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Upstart

Our mission is to enable effortless credit based on true risk.

Staff Data Analyst

Data AnalystData AnalystFull TimeRemoteLeadTeam 1,001-5,000Since 2012H1B SponsorCompany SiteLinkedIn

Location

United States

Posted

12 days ago

Salary

$157K - $217.5K / year

Seniority

Lead

Bachelor Degree8 yrs expEnglishSQLTableau

Job Description

Staff Data Analyst

Upstart

• Partner with Operations, Product Management, and leadership teams to define success metrics, evaluate operational performance, and influence servicing strategy through data-driven insights • Build and maintain scalable dashboards, reporting frameworks, and business review materials that enable self-service analytics across Operations teams • Diagnose changes in borrower and operational performance metrics by conducting root cause analyses and identifying actionable recommendations • Lead analytical support for product experiments and operational initiatives, including measurement design, performance evaluation, and strategic recommendations • Identify opportunities to improve operational efficiency and borrower outcomes by connecting insights across servicing workflows, agent performance, and payment behaviors • Translate complex analytical findings into clear business narratives for senior stakeholders, including regular presentations to leadership audiences

Job Requirements

  • Bachelor’s degree in Analytics, Engineering, Mathematics, Statistics, or a related field (or its equivalent) plus 6 years of experience
  • 8+ years of experience in data analytics, business analytics, or a related analytical function supporting business operations or product organizations
  • Advanced SQL experience, including building complex queries and transforming large datasets for analytical and reporting use cases
  • Experience building dashboards and automated reporting solutions using BI tools such as Tableau, Looker, or similar platforms
  • Experience conducting root cause analysis, defining performance metrics, and delivering data-driven recommendations to cross-functional stakeholders.

Benefits

  • Competitive compensation, including base pay, bonus opportunities, and annual equity grants that vest quarterly
  • Retirement benefits to help you plan for the future, including a 401(k) or Group Retirement Savings Plan with a company match of $2 for every $1 contributed, up to $15,000 annually (USD in the US, CAD in Canada)
  • Employee Stock Purchase Plan (ESPP) with discounted stock purchase options for eligible employees (US only)
  • Comprehensive health coverage designed to support you and your family, including medical, dental, vision, and wellness resources for US and supplemental health coverage for Canada.
  • Health Savings Account contributions from Upstart for eligible plans (US only)
  • Income protection benefits, including life insurance and disability coverage for added financial security
  • Paid time off, sick leave, and company holidays, in line with local requirements
  • Paid family and parental leave to support caregiving and major life moments (duration varies by country)
  • Family-centered benefits to support fertility, parenthood, and caregiving needs
  • Employee Assistance Program (EAP) offering mental health support and life-centered resources
  • Financial wellness resources, including access to financial planning tools and a financial concierge service (US Only)
  • Annual wellness allowance to support your physical and emotional well-being and personal development, based on what matters most to you
  • Annual productivity allowance to invest in relevant tools and resources you need to do your best work, no matter where you work from
  • Connection and community through team events, all-company updates, and employee resource groups (ERGs)
  • Onsite perks, including catered lunches and fully stocked micro-kitchens when working from one of our offices in the Bay Area, Austin, Columbus, and New York City (opening Summer 2026!)

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