• Develop and execute commercial reimbursement strategies aligned with company objectives and growth plans • Lead engagement with national, regional, and local commercial health plans, including medical directors and policy teams • Drive efforts to influence, establish, or revise commercial payer medical policies, including: • Challenging non-coverage determinations, including “Investigational and Experimental” designations • Addressing restrictive utilization criteria • Supporting appropriate coverage pathways • Lead escalation of payer policy disputes and coverage barriers that cannot be resolved through standard operational channels • Drive support for efforts to ensure appropriate reimbursement in cases of commercial payer underpayment • Provide leadership on payer positioning, value messaging, and reimbursement implications of payer decisions • Serve as the primary commercial reimbursement contact for payer negotiations and senior level escalations, including direct engagement with medical directors and payer leadership • Coordinate and support peer‑to‑peer, appeal, and reconsideration efforts involving clinical and provider stakeholders • Apply in‑depth understanding of commercial payer processes, timelines, and decision-making frameworks • Support the identification and development of physician champions to reinforce payer engagement activities • Partner with providers to address reimbursement issues across outpatient sites of service • Ensure reimbursement strategies align with real-world site‑of‑care dynamics and provider operational needs • Provide direct people management and leadership for the Market Access Manager team • Establish and maintain standardized processes, tools, and best practices to ensure consistent field execution • Set performance expectations, coach team members, and support ongoing development • Serve as the escalation point for complex, high-risk, or precedent setting reimbursement issues with material access, revenue, or policy implications, including direct payer engagement when required • Collaborate with Commercial, Sales, Medical Affairs, Legal, Compliance, and Finance teams to ensure integrated reimbursement planning and compliant execution • Provide reimbursement guidance to support commercial planning, launch readiness, and field enablement • Represent commercial reimbursement perspectives in cross functional forums and leadership discussions • Develop metrics and reporting to assess reimbursement performance and identify areas of risk or opportunity • Use payer policy data and claims insights to inform strategic prioritization, escalation decisions, and payer engagement strategies, including identification of issues requiring senior level intervention • Drive continuous improvement in reimbursement strategy and operational effectiveness using data informed insights

• Serve as DRI for all revenue adjustments in weekly reporting: own the underlying logic, file integrity, and formula soundness. • Maintain active reconciliation checks and ensure adjustments are accurate, complete, and explainable at any point in the week. • Work proactively with cross-functional partners throughout the week to incorporate new intel before weekly close. • Lead weekly alignment meetings with the FP&A team; own WoW variance explanation and post summaries to relevant stakeholders. • Own all deal types end-to-end ranging from standard structures to complex, unique, and customer-specific arrangements. • Maintain and enforce the Deal Desk approval matrix; lead a bi-annual Deal Desk Strategy Review with SLT. • Own the philosophy and commercial logic underlying how Liftoff approaches deal structures, including eligibility thresholds and deal parameters by customer segment. • For non-standard deals: lead upfront diligence including detailed financial modeling. • Lead weekly cross-functional reviews on active non-standard deals; make budget and commercial adjustment recommendations as needed. • Produce monthly performance updates on active deal programs for senior leadership, with clear variance analysis against original assumptions. • Monitor cash flows and financial commitments on structured deals; update models as actuals come in and flag deviations proactively. • Own and lead accrual review for all key Deal Desk items, including complex arrangements. • Hold a well-supported, defensible position on accrual levels, with the underlying data and logic ready to present in senior Finance forums. • This role includes direct management of a Senior Analyst, with responsibility for mentorship, prioritization, and maintaining high analytical standards across Deal Desk operations

• Ensure high performance across every team member of your team through proactive and regular mentorship and feedback. • Manage and develop a team of project managers, providing ongoing coaching and feedback. • Track team workloads, adjust assignments as needed, and ensure balance across the team. • Serve as the primary research advisor for 1-3 employer partners, understanding their unique recruiting challenges and designing customized research solutions. • Lead projects end-to-end, scoping research questions, shaping methodology, guiding analysis, and delivering strategic insights. • Present findings directly to senior and executive stakeholders, providing actionable recommendations that influence recruiting strategies. • Translate quantitative and qualitative data into clear, compelling executive-ready deliverables. • Identify key insights and themes, shaping them into narratives that resonate with executive audiences. • Drive opportunities to improve survey administration, data processing, and workflow automation to increase efficiency.

• The Executive Director of ICU Mobile serves as the senior leader responsible for building, scaling, positioning, and expanding a national mobile ministry for Care Net. • Develop, refine, and lead a multi-year national strategy for ICU Mobile that supports growth, multiplication, and long-term ecosystem development in alignment with Care Net’s mission and organizational priorities. • Architect and evolve the national mobile ministry model, including expansion strategy, deployment concepts, ownership-readiness frameworks, and scalable ministry infrastructure. • Identify geographic expansion pathways, evaluate market and ministry opportunities, and recommend strategic priorities for regional and national growth. • Design and strengthen systems that integrate mobile ministry with affiliate partners, churches, and Care Net network initiatives to increase mission impact and operational readiness. • Lead day-to-day operations of the Mobile Ministry Division while also building the operational frameworks required to scale a national specialty ministry platform. • Develop and oversee ICU Mobile’s annual budget in collaboration with the SVP SP, ensuring resources are aligned with strategic priorities, expansion goals, and ministry objectives. • Serve as a spokesperson for ICU Mobile, representing the ministry at churches, conferences, events, meetings, and strategic gatherings. • Recruit, lead, coach, and develop team members in collaboration with the SVP SP, ensuring strong leadership capacity within ICU Mobile.