OVME Aesthetics

- **Multi-state regulatory monitoring** — track changing aesthetic, medical, and licensing regulations across all OVME operating states; translate changes into operational implications for the business. - **Licensing & renewals** — own the cadence and execution of state licensing, facility licensing, and provider credentialing renewals across the network. Nothing lapses on your watch. - **MD relationships + new location signing** — partner with the Sr. Director and the operations team to secure MD relationships for new studio openings; manage the contracted state-by-state Medical Director roster. ****COMPLIANCE PROGRAMS** - **HIPAA, OSHA, privacy** — own HIPAA, OSHA, and patient privacy compliance programs across the studio network. - **Internal audit cadence** — design and run the internal audit rhythm; surface gaps proactively, not reactively. - **Adverse event documentation & reporting** — own the documentation, regulatory reporting, and trend tracking on adverse events. Clinical response sits with the Sr. Director; you own the paper trail and the reporting obligations. - **Marketing compliance review** — review marketing claims, treatment descriptions, and promotional content for regulatory and clinical accuracy before publication. ****EXTERNAL & LEGAL** - **Outside counsel liaison** — primary point of contact for OVME's outside compliance and regulatory counsel; manage the relationship and the scope of engagements.

• **Zenoti platform management (primary focus): **Serve as the internal subject matter expert on Zenoti. Own configuration, feature rollouts, release management, and the vendor relationship with the Zenoti team. • **Cross-platform product ownership: **Act as the digital product owner across adjacent systems — NetSuite, Bubblehouse, Klaviyo, Birdeye, and others — partnering with system owners to scope enhancements, manage integrations, and ensure data flows cleanly between platforms. • **Roadmap & prioritization: **Build and maintain a rolling product roadmap informed by field feedback, client experience signals (including Birdeye sentiment), and executive priorities. Balance quick wins with longer-term platform investments across the digital stack. • **Cross-functional partnership: **Translate between studio operations, clinical leadership, marketing, and finance — turning ambiguous business problems into clear product requirements and measurable outcomes. • **Client experience optimization: **Partner with Marketing and Operations to continuously improve the booking, rebooking, and membership experience — a known friction point and a clear growth lever. • **Membership enablement: **Support the Membership workstream by scoping and delivering features like member-exclusive booking windows, waitlist prioritization, rollover credit visibility, and Bubblehouse-powered loyalty experiences. • **Data & reporting: **Ensure Zenoti and adjacent platform data flow cleanly into Power BI and BigQuery. Partner with the Data & Enablement team to standardize definitions, govern integrations, and surface new insights. • **Studio support & enablement: **Build the documentation, training, and escalation paths that help 27 studios use the platform confidently and consistently. • **Release & change management: **Test new features, manage rollouts, and communicate changes clearly to field teams so updates land smoothly — across Zenoti and any adjacent platform changes that affect studio workflows.**

• Evaluate and select appropriate BI tools and technologies to support the organization's BI initiatives. • Oversee the implementation, configuration, and maintenance of BI platforms, ensuring optimal performance and scalability. • Work with data warehouse architects, data scientists, and data collection application engineers to propose data schema and data flow optimization for reporting performance enhancements. • Collaborate with IT to integrate BI solutions with existing systems and databases. • Work closely with executive leadership and department heads to understand business objectives and identify opportunities for leveraging data and analytics. • Develop and execute a comprehensive BI strategy aligned with organizational goals and objectives. • Stay abreast of industry trends and best practices in BI and analytics to continuously improve processes and methodologies. • Oversee the design and development of dashboards, reports, and data visualizations to provide actionable insights to stakeholders. • Perform in-depth analysis of complex datasets to uncover trends, patterns, and correlations that drive business decisions. • Interpret and communicate findings effectively to non-technical stakeholders, including executives and department heads. • Establish and enforce data governance policies, standards, and procedures to ensure data accuracy, consistency, and security. • Implement quality assurance processes to validate the integrity of data sources and BI outputs. • Monitor and address data quality issues and discrepancies in a timely manner.

• Draft initial versions of creative briefs using templates • Support ad creative brief development by researching competitor ads, messaging angles, and value propositions • Submit creative for review and update assets based on feedback • Track status of campaign assets and follow up on deliverables • Organize and maintain asset folders and files • Review and QA creative (e.g., Darkroom assets) before final approval • Check, confirm, and save before & after (B&A) responses • Monitor and support inbound studio requests • Respond to simple or repeat requests using templates • Escalate more complex requests with clear context • Track request status and ensure follow-through • Support calendar management and input completed briefs into Notion • Sourcing of before and afters • Assist with event and partnership logistics • Coordinate details such as dates, times, and deliverables • Maintain event checklists and timelines • Conduct competitive and audience research to identify growth opportunities • Analyze competitor marketing and ad strategies • Research potential partners, influencers, and local opportunities • Support outreach preparation (drafting and organizing materials) • Draft and iterate on ad copy across paid social and search (headlines, body copy, CTAs) • Schedule and publish social posts • Manage community engagement (comments, DMs, basic responses) • Track, save, and organize influencer content • Assist with Studio Spotlight editing (images and submissions) • Help maintain consistency across submitted content and brand standards

• Build, maintain, and enhance financial models supporting core planning cycles, including annual budget, rolling forecast, capital investments, and long-range planning. • Deliver clear variance analysis and explain financial results, risks, and opportunities in a concise, decision-oriented manner. • Analyze labor productivity and staffing trends, identifying opportunities to improve efficiency and resource allocation. • Build, maintain, and deliver labor plans, including headcount planning, FTE allocation, and labor cost forecasting. • Own and oversee all studio operating expense (OpEx) planning, budgeting, forecasting, and performance management. • Lead studio-level cost control efforts, identifying risks and opportunities across controllable and non-controllable expense categories. • Oversee capital planning for studios, including development of annual capital budgets, ROI analysis, project prioritization, and ongoing tracking of capital spend. • Partner cross-functionally with Operations, Real Estate, and Facilities to evaluate capital investments, refresh cycles, and new studio builds or relocations. • Provide governance and oversight to ensure disciplined spend management across both operating and capital expenditures. • Partner with the VP Finance and FP&A Manager to support cross-functional initiatives such as growth planning, pricing decisions, and cost optimization. • Develop ad hoc analyses and business cases to inform executive decision-making. • Ensure data accuracy, consistency, and integrity across financial models, reports, and dashboards. • Prepare executive-ready presentations and materials that translate data into insights. • Contribute to continuous improvement of FP&A processes, tools, and analytical frameworks.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description The Senior Financial Analyst plays a key role in delivering high-quality financial insights that support enterprise-wide decision-making that shape and deliver the company’s strategic growth objectives. This position partners across all functions to support budgeting, forecasting, long-range planning, and ad hoc analysis, with meaningful exposure to senior leadership. The role is designed for a strong analytical thinker who is eager to broaden business acumen in a team-based FP&A model. This is a 100% remote position within our Finance team. Key Responsibilities - Build, maintain, and enhance financial models supporting core planning cycles, including annual budget, rolling forecast, capital investments, and long-range planning. - Deliver clear variance analysis and explain financial results, risks, and opportunities in a concise, decision-oriented manner. - Analyze labor productivity and staffing trends, identifying opportunities to improve efficiency and resource allocation. - Build, maintain, and deliver labor plans, including headcount planning, FTE allocation, and labor cost forecasting. - Own and oversee all studio operating expense (OpEx) planning, budgeting, forecasting, and performance management. - Lead studio-level cost control efforts, identifying risks and opportunities across controllable and non-controllable expense categories. - Oversee capital planning for studios, including development of annual capital budgets, ROI analysis, project prioritization, and ongoing tracking of capital spend. - Partner cross-functionally with Operations, Real Estate, and Facilities to evaluate capital investments, refresh cycles, and new studio builds or relocations. - Provide governance and oversight to ensure disciplined spend management across both operating and capital expenditures. - Partner with the VP Finance and FP&A Manager to support cross-functional initiatives such as growth planning, pricing decisions, and cost optimization. - Develop ad hoc analyses and business cases to inform executive decision-making. - Ensure data accuracy, consistency, and integrity across financial models, reports, and dashboards. - Prepare executive-ready presentations and materials that translate data into insights. - Contribute to continuous improvement of FP&A processes, tools, and analytical frameworks. Qualifications - Bachelor’s degree in Finance, Accounting, Economics, or a related field; MBA preferred. - 2–3 years of experience in FP&A, corporate finance, or a related analytical role. - Advanced Excel skills with an ability to build and summarize financial and operational business models. - Experience with Power BI or similar visualization tools is a plus. - Strong analytical skills with the ability to synthesize complex information into actionable insights. - Comfortable working in a fast-paced, cross-functional, team-based environment. Benefits - Competitive Pay and Bonus structure - 15 Days Paid Time Off - 13 Paid Holidays - Medical, Dental, and Vision coverage - Short and Long Term Disability, AD&D, and Life Insurance 100% company-paid - 401k Employee Contribution - 401k Employer Match - Employee Assistance Program (EAP) Resources - Employee Service Allowance - 50% Employee Retail Discount - Friends and Family Discount - Team Member Referral Bonus - Wellhub Membership