• Manage the work efforts of a team in environmental engineering. • Assign, prioritize, and review technical work to ensure quality, accuracy, and regulatory compliance. • Provide technical guidance and oversight for analysis, modeling, planning, and design activities. • Support development of facility, watershed, or resource management plans and engineering deliverables. • Conduct performance appraisals and support hiring, development, and performance management activities. • Make decisions based on unit objectives, company policies, and established procedures. • Ensure project commitments are met through effective coordination of resources and schedules. • Lead, develop, and coach a high-performing team with established, clear expectations, regular feedback, and a culture of engagement, growth, and accountability. • Oversee workload planning, performance management, and team operations to align resources with business objectives in compliance with company policies and regulations.

• Adjust demand packages based on attorney direction and coverage limits. • Prepare complete demand packages for attorney review. • Communicate with insurance adjusters regarding coverage, liability, and demand submissions. • Verify accuracy of financial information, including medical costs, out-of-pocket expenses, and insurance payments. • Submit approved demand packages to insurance adjusters. • Collect, verify, and document required personal, medical, and insurance information. • Use case management software (for example, Filevine, Clio, Mycase). • Drafting legal documents including Letters of Protection. • Serve as the primary point of contact for more than 100 active personal injury clients. • Conduct consistent follow-up outreach based on the stage of each case. • Manage approximately 45–50 calls per week and 200+ emails/messages per week.

• Evaluate and select appropriate BI tools and technologies to support the organization's BI initiatives. • Oversee the implementation, configuration, and maintenance of BI platforms, ensuring optimal performance and scalability. • Work with data warehouse architects, data scientists, and data collection application engineers to propose data schema and data flow optimization for reporting performance enhancements. • Collaborate with IT to integrate BI solutions with existing systems and databases. • Work closely with executive leadership and department heads to understand business objectives and identify opportunities for leveraging data and analytics. • Develop and execute a comprehensive BI strategy aligned with organizational goals and objectives. • Stay abreast of industry trends and best practices in BI and analytics to continuously improve processes and methodologies. • Oversee the design and development of dashboards, reports, and data visualizations to provide actionable insights to stakeholders. • Perform in-depth analysis of complex datasets to uncover trends, patterns, and correlations that drive business decisions. • Interpret and communicate findings effectively to non-technical stakeholders, including executives and department heads. • Establish and enforce data governance policies, standards, and procedures to ensure data accuracy, consistency, and security. • Implement quality assurance processes to validate the integrity of data sources and BI outputs. • Monitor and address data quality issues and discrepancies in a timely manner.

• Manage and optimize patient care in collaboration with nurses and care managers. • Serve as a bridge between patients, their support people, and the healthcare team. • Coordinate appointments and facilitate communication with physicians and families. • Educate patients about available resources and deliver regulatory notifications. • Monitor the status of referrals and maintain ongoing communication. • Support advanced care planning and document notarization.