• Oversees daily AR operations including billing, follow-up, collections, denial management, and cash posting • Holds direct accountability for AR outcomes, including Days Sales Outstanding (DSO), aging performance, cash collections, and reduction of bad debt • Ensures team members actively manage and take ownership of their assigned AR portfolios, including timely follow-up on outstanding balances • Drives a proactive approach to denial management, including identification of root causes, implementation of mitigation strategies, and prevention of recurring issues • Conducts routine audits of AR work to ensure accuracy, compliance, and effectiveness of collection and denial resolution efforts • Responsible for the hiring, training, coaching, and development of staff

• Responsible for the day-to-day leadership of the Accounts Receivable team • Responsible for training, coaching, counseling, problem-solving, and performance monitoring • Serves as a subject matter expert in AR functions such as billing, collections, denial management, and payment posting • Completes performance management activities as required by the department manager • Provides regular feedback and coaching to team members on AR performance • Assists the manager with daily AR operations, including workload distribution, staffing, scheduling, and productivity tracking • Communicates effectively with leadership regarding AR trends, payer issues, staffing concerns, and operational risks

Title: Accounts Receivable Specialist Department: Cassia Job Description: Mid Level Cassia, a nonprofit, senior living organization, is hiring an Accounts Receivable Specialist to join our growing team! Based at our Edina, MN corporate office, you will enjoy a welcoming environment with supportive leadership and a friendly team who are dedicated to the well-being of our residents. In this vital role, you'll focus on billing for Medicare A, Managed Care, and Medicaid. Our ideal candidate will have prior experience in both healthcare and Medical Assistance billing. In addition to using Cassia's AR software, you will also need excel knowledge and knowledge on creating spreadsheets and formula usage. The Accounts Receivable Specialist reports to the Director of Reimbursement. Position Type: Full-Time, with the potential to work remotely with a hybrid schedule after training is completed. Pay Range: $45,000 to $60,000 / year depending on experience. Location: 7171 Ohms Lane, Edina, MN 55439 Accounts Receivable Specialist Responsibilities: - Complete Care Center and Assisted Living billing and collection. - Post cash and ancillaries to accounts accurately and timely. - Generate private pay statements. - Generate claims and submit them timely and accurately to all the payers responsible for. - Perform all collection for payers assigned to ensure timely payments. - Manage days outstanding for all facilities assigned to meet organization’s requirements. - Determine if there are billing issues causing payment delays and correct them. - Perform all closing functions timely and accurately. - Understand and is accomplished in using the following systems: DDE, MN-ITS, Excel, Third Party payer websites. - Meet deadlines as assigned by manager. - Participate in internal committees and meetings. - Participate in staff training programs. - Perform other duties as assigned. Accounts Receivable Specialist Qualifications: - Must have 1+ years of Skilled Nursing Facility billing experience. - Must have Medicare A, Managed Care, Medicaid billing experience. - Great attention to detail. - Excellent communication skills. - Ability to maintain confidentiality. Cassia Benefits: - Competitive Pay with experience-based raises - Tuition Assistance & Student Loan Forgiveness (site-specific) - Generous Paid Time Off (PTO) & 403(b)/401(k) with Employer Match - Comprehensive Health Benefits (Medical, Dental, Vision, Disability, Life Insurance) for Full-Time Employees - Pet Insurance - Employee Assistance Program with free confidential counseling/coaching for self and family members About Us: Cassia is a nonprofit, mission-driven senior care organization with over 200 years of experience. Located in Edina, MN, our home office supports a network of senior living communities and services across Minnesota, North Dakota, Iowa, Colorado, and Florida. Cassia is a nonprofit, mission-driven senior care organization with over 200 years of experience. At Cassia we are dedicated to fostering fullness of life for older adults by providing compassionate, high-quality care. Our Service Standards of Respect, Excellence, Integrity, Stewardship, Compassion, Collaboration, Unity, and Innovation are the bedrock of all that we do. We value inclusivity, collaboration, and professional growth, ensuring our employees feel supported in their careers. To learn more, visit our website: https://www.cassialife.org/ Join us and become part of a nonprofit organization that truly makes a difference! Cassia is an equal employment opportunity/affirmative action & veteran friendly employer.

Senior Accounts Receivable Specialist - Hybrid Remote Location: 5501 Wilshire Ave NE, Albuquerque, NM, 87113, US Hybrid Department: Accounts Receivable Job Description: Description Hybrid Remote Schedule after 90 Days JOB CATEGORY: ACCOUNTS RECEIVABLE / ADMINISTRATION / CLAIMS POSITION SUMMARY: This position is responsible for performing a variety of accounts receivable tasks with a focus on aged accounts greater than 120 days, payer discrepancies and disputed claims. Qualifications REQUIREMENTS EDUCATION AND/OR EXPERIENCE: - High school diploma or equivalent required. - Two years of cash posting, billing, Third-party follow-up and collections experience required; healthcare-related experience preferred; OR a combination of education and/or experience in business or related field totaling at least two years. - Knowledge of automated business applications, including word-processing, spreadsheet and data base management applications required. - Data entry experience and knowledge of Medicare, Medicaid, and third-party insurance preferred. $500 EMPLOYEE REFERRAL BONUS BONUSES - All bonuses subject to tax withholding and eligibility requirements. ABOUT PMS - Founded in 1969, PMS is a non-profit organization with over 1,300 employees providing services at 100+ locations in New Mexico. - Our diverse services include primary care, dental, behavioral health, early childhood education, supportive living, and senior programs. - We concentrate our resources on meeting the needs of underserved areas of New Mexico. - We operate the largest network of federally qualified health centers in the state. - PMS is not affiliated with Presbyterian Healthcare Services, Presbyterian Hospitals or Presbyterian Health Plan. WHY PMS? - Mission-driven organization - Competitive salaries - Nine paid holidays and generous PTO - Medical, dental & vision insurance - Free Life & LTD coverage - Free discretionary pension plan contribution - Employee recognition and engagement activities - Robust training program - Tuition Reimbursement EOE/AA/M/F/SO/Vet/Disability