• 20four7VA is seeking offshore independent contractors to deliver remote services to clients worldwide. • The Marketing VA will support the client with practical marketing execution, including social media posting, simple marketing materials, partnership flyers, handouts, and light DM response support. • Assist with social media posting and content organization for Instagram and Facebook, with future support for TikTok and YouTube. • Help maintain a more consistent social media presence by preparing, formatting, and scheduling posts based on client direction and available content. • Support light social media engagement, such as responding to DMs or comments using client-approved guidance and escalating anything that requires the client’s direct response.

• Create visually appealing presentation materials (PowerPoint/Canva) • Design branded client questionnaires, forms, and marketing materials • Edit long-form and short-form video content for YouTube and social media • Assist with Eventbrite event setup and promotional materials • Support influencer marketing initiatives • Create logos, branding assets, and other visual content • Assist with e-book development and digital marketing projects • Help organize and maintain brand consistency across platforms • Collaborate with the client on creative ideas and future online course materials • Provide general marketing and creative support as the business grows

• Support daily operations and patient coordination. • Answer inbound calls promptly (within 3–4 rings). • Handle multiple simultaneous calls professionally. • Provide excellent customer service with a friendly and courteous demeanor. • Send appointment reminders. • Follow up with missed appointments/no-shows. • Respond to patient inquiries through phone, email, messaging apps, and CRM platforms. • Manage provider calendars and appointment scheduling. • Handle appointment rescheduling efficiently. • Conduct new client intakes. • Verify and organize patient information. • Coordinate scheduling based on provider availability. • Generate reports in AdvancedMD. • Create summary reports for billing using Excel/MS Office. • Assist with maintaining efficient scheduling workflows. • Support billing turnaround timelines (24–36 hours from client visits). • Help reduce administrative workload for the front desk team. • Maintain low missed-call rates. • Efficiently manage daily intakes and reschedules. • Demonstrate proactive work habits during downtime. • Maintain professionalism and responsiveness at all times.

Role Description We're looking for an Executive Assistant with a chief of staff or senior operations background to support live deployments of AI systems for an early-stage AI company building coordination tools for home care agencies. This is a high-judgment, high-ownership role that sits at the intersection of quality assurance, operations, and product feedback. You do not need a technical background. You need exceptional attention to detail, the ability to make sound decisions quickly in ambiguous situations, and the communication skills to translate what you observe into clear, structured escalations. If you have spent time as a chief of staff, senior EA, or operations lead where you were trusted to own problems end to end and surface insights without being asked, this role will feel familiar. Qualifications - Background in chief of staff, senior executive assistant, operations lead, or a comparable high-ownership generalist role - Exceptional attention to detail and the ability to spot inconsistencies under high volume - Strong judgment in ambiguous situations: you own the problem, figure it out, and flag it with context - Clear and professional written and spoken English communication - Comfortable navigating multiple platforms such as Slack, Teams, and SMS simultaneously - Highly reliable, responsive, and able to operate in real-time workflows - Available to work 9 AM to 5 PM Eastern Time Monday through Friday Requirements - AI Output Review and Quality Assurance - Review live AI-driven interactions including call transcripts and text messages to ensure accuracy and quality - Identify inconsistencies, edge cases, and failure patterns across high volumes of outputs - Flag issues proactively including when expected system updates are missing or delayed - Judgment and Decision Making - Interpret ambiguous or incomplete situations and determine the appropriate next step independently - Recognize when an AI interaction has become stale or invalid and take ownership of resolving it - Apply sound operational judgment in fast-moving, real-time workflows without needing step-by-step direction - Escalation and Communication - Translate observed issues into clear, structured, and actionable communication for internal teams and customers - Communicate across Slack, Teams, and other platforms with professionalism and precision - Surface recurring patterns and insights that inform product and workflow improvements - Operational Support - Help ensure smooth execution of active pilots and deployments - Maintain organized documentation of edge cases and resolutions - Support the development of processes for handling new scenarios as the product evolves Benefits - You will be paid in USD (bi-monthly: every 15th and 30th) - Paid Time Off in accordance with company policy - Observance of Holidays per company guidelines - 100% remote setup so you can work wherever you're most productive - Work directly inside an early-stage AI company where your judgment shapes how the product improves - High-visibility role with direct impact on the quality of AI systems that support real home care workers How to Apply Please include: - Your updated resume - A short Loom video (1 to 2 minutes) introducing yourself, describing a situation where you identified and resolved an ambiguous or unexpected problem independently, and explaining how you communicated it to leadership or stakeholders Only candidates who submit a Loom video will be moved to the next step of the hiring process. Application Process Overview Our comprehensive selection process ensures we find the right fit for both you and our clients: - Initial Application - Submit your application and complete our prequalifying questions - Video Introduction - Record a video introduction to showcase your communication skills and work experience - Role-Specific Assessment - Complete a homework assignment tailored to the position (if applicable) - Recruitment Interview - Initial screening with our talent team - Executive Interview - Meet with senior leadership to discuss role alignment - Client Interview - Final interview with the client team you'd be supporting - Background & Reference Check - Professional reference verification - Job Offer - Successful candidates receive a formal offer to join the team Each stage is designed to evaluate your fit for the role while giving you insights into our company culture and expectations. We'll keep you informed throughout the process and provide feedback at each step.