not required)
- Ability to work in PST hours, including flexible coverage when required
- Strong organizational and communication skills
Benefits
- Flexible working arrangement aligned with client needs and time zone
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