Role Description We are seeking a highly skilled and motivated Senior Account Manager to join our high-performing sales team. This role is responsible for managing and expanding complex, high-value client relationships, within the Technology, Financial Services, Healthcare, Industrials, Energy or Professional Services industries. You will lead consultative, executive-level engagements and drive the full sales lifecycle, including selling our complete portfolio of cybersecurity services. The ideal candidate excels at both acquiring net new clients and expanding revenue within existing accounts. You will play a critical role in helping customers design, develop, and mature their cyber resilience roadmaps by aligning internal cross-functional teams and service capabilities to evolving client needs. This is a fast-paced, high-impact opportunity in a dynamic, tech-driven environment. Qualifications - Proven experience in enterprise account management within Cybersecurity services, or Cybersecurity technology - Strong understanding of cybersecurity services such as penetration testing, risk assessments, regulatory compliance, and MXDR - Proven track record managing complex client portfolios and achieving revenue targets - Proficiency with Salesforce and analytics dashboards - Familiarity with cybersecurity and compliance frameworks (e.g., NIST, HIPAA, NERC CIP, FedRAMP) - Bachelor’s degree and/or certifications (CISSP, CISM) preferred - Experience working with C-suite stakeholders (CISO, CIO, CFO) Requirements - Manage renewals, upsells, expansions, and net new logo acquisition to drive account growth - Build strong, multi-threaded relationships with executive, business, and technical stakeholders - Lead strategic account planning and develop multi-quarter growth strategies - Collaborate cross-functionally with Product, Pre-Sales, Delivery, and Operations teams - Act as a customer advocate; resolve issues with urgency and accountability - Identify and execute cross-sell and upsell opportunities aligned with client goals - Leverage sales methodologies such as MEDDPICC, Challenger, and Value Selling - Maintain accurate forecasts, pipelines, and customer health metrics in CRM - Educate clients on industry trends, risk frameworks, and emerging cybersecurity threats Benefits - Flexible working - Financial & Investment - 401k - Health Insurance contributions - Life Assurance - Maternity & Paternity leave - Community & Volunteering Programmes - Employee Referral Program - Lifestyle & Wellness - Learning & Development

• Oversee and execute HR, GRO, and PRO services, including license renewals, work permits, Saudization coordination, payroll coordination, and compliance with governmental regulations. • Master and regularly use governmental portals (QIWA, GOSI, Mudad, MISA, MC, etc.) to ensure regulatory compliance and operational efficiency. • Coordinate effectively with government entities, GRO partners, and internal stakeholders to facilitate smooth service delivery. • Ensure all client data and documentation is accurately captured and maintained in internal systems. • Continuously refine processes to enhance efficiency and service quality, proactively contributing to operational improvements and new service offerings. • Maintain strong responsiveness and communication standards across client and internal stakeholder interactions. • Take full ownership of a diverse portfolio of clients, ensuring their HR, GRO, and PRO needs are managed with excellence. • Provide proactive advisory support, helping clients navigate regulatory requirements and optimize their operations in Saudi Arabia. • Manage end-to-end client engagement, from onboarding to offboarding, ensuring high client satisfaction. • Handle escalations from junior team members, offering guidance and support to resolve complex issues efficiently. • Drive client retention and renewals through excellent service delivery and relationship management. • Maintain clear documentation, follow-ups, and SLA adherence across all client interactions. • Take on mentorship and coaching responsibilities, supporting junior team members in developing their expertise. • Lead by example, demonstrating strong operational execution, problem-solving, accountability, and customer service skills. • Participate in structured leadership development initiatives, equipping you with the skills to step into a senior management role. • Actively contribute to a collaborative remote team environment, fostering a culture of learning and continuous improvement. • Identify and contribute to process improvements and operational enhancements that increase the value AstroLabs provides to clients. • Stay up to date with industry trends and regulatory changes, ensuring AstroLabs remains at the forefront of HR, GRO, and PRO services. • Support client engagement and business growth initiatives when required.

Role Description As the National Account Manager, you will lead strategic regional grocery customers, with a primary focus on Ahold Delhaize and other key grocery channel partners. This role is responsible for driving profitable growth, accelerating distribution, and building best-in-class customer partnerships across the 1440 Foods portfolio. The ideal candidate brings a high-performance, growth-oriented mindset with a strong bias for action, accountability, and execution. This leader will own customer strategy end-to-end — partnering cross-functionally across Sales, Category Management, Supply Chain, Marketing, Finance, and broker partners to unlock incremental growth opportunities, win at shelf, and deliver exceptional in-market execution. This position carries full P&L ownership and accountability for delivering the Annual Operating Plan, including: - Net Sales - Profitability - Distribution (ACV) - Market Share - Trade ROI - Customer-specific growth objectives The role will also lead and influence broker partners to ensure flawless execution and elevated customer engagement. The ideal candidate will reside in the Eastern half of the United States. If you are a results-driven sales leader with a passion for building strategic customer partnerships, winning at shelf, and delivering profitable growth in the grocery channel, we'd love to have you on board. Qualifications - Bachelor's degree required. - 6+ years of experience in Customer Development, National Accounts, Sales Strategy, or related CPG commercial roles. - Proven success managing regional grocery accounts, distributors, or large-format retail customers within a high-growth CPG environment. - Strong understanding of retailer economics, category management principles, and trade investment management. - Experience leveraging NielsenIQ/IRI, retailer POS data, syndicated data, and trade promotion management systems to drive decisions and influence customers. - Demonstrated ability to build compelling selling stories and influence internal and external stakeholders at multiple levels. - Highly collaborative leader with strong communication, negotiation, and relationship management skills. - Analytical, financially disciplined, and results-oriented with a strong ownership mentality. - Thrives in fast-paced, entrepreneurial environments with a focus on continuous improvement and executional excellence. - Ability to travel as needed to support customers, brokers, and company initiatives. Requirements - Drive Accelerated Grocery Channel Growth - Develop and execute strategic joint business plans with key regional grocery retailers and distributors to drive category leadership and accelerate growth across the 1440 Foods brand portfolio. - Identify and capitalize on opportunities to expand distribution, close assortment voids, improve shelf presence, and drive incremental merchandising support. - Build senior-level customer relationships rooted in strategic partnership, data-driven insights, and collaborative growth planning. - Lead customer-specific growth strategies with a focus on velocity, profitability, innovation launches, promotional effectiveness, and omnichannel execution. - Serve as the primary commercial leader for assigned accounts, driving alignment internally and externally to achieve aggressive growth objectives. - Represent the company at customer meetings, industry events, trade shows, and conferences with professionalism and strong brand stewardship. Benefits - Opportunity to lead a critical function in a growing mid-size CPG company. - Collaborative and entrepreneurial work culture. - Competitive compensation and benefits package. - Career development and growth opportunities.

• Take ownership of a portfolio of national trade accounts, driving profitable growth • Develop and deliver strategic joint business plans to grow revenue, margin, distribution, and share of wallet across national trade accounts • Build strong senior-level relationships with decision makers, procurement teams, and commercial stakeholders to create long-term partnerships • Lead commercial negotiations including pricing, terms, rebates, and service agreements to maximise profitability • Drive new initiatives, product launches, and market opportunities while ensuring customers are supported through legislative and market change.