Customer.io logo
Customer.io

Customer.io helps companies communicate with their customers in a more authentic and human way. Its versatile marketing automation platform helps “bring humanity to business comm

Demand Generation Manager – ABM

Location

United States

Posted

15 days ago

Salary

$115K / year

Seniority

Senior

Bachelor DegreeEnglish

Job Description

Demand Generation Manager – ABM

Customer.io

• Run competitor takedown campaigns targeting priority accounts — building the playbooks, messaging, and offers that give our sales team an edge in competitive deals against Marketo, Klaviyo, Braze, and others • Scale the ABM program in North America — running direct mail, gifting, survey, and targeted offer campaigns against priority accounts, working hand-in-hand with sales to move deals forward • Build and iterate on ABM plays that break through the noise — personalized content, sequenced outreach, and creative tactics tailored to high-value accounts and segments • Partner closely with AEs and Sales Directors to identify intent signals, flag account-level activity, and create campaigns that accelerate pipeline • Develop coordinated post-campaign follow-up strategies in lockstep with sales — not just launching plays but owning what happens after • Turn one-off experiments into repeatable programs — launch a play, measure it, and if it works, productize it into an always-on motion • Support targeted field events and executive experiences in North America as part of the broader ABM strategy

Job Requirements

  • Located in North America
  • Competitive marketing experience — proven track record building takedown campaigns, displacement messaging, and sales plays targeting specific platforms; ideally with direct experience competing against Marketo, Klaviyo, Braze, or similar
  • Track record of success in creating and scaling demand programs in B2B SaaS
  • Hands-on experience running ABM programs end-to-end - from account selection and campaign design through to pipeline reporting
  • Experience with direct mail, gifting, and physical campaign execution (tools like Postal, Sendoso, or similar)
  • Knowledgeable and experienced using marketing, sales, and ABM tools like Salesforce, Customer.io, Hubspot, Marketo, Usergems, Zoominfo, and/or Salesloft.
  • Strong collaborator with sales — someone who sees AEs as partners, not just consumers of leads, and proactively brings them into campaign design
  • ROI and metrics-driven — ability to create, analyze, and iterate based on data
  • Growth mindset and self-motivated; comfortable building programs from scratch and owning outcomes
  • Familiarity with the MarTech competitive landscape is a strong plus — existing context on where Customer.io competes will accelerate ramp.

Benefits

  • 100% coverage of medical, dental, vision, mental health, and supplemental insurance premiums for you and your family
  • 16 weeks of paid parental leave
  • Unlimited PTO
  • Stipends for remote work and wellness
  • A professional development budget
  • More

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