As a Vice President of Projects, you will lead and oversee the successful delivery of all project services by driving operational excellence across project management, coordination, engineering, and quoting/design functions, ensuring high-quality execution, client satisfaction, and scalable team performance from project inception through completion. __**Duties and Responsibilities:**__ **Strategic Leadership:** •Lead, mentor, and manage the Project Managers, Project Coordinators, and Head of Project Engineering Team. Drive the strategic direction of ITS’s project services to ensure consistent, high-quality delivery aligned with the company's business objectives •Collaborate with leadership to shape the vision and goals for the department, ensuring alignment with the broader organizational goals **Project Oversight & Execution:** •Ensure all client projects are delivered on time, within scope, and budget •Develop and enforce project management best practices, methodologies, and standards across teams •Monitor and mitigate risks to ensure project success, fostering a culture of accountability and continuous improvement **Quoting & Design Desk Oversight:** •Manage the Quoting/Design Desk function to ensure accurate, timely, and efficient project quotes and designs •Collaborate with sales and technical teams to provide project scoping, design, and cost estimates •Oversee the creation of project proposals that align with client needs and business capabilities **Resource Management & Capacity Planning:** •Lead resource allocation and capacity planning across project teams to ensure optimal utilization of resources •Monitor workload distribution and adjust staffing plans to meet project demands and timelines •Ensure that resource management practices align with project goals, timelines, and client expectations **Process Improvement & Scalability:** •Identify and implement process improvements to streamline workflows and enhance productivity •Foster innovation within the team to drive scalable and repeatable project delivery models •Lead initiatives aimed at automation and the use of modern project management tools and software **Client Relations & Service Delivery:** •Serve as a senior point of contact for clients regarding project services •Ensure the highest level of client satisfaction by delivering value and maintaining strong client relationships •Provide strategic input into customer account strategies to align projects with business outcomes **Team Development:** •Build and develop high-performing teams by recruiting, retaining, and mentoring talent •Create career development plans and provide ongoing training to grow internal capabilities

Role Description As a Vice President of Projects, you will lead and oversee the successful delivery of all project services by driving operational excellence across project management, coordination, engineering, and quoting/design functions, ensuring high-quality execution, client satisfaction, and scalable team performance from project inception through completion. Duties and Responsibilities - Strategic Leadership: - Lead, mentor, and manage the Project Managers, Project Coordinators, and Head of Project Engineering Team. - Drive the strategic direction of ITS’s project services to ensure consistent, high-quality delivery aligned with the company's business objectives. - Collaborate with leadership to shape the vision and goals for the department, ensuring alignment with the broader organizational goals. - Project Oversight & Execution: - Ensure all client projects are delivered on time, within scope, and budget. - Develop and enforce project management best practices, methodologies, and standards across teams. - Monitor and mitigate risks to ensure project success, fostering a culture of accountability and continuous improvement. - Quoting & Design Desk Oversight: - Manage the Quoting/Design Desk function to ensure accurate, timely, and efficient project quotes and designs. - Collaborate with sales and technical teams to provide project scoping, design, and cost estimates. - Oversee the creation of project proposals that align with client needs and business capabilities. - Resource Management & Capacity Planning: - Lead resource allocation and capacity planning across project teams to ensure optimal utilization of resources. - Monitor workload distribution and adjust staffing plans to meet project demands and timelines. - Ensure that resource management practices align with project goals, timelines, and client expectations. - Process Improvement & Scalability: - Identify and implement process improvements to streamline workflows and enhance productivity. - Foster innovation within the team to drive scalable and repeatable project delivery models. - Lead initiatives aimed at automation and the use of modern project management tools and software. - Client Relations & Service Delivery: - Serve as a senior point of contact for clients regarding project services. - Ensure the highest level of client satisfaction by delivering value and maintaining strong client relationships. - Provide strategic input into customer account strategies to align projects with business outcomes. - Team Development: - Build and develop high-performing teams by recruiting, retaining, and mentoring talent. - Create career development plans and provide ongoing training to grow internal capabilities. Qualifications - Bachelor’s degree in business, project management, engineering, or a related field. - At least 10 years of experience in a project management leadership role, ideally within an MSP, IT services, or technology company. - Strong experience managing diverse teams, including project managers, engineers, and support functions. - Experience in resource management and capacity planning. - Deep knowledge of project management methodologies (e.g., Agile, Waterfall) and tools (e.g., Microsoft Project, Asana, Jira, CW PSA). - Excellent communication, leadership, and interpersonal skills. - Strong analytical and problem-solving abilities. - Ability to thrive in a fast-paced, client-centric environment. Requirements - A home office set up that meets the following: - A working computer with minimum of 8gb RAM and one of the following: - Windows 11 with an Intel i5 or i7 (8th generation or newer), or - AMD Ryzen 5 or 7 (2000 series or newer), or - macOS 12 or newer. - Stable internet connection with at least 5mbps download and upload. - A quality headset with noise cancellation feature for meetings. - A smartphone capable of installing the Microsoft Authenticator app. - HD webcam.

• Lead a high-performing team in developing data-driven, omnichannel experiences. • Drive cross-disciplinary collaboration to design and implement innovative customer experiences. • Set a vision for experience transformation. • Create vital relationships internally and externally. • Demonstrate an understanding of financials and ownership of team utilization. • Identify and address critical moments in the customer journey. • Partner with Analytics to iterate and optimize the Omnichannel Plan. • Author tactical briefs ensuring brand strategy alignment. • Guide the development of team members in Experience Strategy expertise. • Support new business initiatives by contributing strategic insights.

• Develop and execute strategic plans for medical affairs initiatives • Provide leadership in shaping clinical strategies • Collaborate with cross-functional teams to ensure seamless integration of medical affairs activities • Oversee medical affairs activities, including medical communications, publications, and interactions with healthcare professionals • Ensure compliance with relevant regulatory standards • Provide medical guidance and support to clinical development teams • Manage budgets, resource allocation, and timelines for medical affairs projects • Act as a key stakeholder in engaging with external partners, regulatory bodies, and other stakeholders