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SnappyCX logo
SnappyCX

Transformative Customer Experience that uplifts brands

Virtual Medical Assistant – Marketing

Location

Philippines

Posted

15 days ago

Salary

0

Seniority

Senior

High SchoolEnglish

Job Description

Virtual Medical Assistant – Marketing

SnappyCX

• Patient & Administrative Support • Manual data entry into EHR systems (evaluation & treatment documentation) • Manage patient appointment scheduling and calendar coordination • Handle follow-ups for cancellations, rescheduling, and patient updates • Maintain accurate and up-to-date patient records • CRM & Workflow Management • Support scheduling workflows using GoHighLevel CRM • Assist in managing patient communication pipelines through CRM systems • Ensure proper tracking of patient interactions and appointment flow • Digital & Marketing Support • Assist with patient communication coming through ads and social media platforms • Support coordination of inquiries from digital marketing campaigns • Assist with light social media and digital engagement tasks as needed

Job Requirements

  • Experience in healthcare administration or virtual medical assistance
  • Strong proficiency in manual data entry with high attention to detail
  • Experience with GoHighLevel CRM
  • Familiarity with Athena Health (preferred)
  • Exposure to Aesthetic Record (preferred but not required)
  • Ability to work in PST hours, including flexible coverage when required
  • Strong organizational and communication skills

Benefits

  • Flexible working arrangement aligned with client needs and time zone

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