• Provides guidance and support to Commercial Account Managers. • Assign daily tasks and set expectations for team members. • Train, coach, and guide team members on performance and room for improvement. • Works closely with the Managing Director to ensure support is provided to the Commercial Account Executive. • Provides support to AM, AE or Producer in the new business and renewal business workflows. • Conducting Loss Run Analysis. • Binding coverage and complying with any subjectivity(ies) as required by carrier. • Review all policies, identifying and notifying AM, AE or Producer of any discrepancies.

• Provides guidance and support to the Personal Lines Team. • Assign daily tasks and set expectations for Personal Lines team members. • Train, coach, and guide team members on performance and room for improvement. • Works closely with the Managing Director to ensure support is provided to the Personal Lines team. • Provides support to Account Managers, Account Executives, and Producer's in the new business and renewal business workflows. • Client research and gathering complete underwriting information. • Conducting Loss Run Analysis. • Preparing complete and accurate submissions including applications and/or supplemental forms; sending out to market and/or performing Online Rating as required. • Binding coverage and complying with any subjectivity(ies) as required by carrier, Surplus Lines Association and/or King Insurance Partners. • Review all policies, identifying and notifying AM, AE or Producer of any discrepancies and ensuring that all necessary changes are submitted to and issued by the carrier. • Growing client loyalty by building positive relationships and providing high levels of advocacy, world-class service, and professional communication. • Ability and willingness to continually grow your insurance expertise, management/leadership skills, and followership skills.

• Define, lead, and execute the company’s enterprise revenue management strategy • Set long-term and short-term revenue targets for the portfolio • Lead strategic pricing, stay restriction, and inventory control frameworks • Anticipate and respond to evolving market dynamics, competitive shifts, and macroeconomic factors • Partner with executive leadership to integrate revenue strategies into the broader commercial plan • Oversee all distribution channel performance • Recruit, mentor, and inspire top revenue management talent • Champion diversity, equity, and inclusion within the revenue management discipline • Oversee enterprise-wide reporting and analytics

As a Vice President of Projects, you will lead and oversee the successful delivery of all project services by driving operational excellence across project management, coordination, engineering, and quoting/design functions, ensuring high-quality execution, client satisfaction, and scalable team performance from project inception through completion. __**Duties and Responsibilities:**__ **Strategic Leadership:** •Lead, mentor, and manage the Project Managers, Project Coordinators, and Head of Project Engineering Team. Drive the strategic direction of ITS’s project services to ensure consistent, high-quality delivery aligned with the company's business objectives •Collaborate with leadership to shape the vision and goals for the department, ensuring alignment with the broader organizational goals **Project Oversight & Execution:** •Ensure all client projects are delivered on time, within scope, and budget •Develop and enforce project management best practices, methodologies, and standards across teams •Monitor and mitigate risks to ensure project success, fostering a culture of accountability and continuous improvement **Quoting & Design Desk Oversight:** •Manage the Quoting/Design Desk function to ensure accurate, timely, and efficient project quotes and designs •Collaborate with sales and technical teams to provide project scoping, design, and cost estimates •Oversee the creation of project proposals that align with client needs and business capabilities **Resource Management & Capacity Planning:** •Lead resource allocation and capacity planning across project teams to ensure optimal utilization of resources •Monitor workload distribution and adjust staffing plans to meet project demands and timelines •Ensure that resource management practices align with project goals, timelines, and client expectations **Process Improvement & Scalability:** •Identify and implement process improvements to streamline workflows and enhance productivity •Foster innovation within the team to drive scalable and repeatable project delivery models •Lead initiatives aimed at automation and the use of modern project management tools and software **Client Relations & Service Delivery:** •Serve as a senior point of contact for clients regarding project services •Ensure the highest level of client satisfaction by delivering value and maintaining strong client relationships •Provide strategic input into customer account strategies to align projects with business outcomes **Team Development:** •Build and develop high-performing teams by recruiting, retaining, and mentoring talent •Create career development plans and provide ongoing training to grow internal capabilities